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Reviews of avid hotels Beaumont, an IHG Hotel

2.5 out of 5
avid hotels Beaumont, an IHG Hotel
5400 Rexora Drive, Beaumont, TX

Reviews

9.0

Wonderful

Rating 10 - Excellent. 419 out of 610 reviews" "
Rating 8 - Good. 115 out of 610 reviews" "
Rating 6 - Okay. 41 out of 610 reviews" "
Rating 4 - Poor. 13 out of 610 reviews" "
Rating 2 - Terrible. 22 out of 610 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lorri

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from GM on 24 Apr 2024
Dear Lorri, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting our area. It was our pleasure accommodating you. We hope you will make Avid Hotel Beaumont your home away from home whenever your travels bring you to our area.Best regards,Alanna HallGM

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities
Jara was extremely helpful with getting our rooms booked this weekend. She went out of her way to make sure we were taken care of when the hotel was sold out. She was one of the best hotel representatives I have dealt with.
Stayed 2 nights in Apr 2024
Response from GM on 23 Apr 2024
Dear Brandi, Thank you for the great review of Avid Hotel Beaumont. We are thrilled to read about your fantastic stay and how much you enjoyed our hospitality. We work hard to deliver an excellent experience for all of our guests, and we appreciate you recognizing Jara for her efforts. We will surely share your compliments with her. Thank you again; we look forward to welcoming you back soon.Best regards,Alanna Hall,GM

10/10 Excellent

Jude

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern, next door to a huge arcade with food
Stayed 2 nights in Apr 2024
Response from GM on 22 Apr 2024
Dear Jude, Thank you for the review of Avid Hotel Beaumont. We are pleased you enjoyed our modern accommodations and convenient location. Thank you again; we look forward to welcoming you back soon.Best regards,Alanna HallGM

10/10 Excellent

Sharon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, travel for baseball suited our needs
Stayed 2 nights in Apr 2024
Response from GM on 22 Apr 2024
Dear Sharon, Thank you for the review of your recent stay at the Avid Hotel Beaumont. We are pleased you found our location to be perfect for your plans. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Best regards,Alanna HallGM

2/10 Terrible

Charles

Travelled with family
Disliked: Staff & service
We tried to check in at 5:00 pm and were told our room wasn’t ready. Left and went to our event returned and they had no room for us! They gave our room away! Totally unacceptable! In all of our years of traveling this has never happened!
Stayed 3 nights in Mar 2024
Response from GM on 22 Apr 2024
Dear Charles, Thank you for your candid evaluation. We sincerely apologize for the inconvenience you experienced with your reservation during your time with us. We are also sorry we were unable to provide you with a room upon your return and for the frustration this caused you. We will share your remarks with the appropriate individuals as we always look for ways to improve. We hope you will give us another opportunity to regain your trust the next time you are in the area. Best regards, Alanna Hall GM

8/10 Good

sonia

Liked: Cleanliness
I returned back to the hotel around 11 pm and there was no parking. Hotel staff told me to park anywhere and make sure I wasn’t blocking anyone.
Stayed 1 night in Apr 2024
Response from GM on 16 Apr 2024
Dear Sonia, Thank you for choosing Avid Hotel Beaumont and sharing your experience. We hope you will accept our apologies for the parking concerns you had. We appreciate the feedback as we are continually striving to ensure a flawless visit for every guest. We understand your frustration and are grateful for your patience. Thank you again for sharing, and we hope to see you soon.Best regards,Alanna HallGM

10/10 Excellent

Kristin, Alpharetta

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Newer facility. King room had a European feel. It was small but a very good use of space. I appreciated the larger pump bottles of toiletries instead of the wasteful mini bottles. Bed was very comfortable. Breakfast was basic but some good low carb options. Coffee was fresh ground. I would stay here again and would recommend it.
Stayed 1 night in Apr 2024
Response from GM on 16 Apr 2024
Dear Kristin, Thank you for choosing Avid Hotel Beaumont and sharing your experience. We are glad you loved our comfortable accommodations and that our comfortable beds provided you with a relaxing night’s sleep. We are also happy to know you liked our eco-friendly approach with the larger pump bottles of toiletries and that you found our breakfast offerings satisfactory. Thank you once more for your recommendation to our future guests and for sharing that you will be returning in the future. It will be our pleasure to host you again soon. Best regards,Alanna HallGM

