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Reviews of Euphoria Batumi Convention & Casino Hotel

4.5 out of 5
Euphoria Batumi Convention & Casino Hotel
Lech and Maria Kaczynski Street 1, Batumi

Reviews

7.4

Good

Rating 10 - Excellent. 18 out of 60 reviews" "
Rating 8 - Good. 23 out of 60 reviews" "
Rating 6 - Okay. 7 out of 60 reviews" "
Rating 4 - Poor. 3 out of 60 reviews" "
Rating 2 - Terrible. 9 out of 60 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Alharbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
…
Stayed 1 night in Apr 2023

4/10 Poor

P F

Stayed 22 nights in Jul 2022

2/10 Terrible

Antonella

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

2/10 Terrible

Mete Han

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Outdated hotel with unfriendly staff
Very disappointing stay. The hotel is in need of a refurbishment, it can be seen everywhere. The worst was the awful smell in the hallways. Staff was very unfriendly and not very helpful, even provided wrong information. The parking was supposed to be included but we had to pay when exiting the premises. The breakfast buffet has a lot of variety.
Stayed 2 nights in Oct 2021

10/10 Excellent

Amar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay. The price are good.
Amazing stay
Stayed 4 nights in Sep 2021

6/10 Okay

Jacob

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
פשוט מדהים
Stayed 7 nights in Jul 2021

10/10 Excellent

LIMOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

8/10 Good

Rotem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

2/10 Terrible

Adar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
"אל תסתכל בקנקן אלה מה שבתוכו"
אני וחבריי הזמנו את המלון הזה למרות כל התגובות הרעות שהוא קיבל. אמרנו לעצמו בטח מדובר באנשים מפונקים וכו חזרנו משם אתמול ואני פשוט מאוכזב כמה שהמלון הזה נראה טוב ויפה ככה הוא רקוב מבפנים המסדרון מסריח מריח של סיגריות הגענו לחדר ביום הראשון קראנו לקבלה שיסדרו את הכספת בחדר כדי שנוכל לשים את הכסף שלנו בפנים נאלצנו לחכות 8 שעות כדי שיגיע מישהו - כי לא רצינו לצאת לרחובות עם כל הכסף בטיול וזה לא הכל מהיום השני חטפתי קלקול קיבה בהתחלה לא הבנתי ממה זה אפילו אמרתי אולי אחת מהמסעדות שם עד שביום האחרון הכנתי לעצמי קרונפלקס ופתאום כשאני מערבב את החלב הבחנתי בגושים מוזרים... המלון הגיש לנו אוכל מקולקל ולא החליף אותו כל השבוע חזרתי הביתה חולה מת. בקיצור להתרחק מהמלון הזה כמו מאש
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 4 nights in Jul 2019
Response from Irina on 24 Aug 2019
Dear Guest, Thank you very much for your review. We appreciate your time for sharing your opinion. Looking forward to welcome you at Euphoria Hotel Batumi again.

6/10 Okay

smadar

Disliked: Cleanliness, staff & service
השירות חדרים גרוע התקשרתי לקבלה 3 פעמים לבקש מגבות והגיעו רק לאחר כשעה .התקשרתי לקבלה לבקש השכמה בבוקר כי הייתי חייבת להגיע לטיסה ולא התקשרו להעיר
Stayed 3 nights in Jun 2019
Response from irina on 1 Aug 2019
Dear Guest, thank you so much for sharing you feedback with us. Please make sure that we will do all necessary actions to avoid similar situations in the future. Best regards, With best regards, Reservation

10/10 Excellent

yahel

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 3 nights in Mar 2019
Response from Irina on 13 Jun 2019
Dear Guest , Thank you very much for your review. We appreciate your time for sharing your opinion. Looking forward to welcome you at Euphoria Hotel Batumi again. With best regards, Reservation Manager Irina Goliadze

10/10 Excellent

yahel

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 3 nights in Mar 2019
Response from Irina on 13 Jun 2019
Dear Guest , Thank you very much for your review. We appreciate your time for sharing your opinion. Looking forward to welcome you at Euphoria Hotel Batumi again. With best regards, Reservation Manager Irina Goliadze

2/10 Terrible

Verified traveller

Stayed 2 nights in Jan 2019
Response from Irina on 13 Jan 2019
Dear Guest , thank you so much for sharing you feedback with us. Please make sure that we will do all necessary actions to avoid similar situations in the future. Best regards, With best regards, Reservation Manager Irina Goliadze

10/10 Excellent

Shorena, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the beach
Very nice hotel at a nice location overlooking the Black Sea! Spacious rooms and a big breakfast area. Big variety of delicious food. Loved the freshly made omelette (they cook it in front of you the way you want) so much! Pool area was good too, also overlooking the Black Sea! I really enjoyed it! It's worth to mention that the shopping mall and the grocery store is right next to the hotel! So convenient! I recommend!
Stayed 2 nights in Jul 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the beginning they gave us a room instead of suite Bad spell in the room Bad elevator Electricity was down Bad breakfast One star hotel
Stayed 4 nights in Aug 2017

8/10 Good

Maia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

8/10 Good

Ehsan

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2017

8/10 Good

eyal

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
short stay
A new hotel is still being run and there are maintenance problems in the plumbing service. Good breakfast. Close to the airport but far from the city center. Worth the price for a short stay.

8/10 Good

Farzad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option.
The hotel is new and very nice looking. However, there was a problem with the elevator system for a few days. It was not working properly. Breakfast was great with many options. Price was very reasonable.

