Outdoor pool, pool umbrellas, pool loungers

Reviews of Home2 Suites by Hilton Beaumont

3 out of 5
Home2 Suites by Hilton Beaumont
5370 CLEARWATER COURT, Beaumont, TX

Reviews

9.0

Wonderful

Rating 10 - Excellent. 269 out of 393 reviews" "
Rating 8 - Good. 62 out of 393 reviews" "
Rating 6 - Okay. 32 out of 393 reviews" "
Rating 4 - Poor. 14 out of 393 reviews" "
Rating 2 - Terrible. 16 out of 393 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice Hotel was quiet
Stayed 1 night in Apr 2024

10/10 Excellent

Edythe

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk lady was so nice!! Very nice stay.
Stayed 1 night in Apr 2024
Response from Manager on 29 Apr 2024
Dear Edythe, Thank you for a fantastic rating. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a wonderful stay. It is nice to see this type of recognition for our staff, and we will be sure to share this lovely feedback with them. Thank you for choosing to stay with us. It was our pleasure hosting you at Home2 Suites by Hilton Beaumont; we hope to see you again soon. Tara AlvarezGeneral Manager

6/10 Okay

Kali

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The elevators smelled horrible, full of animal urine. Heavy construction down to one lane in front of hotel but everything else was great.
Stayed 1 night in Apr 2024
Response from Manager on 20 Apr 2024
Dear Kali,Thank you for staying with us and for taking the time to leave your comments. Please accept our apologies if our elevator area was not spotless. Our housekeeping staff works hard; therefore, we regret not catching the concerns you described. We have shared your remarks and will use them as an opportunity to improve our services. We hope you will revisit the next time you are in the area to show you our commitment to exceptional hospitality. Tara AlvarezGeneral Manager

10/10 Excellent

Randall

Stayed 1 night in Apr 2024
Response from Manager on 30 Apr 2024
Dear Randall, We're thrilled to see your great rating! Your satisfaction is important to us, and we are glad you enjoyed your stay at Home2 Suites by Hilton Beaumont. We're delighted to have provided you with a satisfying visit. Thanks for choosing us for your time in Beaumont; we hope to see you again soon.Tara AlvarezGeneral Manager

6/10 Okay

Kim M

Business traveller, Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The breakfast was good. The room was stylish and the sheets were clean. I was not happy about the bathroom. The first problem was the toilet would not flush - at all. Second, there was hair in the shower. Third, the shampoo bottle was completely empty. I do not mean low, I mean empty-empty. Then there was directly outside the front door of the hotel which was for lack of a better word - nasty. A pressure washer would make a world of difference. I hated to set my suitcase down due to all the old gum and trash. Curb appeal is not just eye level, it is from the ground up and it matters.
Stayed 1 night in Apr 2024
Response from Manager on 11 Apr 2024
Dear Kim,Thank you for choosing our hotel for your recent stay and for sharing your experience. We want to apologize for the deficiencies with the initial room you received and for the inconvenience of relocating. We are also genuinely sorry for the condition of your latter accommodations and that you did not receive the experience you have come to expect from our brand. Your feedback is valuable to us, and we hope you will give us another opportunity the next time you are in the area.Tara AlvarezGeneral Manager

10/10 Excellent

Capri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Manager on 11 Apr 2024
Dear Capri,Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Home2 Suites by Hilton Beaumont. We hope to have the pleasure of doing so again on your next visit to the area.Tara AlvarezGeneral Manager

10/10 Excellent

James, Boulder

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
V. V. B.
Stayed 3 nights in Apr 2024
Response from General Manager on 9 Apr 2024
Dear James, Thank you for choosing Home2 Suites by Hilton Beaumont. We always strive to ensure our guests have a fulfilling experience, so we are thrilled to see your excellent rating. We look forward to welcoming you back soon for another seamless stay.Tara AlvarezGeneral Manager

10/10 Excellent

Jesus

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from General Manager on 7 Apr 2024
Dear Jesus, Thank you for your outstanding rating. We are glad that we could exceed all your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Home2 Suites by Hilton Beaumont.Tara AlvarezGeneral Manager

6/10 Okay

ricardo

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was wonderful. they keep it really clean here.
Stayed 2 nights in Mar 2024
Response from Manager on 5 Apr 2024
Dear Ricardo,Thank you so much for your kind words about your recent stay. We are thrilled to hear that you found our hotel exceptionally clean during your stay. Our dedicated team works hard to ensure a pristine environment for all our guests. However, we regret if anything kept your visit with us from being perfect. Your positive feedback means a lot to us, and we look forward to welcoming you back for another spotless experience.Tara AlvarezGeneral Manager

4/10 Poor

Ja'Tyra

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Staff is horrible
Stayed 2 nights in Mar 2024
Response from Hotel Management on 2 Apr 2024
Dear Ja’Tyra, Thank you for sharing your experience. We truly regret to learn of the level of service that you received from our team, and we hope you will accept our apologies. We will be reviewing this with our team to determine what went wrong and reinforce the importance of providing warm, attentive and exceptional service during every interaction. We would welcome another chance to show you our commitment to exceptional service. We look forward to welcoming you back soon. Tara Alvarez General Manager