10/10 Excellent

William, Lakeway

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area around the hotel is lacking...
Stayed 1 night in Apr 2024
Response from GM on 10 Apr 2024
Dear William, Thank you for choosing Avid Hotel Beaumont and for the high rating. We are glad that you had a satisfactory stay. However, we regret not meeting your expectations with regard to the location. Thank you again for all of your feedback, and we hope you will give us another opportunity the next time you are in the area.Best regards,Alanna HallGM

10/10 Excellent

Curtis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Apr 2024
Response from GM on 9 Apr 2024
Dear Curtis, Thank you for the perfect rating of your time at Avid Hotel Beaumont. It is always a pleasure to see when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area. Best regards, Alanna Hall GM

10/10 Excellent

Bernard, Sherwood Park

Hotel is new. Simple and clean. Staff were very helpful. Grab n go breakfast was okay.
Stayed 3 nights in Apr 2024
Response from GM on 9 Apr 2024
Dear Bernard, Thank you for making Avid Hotel Beaumont your home away from home. We are glad our associates helped to enhance your time with us and that you enjoyed our clean property and delicious breakfast offerings. We will pass along your compliments to our entire team. It was a pleasure welcoming you, and we look forward to your return. Best regards, Alanna Hall GM

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, customer service attentive.
Stayed 1 night in Apr 2024
Response from GM on 7 Apr 2024
Dear Marco, Thank you for the great review of Avid Hotel Beaumont. We are thrilled to read about your fantastic stay and how much you enjoyed our hospitality. We work hard to deliver an excellent experience for all our guests and appreciate you recognizing our devoted associates. Thank you again; we look forward to serving you again soon.Best regards,Alanna HallGM

8/10 Good

armando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay with my wife and kids. Clean hotel, clean rooms and great service! Great value!
Stayed 1 night in Apr 2024
Response from GM on 7 Apr 2024
Dear Armando, It was a pleasure welcoming you and your family to Avid Hotel Beaumont. We are glad you were impressed with our attentive service, beautiful property, and clean accommodations. We will pass along your kind remarks to our entire team. Thank you for choosing us, and we look forward to your future stay. Best regards, Alanna Hall GM

6/10 Okay

ernest

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from GM on 7 Apr 2024
Dear Guest, Thank you for your visit. We are sorry if there were a few issues that kept you from giving us a higher rating. We regret any inconvenience this caused and hope you will return for the perfect stay you deserve. Best regards, Alanna Hall GM

10/10 Excellent

Robbin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean nice room. Comfortable bed.
Stayed 1 night in Apr 2024
Response from GM on 12 Apr 2024
Dear Robbin, It was a pleasure to read your fantastic review of Avid Hotel Beaumont. We are delighted you enjoyed every aspect of your stay with us, especially our well-kept accommodations. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thanks for being our guest; we look forward to your next visit!Best regards,Alanna HallGM

10/10 Excellent

suzanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the floors in the bedrooms, pillow choices, comfortable beds, nice bathrooms and front desk folks.
Stayed 1 night in Apr 2024
Response from Alanna Hall GM on 5 Apr 2024
Dear Suzanne, Thank you for acknowledging our outstanding service at Avid Hotel Beaumont. We are committed to providing an exceptional experience for every guest, and we are thrilled we exceeded your expectations. It is always great to read how pleased our guests are with their accommodations. We strive to provide comfortable bedding and clean and quiet rooms, along with many valued amenities. It was a pleasure serving you, and we hope to see you again soon!Best regards,Alanna HallGM

10/10 Excellent

Robert

Stayed 3 nights in Mar 2024
Response from GM on 22 Apr 2024
Dear Robert, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Avid Hotel Beaumont; we hope to see you again soon. Best regards,Alanna HallGM

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The check-in process was easy. The rooms are big and very clean. The traffic is alittle noisy but not terrible. I would stay again. The breakfast selections are great as well. Thank you
Stayed 2 nights in Mar 2024
Response from GM on 1 Apr 2024
Dear Catherine, Thank you for choosing Avid Hotel Beaumont and sharing your experience. We are glad you liked our well-maintained and spacious accommodations. We are also happy to know you enjoyed our breakfast offerings and that our devoted associates took great care of you. We will certainly share your praises with them. It is always a joy to see our guests are excited about returning; we look forward to it!Best regards,Alanna HallGM

