Ascott Batam hotels

"Great hotel and is always my favorite one to stay. Nice and comfortable to stay here, shopping malls and eateries is all around this hotel and within walking distance. Friendly receptionist and staff of this hotel, especially Shalbrina always never let me down. Try this hotel’s hospitality if you anyone wish to visit Batam."

"We had a wonderful stay with a complimentary upgrade to the Studio Executive Room in celebration of my husband’s birthday. The thoughtful room decoration and birthday cake were a lovely touch. The hotel is clean, modern, and perfectly located right next to Grand Batam Mall—making shopping and dining extremely convenient"

"Second time staying here and the service from the staff here is consistently good"

"Was a nice and comfortable experience at Aston"

"Na"

"Nice hotel "

"Beautiful hotel, spacious, well renovated, many lighting in the room for different areas, hotel provided ample drinking water and complimentary minibar drinks, friendly front desk. Breakfast was a bit confusing for new guests, long and confusing waiting for services like juice and egg station, they lack clear signage about how to order juice and egg from staff who lack English conversation skills. Location was a bit far from many popular areas. It stated that there was a medical center within the hotel but it was closed when my family was sick and needed to access medical help. The room was locked and the front desk said it would be closed for the whole day. We did not use the service but the hotel offers free shuttle to and from the ferry, that is helpful."

"It has provided queen size bed in 2 bedroom as per our request for my family of four. Only improvement needed is to provide pots and pans, knife and cutting board. Having a kitchen but no proper kitchen tools serves no purpose. "

"Rooms are clean and comfortable. The grounds are well maintained and the surroundings are quite beautiful. There are only two dining choices on weekdays and there many things to do during the day as the city and towns are not close and there are no interesting places to visit nearby. It's great if you want to sit around the pool all day, but not if you want to get out and see things."