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关于贝城-河滨凯富酒店的点评

2.5 out of 5
贝城-河滨凯富酒店
501 Saginaw Street, Bay City, MI

点评

8.8

超赞

10 分 - 超赞。540 条好评，共有 950 条点评" "
8 分 - 还可以。287 条好评，共有 950 条点评" "
6 分 - 一般。75 条好评，共有 950 条点评" "
4 分 - 很差。28 条好评，共有 950 条点评" "
2 分 - 糟糕。20 条好评，共有 950 条点评" "

9.0/10

清洁度

9.2/10

员工和服务

8.6/10

服务设施

8.8/10

住宿条件和设施

8.4/10

环保

点评

10/10 超赞

Lance，Shelby Township

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚
FOM 于 2024年05月11日 的回复
Thank you for reviewing our downtown riverfront property. We appreciate your feedback and look forward to seeing you again soon.

8/10 还可以

Christina A

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
No complaints i enjoyed stayint here
2024 年 5 月入住 1 晚
FOM 于 2024年05月3日 的回复
Thank you for reviewing our downtown riverfront property. We appreciate your feedback and look forward to seeing you again soon.

8/10 还可以

Benjamin

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Bon hôtel
2024 年 4 月入住 2 晚
FOM 于 2024年04月29日 的回复
Thank you for reviewing our downtown riverfront property. We appreciate your feedback and look forward to seeing you again soon.

10/10 超赞

Dawn

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I will be back.
2024 年 4 月入住 1 晚
FOM 于 2024年04月23日 的回复
Thank you for reviewing our downtown riverfront property. We appreciate your feedback and look forward to seeing you again soon!

10/10 超赞

Bethany Ann

2024 年 1 月入住 5 晚
FOM 于 2024年05月11日 的回复
Thank you for reviewing our downtown riverfront property. We appreciate your feedback and look forward to seeing you again soon.

10/10 超赞

Bethany Ann

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Convenient location. Reasonable price. Breakfast included.
2024 年 4 月入住 3 晚
FOM 于 2024年04月17日 的回复
Thank you for reviewing our downtown riverfront property. We appreciate your feedback and look forward to seeing you again soon!

10/10 超赞

Michael

2024 年 4 月入住 2 晚
FOM 于 2024年05月5日 的回复
Thank you for reviewing our downtown riverfront property. We appreciate your feedback and look forward to seeing you again soon.

10/10 超赞

Michael

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We stayed with family and our grandsons loved the pool! The hotel was clean and served a decent breakfast. We would definitely stay again.
2024 年 3 月入住 2 晚
FOM 于 2024年03月21日 的回复
Thank you for reviewing our downtown riverfront property. We appreciate your feedback and look forward to seeing you again.

6/10 一般

Thomas

满意：员工和服务，清洁度
不满意：住宿条件和设施
Close to my event & decent restaurants. Facility is looking worn, e.g., carpet, furniture in lobby area, furniture in my room. Good shower equipment.
2024 年 3 月入住 1 晚
FOM 于 2024年03月21日 的回复
Thank you for reviewing our downtown riverfront property. We appreciate your feedback and look forward to seeing you again.

6/10 一般

Sara

满意：员工和服务，清洁度
There was no hot tub or bathtub.
2024 年 3 月入住 1 晚
FOM 于 2024年03月13日 的回复
Thank you for reviewing our downtown riverfront property. We appreciate your feedback and look forward to seeing you again soon!

4/10 很差

Stephanie

与配偶出行, 商务旅客
满意：员工和服务、服务设施、住宿条件和设施
不满意：清洁度
Room was rather dirty, a very large wad of hair was hanging out of the drain under the sink. Curtains were ripped.
2024 年 3 月入住 1 晚
FOM 于 2024年03月13日 的回复
Thank you for reviewing our downtown riverfront property. We appreciate your feedback and look forward to seeing you again soon!

10/10 超赞

John

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Happy times
2024 年 2 月入住 1 晚
FOM 于 2024年03月1日 的回复
Thank you for reviewing our downtown riverfront property. We appreciate your feedback and look forward to seeing you again!

10/10 超赞

Gaston

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚
FOM 于 2024年03月1日 的回复
Thank you for reviewing our downtown riverfront property. We appreciate your feedback and look forward to seeing you again!

10/10 超赞

peggy

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚
FOM 于 2024年03月1日 的回复
Thank you for reviewing our downtown riverfront property. We appreciate your feedback and look forward to seeing you again!

8/10 还可以

Tai

2024 年 1 月入住 1 晚
FOM 于 2024年03月21日 的回复
Thank you for reviewing our downtown riverfront property. We appreciate your feedback and look forward to seeing you again.

10/10 超赞

Megan

与家人出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel for our 3 day stay.
2024 年 1 月入住 2 晚
FOM 于 2024年03月1日 的回复
Thank you for reviewing our downtown riverfront property. We appreciate your feedback and look forward to seeing you again!