8/10 Good

Kashe

Stayed 1 night in Mar 2024
Response from GM on 17 Apr 2024
Dear Kashe, We are happy you had a pleasant stay at Avid Hotel Beaumont. Thank you for the nice rating, and we look forward to hosting you again soon. Best regards, Alanna Hall GM

8/10 Good

Meshalle

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Mar 2024
Response from GM on 29 Mar 2024
Dear Meshalle, Thank you for your kind rating. We are glad you had such a positive experience during your time at Avid Hotel Beaumont, as we are committed to providing exceptional service to each and every guest. We look forward to welcoming you back and wish you all the best.Best regards,Alanna HallGM

8/10 Good

flint

Stayed 1 night in Mar 2024
Response from GM on 16 Apr 2024
Dear Flint, Thank you for being our guest at Avid Hotel Beaumont. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Best regards,Alanna HallGM

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and up to date hotel.
Stayed 1 night in Mar 2024
Response from GM on 26 Mar 2024
Dear Larry, It was a pleasure to read your kind review of Avid Hotel Beaumont. We are delighted you enjoyed every aspect of your stay with us, especially our well-kept property. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thanks for being our guest; we look forward to your next visit.Best regards,Alanna HallGM

10/10 Excellent

Catherine

The hotel was very nice, clean and quiet. The staff was very courteous. Just muddy construction which is no fault of the hotel !!! Enjoyed my stay !
Stayed 1 night in Mar 2024
Response from GM on 24 Mar 2024
Dear Catherine, Thank you for choosing Avid Hotel Beaumont. We are pleased to know that you had a comfortable stay and that our well-kept property and our courteous associates met your expectations. Thank you again for the feedback, and we look forward to seeing you again soon.Best regards,Alanna HallGM

10/10 Excellent

Meshalle

Liked: Cleanliness, staff & service
Slamming doors after hours
Stayed 1 night in Mar 2024
Response from General Manager on 25 Mar 2024
Dear Meshalle, Thank you for the feedback. It is a pleasure knowing your visit with us was an enjoyable one. However, we are sorry for any inconvenience you had while here. We hope to see you again soon at Avid Hotel Beaumont.Best regards,Alanna HallGM

10/10 Excellent

Fanae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from GM on 24 Mar 2024
Dear Fanae, We're thrilled to see your great rating! Your satisfaction is important to us, and we are glad you enjoyed your stay at Avid Hotel Beaumont. If you ever have any thoughts to share or if there's anything we can do to enhance your experience further, please don't hesitate to let us know. Thank you for choosing us for your time in our area; we look forward to seeing you again soon.Best regards,Alanna HallGM

10/10 Excellent

Rosendo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean very Clean & Quiet
Stayed 3 nights in Mar 2024
Response from GM on 21 Mar 2024
Dear Rosendo, It was a pleasure to read your fantastic review of Avid Hotel Beaumont. We are delighted you enjoyed every aspect of your stay with us, especially our well-kept property and relaxing atmosphere. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thanks for being our guest; we look forward to your next visit!Best regards,Alanna HallGM

10/10 Excellent

Shaquanda, San Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property. Kudos to the mangement that runs the place, they have high standards that is passed down to their staff. The rooms are very clean. This is the only place I will stay when traveling through Beaumont.
Stayed 1 night in Mar 2024
Response from GM on 17 Mar 2024
Dear Shaquanda, Thank you for choosing Avid Hotel Beaumont and for your great review. We are delighted you enjoyed every aspect of your stay with us, especially our well-kept property. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. It was our pleasure hosting you, and we love knowing that we will be your hotel of choice every time you are in the area.Best regards,Alanna HallGM

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
The Asst Mgr personally checked us in and was most professional.
Stayed 1 night in Mar 2024
Response from GM on 18 Mar 2024
Dear John, Thank you for the kind review of Avid Hotel Beaumont. We are thrilled to read about your fantastic stay and how much you enjoyed our hospitality. We work hard to deliver an excellent experience for all of our guests, and we will be sure to pass along your compliments. Thank you again; we look forward to welcoming you back soon.Best regards,Alanna HallGM

8/10 Good

AMBER M

Liked: Staff & service
Construction
Stayed 1 night in Mar 2024
Response from GM on 12 Mar 2024
Dear Amber, Thank you for the kind rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Avid Hotel Beaumont; we look forward to seeing you again soon. Best regards,Alanna HallGM

