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Reviews of Golden View Hotel

3.5 out of 5
Golden View Hotel
Jl. Bengkong Laut, Batam, Riau Islands

Reviews

8.2

Very good

Rating 10 - Excellent. 18 out of 39 reviews" "
Rating 8 - Good. 13 out of 39 reviews" "
Rating 6 - Okay. 3 out of 39 reviews" "
Rating 4 - Poor. 3 out of 39 reviews" "
Rating 2 - Terrible. 2 out of 39 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Efren Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Chee Keong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Kim Sin

Travelled with partner
Liked: Cleanliness, staff & service
The room is spacious, we got the family room, during the stay there were few times power failure but restore quite fast, initially we got room 719, there was no power, then we asked for another room the front desk immediately gave us the replacement. Transport maybe a issues at times
Stayed 1 night in Jun 2023

2/10 Terrible

Nathaniel

Stayed 2 nights in Jun 2023

8/10 Good

Chan Yee

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast variety is Not as good as we thought. Overall it's good.
Stayed 2 nights in Apr 2023

10/10 Excellent

Tong Ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, bathtub, big pool, generous breakfast, quiet surroundings, 15 minutes to Batam Centre. Excellent value for money.
Stayed 1 night in Feb 2023

8/10 Good

Ang

Travelled with group
Liked: Cleanliness, staff & service
Not bad

8/10 Good

Debecel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an unique style of hotel I've ever been before,the friendly staff,,and the amazing view inside
Stayed 1 night in Sep 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There's breakfast, pool, in house message and sauna
Stayed 2 nights in Jan 2020

10/10 Excellent

Vidar Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Golden View Hotel
Have been at the same hotel several times, and it’s nice place to stay outside the noisy area of centrum. Very good service good food, and not the biggest pool but ok.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Nov 2019

4/10 Poor

HAN SIONG EDVIN

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Poor customer service & bad attitude staff
The attitude of the staff at Reception is not up to standard and the check-in process is very slow. The staff there are working at tortoise speed. Early check-in is not possible and must die die wait till 2pm at least to check-in to our room. The room is spacious with quite dim lighting. The bed is very low and hard with super soft pillows which makes it difficult to sleep. Taste of the foods are not good for the breakfast buffet and long queue for the egg omelette station as the cooking staff takes her own sweet time to cook the eggs. Foods are not top up immediately when finished.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious and the bed is really comfy. Just that the wifi can be abit slow and the internet at the area is quite bad. Its also near golden prawn 555/933 restaurant.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
We took breakfast and lunch. Taste of the foods are not good. They have to improve it. Break fast long queue for the egg omlette and waffle. Foods are not top up immediately when finished. No air circulation in the corridors and high humid smell in the rooms.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the first time i stayed at this hotel. When we entered the lobby, the decor wowed us-but that was the only wow factor. Not convitent but there's shuttle service to nagoya mall
Stayed 1 night in Apr 2019

2/10 Terrible

MRNiamat

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room aircon make noise full night can’t sleep and tolite also water not move .
Stayed 2 nights in Feb 2019

6/10 Okay

Erlia

Not fantastic
It was alright, pretty old hotel but there are many activities for children
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Very very old hotel. Definitely cannot be graded as a 4 star. Hardly even scoring a 3 star status
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, good location for seafood and shuttle bus service to some areas too!
Stayed 2 nights in Oct 2018

10/10 Excellent

AZMAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3days2nite
Staffs were polite n helpful... Room spacious n clean... Free shuttle to Bcs n Nagoya mall...
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suit families
Great place and service but location too far away

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with a small ghost town nearby
Nice hotel.. there is a so call golden city within walking distance which offers activity like go kart, illusion museum, a traditional market and a miniature Indonesia. The hotel provides free shuttle to the traditional market which has stalls that sell vegetable, fish, dried food etc. About 2 rows of stalls back to back. Can cover with 10 mins if you don't intend to buy anything. Besides the stalls, there are some shops that sells clothes and shoes.
Stayed 3 nights in Mar 2018

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for Money, Good experiences.
Overall experience is good with friendly and prompt services from the staff. The room are spacious and one of the room even has separate shower & tub. The shower curtain on tub-only bathroom is unable to contain the water during shower, resulting wet floor in the bathroom. The breakfast spread varieties is good, but the taste is not exceptional to us. The hotel is within close proximity to go-kart attraction as well as some street food and shopping. There is shuttle bus provided from hotel to nearby Mall (Nagoya Hill & BCS), but we didn't use this service.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Hotel is clean and very spacious, Bed alittle too hard and pillow too soft. Overall very good experience especially their staff were very helpful and nice. Breakfast still acceptable, location abit far from the malls but able to book the taxi from the hotel or use their shuttle service .
Stayed 2 nights in Mar 2018

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
3 Days 2 Nights Stay
Location is good. 10 - 15 mins journey (free shuttle bus) to Nagoya Hill Shopping Centre and 3mins walk to Golden Prawn Seafood Restaurant from hotel. They provide free pick up from Batam Centre Ferry Terminal to hotel (Need to email for reservation). However, it is only a 1 way trip. Need to take cab to ferry Terminal on the day of check out. Need to improve in cleanliness. Overall 6.5 out of 10.
Stayed 2 nights in Mar 2018

10/10 Excellent

Titus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the Best in Batam
This is my first time staying in Golden View Hotel after countless of trips to Batam. First thing I noticed is that it is right beside the very famous seafood restaurant Golden Prawn 933. This means you can satisfied your seafood craving just outside your doorsteps. The hotel itself is also very big and spacious. Got myself a Deluxe room and it is much bigger than I expected. The air conditioning is very strong unlike many other hotels which I have stayed which is not. Breakfast was also good as there are many choices, of course the standard of the food cannot be compared to restaurants. Check in and check out was a breeze. Overall, enjoyed my stay here and will definitely pick this hotel for my next visit.
Stayed 1 night in Aug 2017

10/10 Excellent

Geok Jia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Customer Services
Good stay at Golden View Hotel with family. The staff are helpful and willing to drive us around Golden City to explore the surroundings and do outdoor activities. They waited at the side while we were playing in order to assist us in case we need any helps in communicating with the local people.
Stayed 1 night in Jul 2017

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and spacious room
Room light a bit dim and the check in is slow.Overall it's great.

8/10 Good

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short getaway with families and relatives
The hotel does provide shuttle services whether pickup or drop off from ferry terminal or shopping area. The driver was so friendly and helpful.

4/10 Poor

Ranjini

Liked: Cleanliness, property conditions & facilities, room comfort
such a boring place
Place look great in galleries, but in real not at all. The childrens play ground n kids hub looks sucks. All the facilities are boring. The hotel also not much peoples. Foods are good n tasty. Prawn 555 sea food is good. Hotel room is nice n bigger but wifi is dam slow n keep disconnecting.

10/10 Excellent

jaseline, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good value stay
recommended

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
酒店经济舒适，服务好，交通方便，离码头和购物中心十分钟车程。如果喜欢购物的游客可以考虑这里。打车出入都很方便。
Stayed 1 night in Mar 2019

8/10 Good

JUNHONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017