All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
First room was only halfway cleaned, the room service was partially offered, hotel smelled like cigarettes.
Elizabeth
Stayed 1 night in Apr 2024
Response from Anna on 19 Apr 2024
We have a very strict no-smoking policy in our building. Further, as detailed in our welcome letter provided at check-in, limited stayover service is provided upon request. Thank you.
Thank you for your review. We are so pleased you enjoyed your visit!
10/10 Excellent
Charlotte
Travelled with partner
30 Mar 2024
Our favorite place to stay in the Dells!
Charlotte
Stayed 1 night in Mar 2024
Response from Anna on 31 Mar 2024
Thank you so much for your wonderful review! We are so pleased you enjoyed your visit and we look forward to seeing you on your next trip to the Dells!
It was clean and well cared for. The pool area was clean and tidy. We were at a convention at the Kalaharri and paid a fraction of what we would have paid if we stayed at the resort, without all the chaos and noise.
Deziree
Stayed 1 night in Mar 2024
Response from Anna on 12 Mar 2024
Thank you so much for your wonderful review! We are so pleased you enjoyed your visit!!
Good location for the area near shopping, experiences, and food. Property seemed secure. Room was well equipped (towels etc.). Staff was friendly and informative.
Katherine
Stayed 1 night in Mar 2024
Response from Anna on 12 Mar 2024
Thank you so much for your wonderful review! We are so pleased you enjoyed your visit!!
We loved our stay here! We brought our 2 and 4 year old and they loved the kiddie water play area and couldn’t get enough of the slide. The balls were a nice touch too. All the staff we encountered were very friendly. So close to shopping and dining everything we needed was right there. We would stay here again for sure!
Renee
Stayed 2 nights in Feb 2024
Response from Anna on 3 Mar 2024
Thank you so much for your wonderful review! We are so pleased you enjoyed your visit and hope to see you again on your next trip to Wisconsin Dells!
Thank you so much for your review! We are so pleased you enjoyed your visit!
10/10 Excellent
Taylor
Travelled with partner
24 Feb 2024
Although our stay was wonderful in every aspect, the one thing i could complain about is that the rooms were not in fact soundproof. We could hear the couple in the room next to us for most of the night, down to their bathtub running. Everything else was perfect.
Taylor
Stayed 1 night in Feb 2024
Response from Anna on 25 Feb 2024
Thank you for your review. We do apologize regarding noise during your stay; unfortunately we aren't able to guarantee a soundproof experience on a busy weekend. We are so glad that you enjoyed all the other aspects of your visit with us!!
The bed was comfortable, it was clean and updated, The breakfast was delicious and the environment was spacious, beautiful and the food selection was awesome. The pool area was very clean , bright with windows and spacious.
The staff were very professional and friendly.
Laura
Stayed 1 night in Jan 2024
Response from Anna on 2 Feb 2024
Thank you so much for your wonderful review! We are so pleased you enjoyed your visit!!
Staff was friendly and helpful. Breakfast had more variety than expected, and they had a great location for the breakfast! Room was spacious and nice to have a couch for our extended stay!
Lauri
Stayed 3 nights in Jan 2024
Response from Anna on 30 Jan 2024
Thank you so much for your wonderful review! We are so pleased you enjoyed your visit!!
Thank you for your review! We are so pleased you enjoyed your visit!
8/10 Good
Cassandra
27 Jan 2024
Liked: Cleanliness, staff & service
Cassandra
Stayed 1 night in Jan 2024
Response from Anna on 28 Jan 2024
Thank you for your review, we are pleased you enjoyed your visit!
4/10 Poor
Anthony
25 Jan 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
Pool was down. Sould be lusted on site when booking. Exit door nearest to our room was broken.
Anthony
Response from Anna on 26 Jan 2024
Thank you for your review. Unfortunately, we did not know exactly which day our renovations in November were starting. We posted and made all guests aware of this closure diligently as soon as we were able to. Had we been made aware of any dissatisfaction that occurred immediately after or during your stay, we would have been able to correct/compensate accordingly.
8/10 Good
Milagros
22 Jan 2024
Milagros
Stayed 2 nights in Jan 2024
Response from Anna on 26 Jan 2024
Thank you for your review, we are pleased you enjoyed your visit!