10/10 Excellent

Shanna

Stayed 1 night in Mar 2024
Response from GM on 29 Mar 2024
Dear Shanna, We are delighted with your rating! It's wonderful to know that you enjoyed so much about your time at Avid Hotel Beaumont. We look forward to serving you again in the future.Best regards,Alanna HallGM

10/10 Excellent

Salh, Cincinnati

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Mar 2024
Response from GM on 9 Mar 2024
Dear Salh, We are delighted you chose Avid Hotel Beaumont, and we are thrilled to read all of the great things you loved about our hotel. We appreciate your business and hope you will choose us every time you are in the area. We look forward to seeing you again soon!Best regards,Alanna HallGM

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
New hotel with a clean look, however, one employee. The gentleman who worked the front desk was hauling a refrigerator out of the elevator while we waiting to be check in. The deadbolt did not work on the room door so he moved us to another room. Very polite and friendly.
Stayed 1 night in Mar 2024
Response from GM on 5 Mar 2024
Dear Lisa, Thank you for the review of Avid Hotel Beaumont. We are glad that you loved our property and had a pleasant stay, but we regret not meeting your expectations with your initial assigned accommodations. Thank you once more for pointing out that our team was responsive and corrected this for you right away. We will continue to work hard to deliver outstanding guest service. We hope to see you again soon!Best regards,Alanna HallGM

2/10 Terrible

Jonathan

Front desk clerk has a bad attitude.
Stayed 1 night in Mar 2024
Response from GM on 5 Mar 2024
Dear Jonathan, Thank you for your review of our hotel. We are sorry for the issues you had with our front desk. We take these reviews seriously, and your feedback is being evaluated with our team to ensure these concerns are not repeated. Again, we apologize, and we hope you will allow us another occasion to provide you with the hospitality you deserve every time you stay with us. Best regards,Alanna HallGM

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from GM on 13 Feb 2024
Dear Karina, Thank you for choosing Avid Hotel Beaumont and sharing your excellent rating. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Best regards,Alanna Hall,GM

10/10 Excellent

Jacqueline

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed for one night. It was an easy check in front desk person was kind. The hotel was very quiet which was a great thing. The construction around the area is the only thing I did not like (which the hotel has no control over)
Stayed 1 night in Feb 2024
Response from GM on 4 Feb 2024
Dear Jacqueline, Thank you for the generous review of your recent stay at the Avid Hotel Beaumont! We are pleased you liked our friendly front desk staff and comfortable surroundings. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Best regards,Alanna Hall, GM

10/10 Excellent

Chyna

Stayed 1 night in Jan 2024
Response from GM on 22 Mar 2024
Dear Chyna, We appreciate you taking the time to leave your kind rating for Avid Hotel Beaumont. Your satisfaction is important to us; therefore, we are thrilled to have exceeded your expectations. We look forward to seeing you again soon!Best regards,Alanna HallGM

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a new hotel. Rooms were nice, bed great, bathroom upscale. Great lobby and with plenty of amenities. Quiet hotel . Staff was very courteous and helpful. I’ll stay here again.
Stayed 1 night in Jan 2024
Response from General Manager on 1 Feb 2024
Dear Thomas, We are happy you chose Avid Hotel Beaumont for your recent visit to Beaumont. We enjoyed your description of your time with us and the excellent service you received from our courteous staff. We also appreciate you mentioning how our modern accommodations and various amenities enhanced your time with us. It was our pleasure hosting you, and we look forward to you choosing to stay with us again the next time your travel brings you to our area.Best regards,Alanna HallGM

10/10 Excellent

Lance

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. No complaints.
Stayed 1 night in Jan 2024
Response from General Manager on 1 Feb 2024
Dear Lance, It was a pleasure to read your fantastic review of Avid Hotel Beaumont. We are delighted you enjoyed every aspect of your stay with us. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thanks for being our guest; we look forward to your next visit.Best regards,Alanna HallGM

10/10 Excellent

Kathleen

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from GM on 20 Jan 2024
Dear Kathleen, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Avid Hotel Beaumont. We look forward to your return and wish you all the best with your future travels.Best regards,Alanna HallGM

10/10 Excellent

Louis

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean and colorful with comfy beds!
Stayed 1 night in Jan 2024
Response from GM on 16 Jan 2024
Dear Louis, Thank you for the review of your recent stay at the Avid Hotel Beaumont. We are pleased you enjoyed our relaxing accommodations and the courteous service provided by our associates. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Best regards,Alanna HallGM