10/10 超赞

Julie

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great
Great stay! Just needed a place to sleep for New Years Eve . Clean rooms. Good service.
2023 年 12 月入住 1 晚
FOM 于 2024年03月1日 的回复
Thank you for reviewing our downtown riverfront property. We appreciate your feedback and look forward to seeing you again!

8/10 还可以

Sandy

与配偶出行
满意：服务设施
open areas need refurbishing. hard to tell where office was to check in
2023 年 12 月入住 1 晚
FOM 于 2024年03月1日 的回复
Thank you for reviewing our downtown riverfront property. We appreciate your feedback and look forward to seeing you again!

8/10 还可以

Gregory

满意：住宿条件和设施，服务设施
Didn't like cob web above my bed
2023 年 12 月入住 1 晚
FOM 于 2024年03月1日 的回复
Thank you for reviewing our downtown riverfront property. We appreciate your feedback and look forward to seeing you again!

10/10 超赞

Jordan

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great free breakfast, clean, cozy vibe, affordable
2023 年 12 月入住 1 晚
FOM 于 2024年03月1日 的回复
Thank you for reviewing our downtown riverfront property. We appreciate your feedback and look forward to seeing you again!

10/10 超赞

Cherie

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Happy New Year!
The room was clean, comfortable, and breakfast was great.
2023 年 12 月入住 1 晚

10/10 超赞

Melissa

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚

6/10 一般

Jacob

满意：员工和服务
2023 年 12 月入住 4 晚

10/10 超赞

Lance，Shelby Township

2023 年 12 月入住 1 晚

10/10 超赞

Tim

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great
Great location! Friendly staff and great breakfast !
2023 年 12 月入住 1 晚

10/10 超赞

Edna

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Comfortable, clean room, nice, friemdly staff, especially the 4th floor cleaning lady. She showed me how to use the key card - a swiper.
2023 年 12 月入住 1 晚

6/10 一般

Michael

Noisy door slamming and adjoining guest rooms
2023 年 11 月入住 3 晚

10/10 超赞

Andrew，Troy

2023 年 11 月入住 1 晚

10/10 超赞

Peter

2023 年 11 月入住 2 晚

6/10 一般

Carmen

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The housekeeping staff and dining room hostess were most pleasant. The breakfast buffet was very nice too!
2023 年 11 月入住 1 晚

8/10 还可以

Christine

2023 年 11 月入住 3 晚

8/10 还可以

Cherie，Birmingham

2023 年 11 月入住 2 晚

10/10 超赞

Barbara

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Quick Overnight Stay
Appeared to be fairly newly renovated. Spacious, clean room. Walking distance to bars & restaurants.
2023 年 11 月入住 1 晚
FOM 于 2023年11月15日 的回复
Thank you for reviewing our downtown riverfront property. We appreciate your feedback and look forward to seeing you again soon.

8/10 还可以

Vunsin，Kalamazoo

与家人及幼儿出行
满意：清洁度、员工和服务、住宿条件和设施
The room itself is great. The beds and pillows are comfortable. The bathroom is a bit small, but the real issues are: * There is no storage space to put anything in the shower with the exception of the soap dish, which is located in a place that could hit and bruise you over and over. There is barely enough room in there to put your toileteries. The wall covers part of the tub where you could put stuff; there is no lip on the wall side. The shower head is not adjustable and the water goes directly onto the soap and disintegrates it as you shower. * You can't actually put the bath rug on the floor if you want to open and close the door. The door is also almost touching the toilet, so there is very little room to move around inside the bathroom while you try to put your clothes on and trying to use the bath rug to dry your feet.
2023 年 11 月入住 2 晚
FOM 于 2023年11月7日 的回复
Thank you for reviewing our downtown riverfront property. We appreciate your feedback and look forward to seeing you again soon.

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 2 晚
FOM 于 2023年11月2日 的回复
Thank you for reviewing our downtown riverfront property. We appreciate your feedback and look forward to seeing you again soon.

10/10 超赞

Monica

与家人出行, 团体旅客
满意：员工和服务、住宿条件和设施、客房舒适度
Stayed at the hotel quite of few times now. Really like the location and breakfast, personnel is very friendly and I alway enjoy my stay.. but this time the room we got wasn’t very clean.. but will stay there again for sure.
2023 年 10 月入住 2 晚
FOM 于 2023年11月2日 的回复
Thank you for reviewing our downtown riverfront property. We appreciate your feedback and look forward to seeing you again soon.

10/10 超赞

Gabrielle

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff went above and beyond to make sure my children and I had a great stay !
2023 年 10 月入住 1 晚
FOM 于 2023年11月4日 的回复
Thank you for reviewing our downtown riverfront property. We appreciate your feedback and look forward to seeing you again soon.

8/10 还可以

Kerry

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very conveniently located. Just a few blocks from downtown and dining. Nice view of the Saginaw River and the riverwalk. Basic breakfast buffet. The pool looked very inviting too.
2023 年 10 月入住 3 晚
FOM 于 2023年11月2日 的回复
Thank you for reviewing our downtown riverfront property. We appreciate your feedback and look forward to seeing you again soon.