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge, spacious, beautiful property by the beach
Now when I say huge, I don't mean only the size of the hotel, but the size of the rooms either. They don't mention the room size in the hotels.com hotel page, but it's definitely over 35 sqm, more probably even 40. Apart from the size, the room is modernly furnished, everything is brand new, like the hotel itself, and is super-super-clean! My white hotel slippers in the end of the second day were just as white as when I took them out of their sealed bag. Bathroom is also great - with separate toilet room and washing room, toiletries are nice. Wifi is free and although not the fastest I've seen, it's definitely sufficient for most normal uses, including Skype/Viber calls and YouTube video. Breakfast, which is included in the price for all room offers, is quite nice - with a lot of cooked warm dishes and a lot of local products like cheese, salads, yoghurt, honey, etc. The restaurant is huge, modern and again - as clean as can be. If I have to say something critical at all, it is that the breakfast, which is announced to start at 7am, is actually starting to be arranged at that time. But I guess this is just a minor management problem - and it's actually the only one I noticed for my whole stay. One thing you should know - especially before hotels.com fixes the hotel location pin and description, is that the hotel is not in the city centre, but almost in the western city end. Not a big issue, if you know it - but it might affect your choice, if you prefer the city centre.

10/10 Excellent

Saud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great hotel employees outstanding polite

10/10 Excellent

Alper Mustafa

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2024

2/10 Terrible

a

Travelled with group
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Ecem

Disliked: Cleanliness
Tuvaletler pis kokuyor
Stayed 2 nights in Jan 2024

6/10 Okay

süleyman mesut

Travelled with family
Otel yıpranmış ama bakım yapılmamış. Kahvaltı çok zayıf. Casino işletmeciliği kötü
Stayed 2 nights in Dec 2023

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Huseyin Ilker

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

2/10 Terrible

Yasar

Disliked: Staff & service, property conditions & facilities, room comfort
Berbat buz gibi oda aynı fiyata arkadaşlarım kahvaltı dahilde bana yoktu. Rezaletti benim odam buz gibiydi diper arkadaşlar deniz manzaralı sıcak otel. Başka yerden book etseydim böyle oömayacaktı. Asla memnun kalmadım
Stayed 2 nights in Feb 2023

4/10 Poor

Ersin

Business traveller
Disliked: Property conditions & facilities
Vasat otel
Oda temizliğinde masanın üzerindeki paralarımı almışlar Spa kullanmak istediğimde havlunuzu kendiniz getirmemiz gerek dendi ilgisiz asık suratlı personel Tavsiye etmiyorum
Stayed 2 nights in Dec 2022

8/10 Good

Kadir

Liked: Staff & service, property conditions & facilities, room comfort
Oda gayet geniş ihtiyaca göre herşey düşünülmüş
Stayed 1 night in Dec 2022

10/10 Excellent

Oguz

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Karanlık oda
Odayı rezerve görmedim bilmiyorum. Ama penceresiz oda verildi karanlık oda. Eğer belirttiyseniz ben görmediysem önemli değil. Ama hem siz belirtmeyip hem de otel kafasına göre böyle oda veriyorsa yazıklar olsun
Stayed 1 night in Sep 2022

8/10 Good

Göktug

Travelled with group
Liked: Cleanliness, room comfort
Duşlar dışarıya su kaçırıyor ve ses yalıtımı odanın çok kötü
Stayed 2 nights in Apr 2022

10/10 Excellent

ERGIN ALP

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

8/10 Good

Misak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

10/10 Excellent

victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Gurcan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2019

10/10 Excellent

Gilad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Amenities, property conditions & facilities
Das Hotel ist super, nur lässt der Service einige Wünsche offen. Das Personal hat höchstens 3 Sterne. Im Restaurant, die Kellner wissen oft nicht was sie machen sollen, unterhalten sich dann untereinander, ich habe vorher sowas noch nie erlebt. Das Essen, Frühstück, war gut, passt. Man kann Georgien nicht mit Türkei 5 Sternen vergleichen, da wären es höchstens nur 3 Sterne. Aber das Hotel ist sehr schön. Nachdem ich gesagt hatte dass ich eine E-Mail geschrieben habe bekamen wir ein Zimmer im achten Stock mit Meerblick. Das war sensationell. Negativ ist auch das niemand deutsch versteht und Englisch war auch nicht so gut. Der Innen- ubd Außen -Pool war o. k., Fitnesstraum auch. Im Spabereich war öfters das Dampfbad defekt. Im Hotel sind vorwiegend arabische, israelische und einheimische Gäste. Es ist mal ein anderer Urlaub, muss man gesehen haben.
Stayed 10 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 13 nights in Jun 2019
Response from Irina on 24 Aug 2019
Dear Guest , Thank you very much for your review. We appreciate your time for sharing your opinion. Looking forward to welcome you at Euphoria Hotel Batumi again.

6/10 Okay

Dmitry

Liked: Staff & service
Disliked: Property conditions & facilities
Течёт душевая
Stayed 3 nights in Apr 2019

8/10 Good

Maor

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Aug 2018
Response from Irina on 30 Oct 2018
Dear Maor, Many thanks for your feedback. We will wait for you again.

6/10 Okay

Haydar

Liked: Staff & service
Disliked: Cleanliness, room comfort
3,2 yıldız ancak alır
Ucuz yapılmış bir hotel, personel güzer yüzlü o kadar.

8/10 Good

Cenk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Herşeyi ile harikaydı.

10/10 Excellent

Levent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

10/10 Excellent

Levent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Все понравилось!
Stayed 1 night in Dec 2017