10/10 Excellent

Enger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from GM on 16 Jan 2024
Dear Enger, Thank you for choosing to stay with us and for leaving your rating. We're delighted to know that you had a great experience here at Avid Hotel Beaumont. We look forward to welcoming you back on your next visit.Best regards,Alanna HallGM

10/10 Excellent

Rose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful
Stayed 1 night in Jan 2024
Response from GM on 14 Jan 2024
Dear Rose, It was a pleasure to read your fantastic review of Avid Hotel Beaumont. We are delighted you enjoyed every aspect of your stay with us. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thanks for being our guest; we look forward to your next visit!Best regards,Alanna HallGM

10/10 Excellent

Antonio

Stayed 5 nights in Jan 2024
Response from GM on 14 Jan 2024
Dear Antonio, It was a pleasure to read your fantastic rating of Avid Hotel Beaumont. We are delighted you enjoyed every aspect of your stay with us. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thanks for being our guest; we look forward to your next visit!Best regards,Alanna HallGM

10/10 Excellent

Verified traveller

Our first time at an Avid. It was nice…staff, room, clean, comfy, new. Nothing fancy, but everything we look for. The coffee machine that ground the coffee for every cup was a plus. Did not eat breakfast, rooms do not have coffee maker or microwave, but not necessary for us! Breakfast room was nice though.
Stayed 1 night in Jan 2024
Response from GM on 10 Jan 2024
Dear Guest, Thank you for sharing your recent experience at Avid Hotel Beaumont. We are pleased to know you had a great time here and appreciate you mentioning our devoted associates and comfortable accommodations. However, we regret not meeting all of your expectations and have taken note of your additional comments as we are continually striving for ways to improve. We appreciate your patience and hope to see you again to provide you with the flawless stay you deserve.Best regards,Alanna Hall,GM

8/10 Good

flint

Stayed 1 night in Jan 2024
Response from GM on 26 Jan 2024
Dear Flint, It was a pleasure to read your nice rating of Avid Hotel Beaumont. We are delighted you enjoyed many aspects of your stay with us. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thanks for being our guest; we look forward to your next visit!Best regards,Alanna HallGM

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Open architecture. Spaciousness!
Stayed 1 night in Jan 2024
Response from GM on 10 Jan 2024
Dear Allan, Thank you for being our guest at Avid Hotel Beaumont and for the review. We are delighted to know you had a great time here and appreciate you mentioning our well-kept property. It was a pleasure having you here, and we look forward to welcoming you again.Best regards,Alanna Hall,GM

10/10 Excellent

James

Stayed 1 night in Jan 2024
Response from General Manager on 11 Jan 2024
Dear James, Thank you for your fantastic rating! We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Avid Hotel Beaumont.Best regards,Alanna HallGM

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from GM on 3 Jan 2024
Dear Valued Guest,Thank you for your kind rating! We are glad you had such a positive experience during your time at Avid Hotel Beaumont, as we are committed to providing exceptional service to each and every guest. We look forward to welcoming you back and wish you all the best.Best regards,Alanna HallGM

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very quiet and I felt safe at this property. I wish they did have a better selection for break fast. Great stay.
Stayed 1 night in Dec 2023
Response from GM on 3 Jan 2024
Dear Amanda,Thank you for sharing your positive experience with Avid Hotel Beaumont! We are delighted to hear that you had a great stay, found the property very clean, quiet, and felt safe during your time with us. We appreciate your feedback about the breakfast selection, and we will certainly take that into consideration as we continuously work on enhancing our offerings. Your satisfaction is important to us, and we look forward to the opportunity to welcome you back for another wonderful stay.Best regards,Alanna HallGM

10/10 Excellent

Terry

Stayed 1 night in Dec 2023
Response from GM on 20 Jan 2024
Dear Terry, We are happy you chose Avid Hotel Beaumont for your recent visit to Beaumont. We are thrilled to receive praise for exceeding expectations, and we are delighted you enjoyed your time with us. It was our pleasure hosting you, and we hope you will choose to stay with us again the next time your travel brings you to our area.Best regards,Alanna HallGM

6/10 Okay

Lois

Stayed 2 nights in Dec 2023
Response from General Manager on 19 Jan 2024
Dear Lois, Thank you for your review. Your total satisfaction is always our top priority; therefore, based on your rating, we are disappointed that we did not provide you with the exceptional stay we want for every guest. We hope to have a future opportunity to restore your confidence in us.Best regards,Alanna HallGM