6/10 一般

Janet

2023 年 10 月入住 1 晚
FOM 于 2023年11月19日 的回复
Thank you for reviewing our downtown riverfront property. We appreciate your feedback and look forward to seeing you again soon.

2/10 糟糕

Celia

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Yuck
Horrible place. Rude fromt desk, nasty pool. There was stuff floating in the pool, green stuff, white stuff.. it was gross. The guy mopped and there was brown chunks on the ground around the pool. AFTER HE MOPPED. We looked up something on the internet and seen bed bugs 2 months before we were there reported by another guest, and we couldn't leave fast enough. Definitely NOT going to this place again. Condom wrappers on the floor, it was me and my 3 daughters. Girls trip, and my 11 month old baby crawled on that nasty, unclean floor. The worse part, no one cared, no apology, no acknowledgement. Nothing. $111.19 a night to feel like i was living in filth, never again. I have pictures, but i cant upload. The breakfast lady was amazing, sweet, friendly, helpful. Only sunshine in the whole place.
2023 年 10 月入住 3 晚
FOM 于 2023年10月26日 的回复
Thank You For Reviewing Our Downtown Riverfront Property. We Appreciate Your Feedback.

6/10 一般

JOHN

与家人出行
满意：员工和服务，清洁度
No luggage cart availability, TV remote inop
2023 年 10 月入住 1 晚
FOM 于 2023年10月26日 的回复
Thank You For Reviewing Our Downtown Riverfront Property. We Appreciate Your Feedback and Look Forward To Seeing You Again Soon.

10/10 超赞

Cheryl

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay.
Hotel was very nice. Halls could use a refresh but overall nice hotel. Staff were wonderful, very friendly. Great breakfast.
2023 年 10 月入住 3 晚
FOM 于 2023年10月22日 的回复
Thank You For Reviewing Our Downtown Riverfront Property. We Appreciate Your Feedback and Look Forward To Seeing You Again Soon.

10/10 超赞

Heidi

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The only issue we had was with it being right downtown it was a little noisy.
2023 年 10 月入住 2 晚
FOM 于 2023年10月21日 的回复
Thank You For Reviewing Our Downtown Riverfront Property. We Appreciate Your Feedback and Look Forward To Seeing You Again Soon.

8/10 还可以

Jennifer H

满意：清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 2 晚
FOM 于 2023年10月18日 的回复
Thank You For Reviewing Our Downtown Riverfront Property. We Appreciate Your Feedback and Look Forward To Seeing You Again Soon.

10/10 超赞

Tricia，Columbia

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Bed was awesome
2023 年 10 月入住 1 晚
FOM 于 2023年10月18日 的回复
Thank You For Reviewing Our Downtown Riverfront Property. We Appreciate Your Feedback and Look Forward To Seeing You Again Soon.

10/10 超赞

Christy

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
FOM 于 2023年10月12日 的回复
Thank you for reviewing our downtown riverfront property. We appreciate your feedback and look forward to seeing you again soon.

6/10 一般

Keith

商务旅客
满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
Pool and food closed, short-staff
Pool was closed, restaurant was closed. Seemed short-staffed.
2023 年 10 月入住 1 晚
FOM 于 2023年10月10日 的回复
Thank you for reviewing our downtown riverfront property. Our pool is opened daily from 8am-10pm. Unfortunately we do not have a restaurant on property. We do appreciate your feedback and look forward to seeing you again soon.

4/10 很差

Manuela

2023 年 10 月入住 1 晚
FOM 于 2023年10月10日 的回复
Thank you for reviewing our downtown riverfront property. We appreciate your feedback and look forward to seeing you again soon.

8/10 还可以

Michelle

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚
FOM 于 2023年10月7日 的回复
Thank you for reviewing our downtown riverfront property. We appreciate your feedback and look forward to seeing you again soon.

6/10 一般

真实旅客

满意：清洁度
Think twice / Good Breakfast
Nice Handyman and Breakfast lady. Killed mosquito in bathroom. Room door to hallway squeals loud when almost closed, when you try to be quiet. No do not disturb sign for door. 3am Super-noisy next door neighbors came in. Yelling. We were of coarse trying to sleep. Just about to call front desk when we heard “Fire Department“ twice, got a bit quieter. Then heard more yelling then nothing. Sounded like someone was being taken away, like by police. Back corner sheets kept coming out, probably wasn’t fully tucked in in the first place. Toilet handle cracked, just about ready to break off. When checking out, nobody at desk. Asked an employee, said the Manager and 2 other gals were smoking out in front, they were. We left. We usually deal with this place, this time was more of a challenge. Pretty good breakfast.
2023 年 9 月入住 2 晚
FOM 于 2023年10月7日 的回复
Thank you for reviewing our downtown riverfront property. We appreciate your feedback and look forward to seeing you again soon.