“This is a fantastic hotel! We loved everything about it from the wonderful host, to the incredibly nice staff, to the cozy room! Breakfast was delicious and unique. If we come back to Ravenna, we will stay here again. Highly recommend!”
“This is a fantastic hotel! We loved everything about it from the wonderful host, to the incredibly nice staff, to the cozy room! Breakfast was delicious and unique. If we come back to Ravenna, we will stay here again. Highly recommend!”
“预定价格278欧,酒店比预定的价格多收了46欧,离店前对此提出疑问,出示写清楚所有价格的预订单并要求退钱,酒店答应我会查询一下并尽快处理。但是退房后在我多次主动询问下,还是没有处理。hotels的客服帮我打电话发邮件联系,也没有回应。服务态度十分消极,非常不好的体验。We were overcharged by €46, and the hotel does not intended to refund the money after I told him the mistake he made.Hotels's custom service helped me to call them ,but no answers.Very terrible experience .Great city, but bad hotel service!!!”
“预定价格278欧,酒店比预定的价格多收了46欧,离店前对此提出疑问,出示写清楚所有价格的预订单并要求退钱,酒店答应我会查询一下并尽快处理。但是退房后在我多次主动询问下,还是没有处理。hotels的客服帮我打电话发邮件联系,也没有回应。服务态度十分消极,非常不好的体验。We were overcharged by €46, and the hotel does not intended to refund the money after I told him the mistake he made.Hotels's custom service helped me to call them ,but no answers.Very terrible experience .Great city, but bad hotel service!!!”
“Staff exceptionally nice and helpful. Room impeccable, spacious and comfortable. The only thing we didn't quite like was the bathtub design - no shower curtain, therefore - water on the floor. Everything else was perfect, especially location.
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“Staff exceptionally nice and helpful. Room impeccable, spacious and comfortable. The only thing we didn't quite like was the bathtub design - no shower curtain, therefore - water on the floor. Everything else was perfect, especially location.
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