10/10 Excellent

Gilberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and polite. Didn’t like that you could not pay cash for drinks and snacks.
Stayed 2 nights in Jan 2024
Response from Hotel Management on 2 Apr 2024
Dear Gilberto, Thank you for the kind review of your stay at Home2 Suites by Hilton Beaumont and particularly for complimenting our associates. It is always our goal to provide an outstanding experience, and we are delighted we could be a part of making your visit memorable! We are also grateful for your comments regarding how we may improve our guest experience. We will be sharing this with the appropriate individuals so we may evaluate our systems. We look forward to welcoming you again whenever your travels bring you back to Beaumont. Tara Alvarez General Manager

8/10 Good

Melissa, Billings

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Some staff was kind others were very cold. Housekeeping was very sweet. Breakfast was terrible.
Stayed 6 nights in Mar 2024
Response from Hotel Management on 2 Apr 2024
Dear Melissa, Thank you for your review and for mentioning how much you enjoyed our excellent housekeeping team. Your total satisfaction is our top priority; therefore, we apologize for the level of service you received from some of our team and that our breakfast did not meet your expectations. We will be reviewing this with our team as we continue to look to improve our guest experience. We hope you will give us an opportunity to show you our exceptional hospitality the next time you are in the area. Tara Alvarez General Manager

6/10 Okay

Nikki

Stayed 1 night in Mar 2024
Response from Manager on 13 Apr 2024
Dear Nikki,Thank you for choosing our hotel for your recent visit to the area. We are glad you enjoyed your overall experience, but we want to apologize for not meeting every expectation. We appreciate you taking the time to write about your stay, and we hope to accommodate you again in the future.Tara AlvarezGeneral Manager

8/10 Good

MARIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was hot. I kept adjusting the air and it was still hot. Didn't have a good night's rest
Stayed 1 night in Mar 2024
Response from Manager on 23 Mar 2024
Dear Maria,Thank you for taking the time to share your review of our hotel. We are glad you enjoyed most aspects of your time with us. However, we do want to apologize for the frustrating issues you encountered with the air unit. We appreciate the detailed information as well as your patience. Thank you once more, and we hope you will revisit us so we can provide you with the perfect stay you deserve.Tara AlvarezGeneral Manager

10/10 Excellent

SHAIRA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, bigger than other!
Stayed 2 nights in Feb 2024
Response from Manager on 17 Mar 2024
Dear Shaira,Thank you so much for your kind words about Home2 Suites by Hilton Beaumont! We're thrilled to hear that you found our hotel exceptionally clean during your stay. Our dedicated team works hard to ensure a pristine environment for all our guests. Your positive feedback means a lot to us, and we look forward to welcoming you back for another spotless experience.Tara AlvarezGeneral Manager

6/10 Okay

Si'ara

Liked: Staff & service, property conditions & facilities
Shower was not as clean as I would have liked it to be. Sheets were clean beds were comfortable. My family and I enjoyed our stay.
Stayed 1 night in Mar 2024
Response from Hotel Management on 18 Mar 2024
Dear Si’ara, Thank you for staying with us and for sharing your feedback. The conditions you described are not indicative of our standards, and we apologize for any oversight with your room before your arrival. We will be reviewing this with our housekeeping team to ensure that we remain attentive and thorough in all of our housekeeping services moving forward. We thank you for your patience, and we hope you will come back for the flawless experience you deserve. Thank you again, and we wish you all the best with your travels. Tara Alvarez General Manager

10/10 Excellent

Frederick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great hotel. Only negative is the construction work at the road which made it difficult to see where to turn to get into it at night.
Stayed 1 night in Mar 2024
Response from Manager on 17 Mar 2024
Dear Frederick,Thank you for choosing to stay with us and for taking the time to post a review. We know that outside construction can add some challenges, and we regret that this affected your experience. We do strive to provide everything you need for a relaxing stay, and we hope that we were successful. Thank you for the gracious compliments given to our team, and we look forward to seeing you on your next visit.Tara AlvarezGeneral Manager

10/10 Excellent

Cristal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon as i came in the lady working up front welcomed me n was very helpful and polite. Place is very clean n well kept. Definitely plan on staying here more often.
Stayed 1 night in Mar 2024
Response from Manager on 11 Mar 2024
Dear Cristal,Thank you for the excellent rating! It is fantastic to hear you enjoyed everything about your stay at Home2 Suites by Hilton Beaumont. We are delighted we could accommodate you during your time in Beaumont and that we left you with such a wonderful impression. Your praise for our check-in service is much appreciated! Thank you for taking the time to share. We look forward to hosting you again soon.Tara AlvarezGeneral Manager

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Road work was hazardous but the hotel was nice
Stayed 1 night in Feb 2024
Response from Hotel Management on 27 Feb 2024
Dear Pamela, Thank you for the excellent rating; we are delighted that you enjoyed your time with us! We would like to sincerely apologize for any inconveniences that you experienced due to any construction in our area. It is always a pleasure to hear how much our guests enjoyed their stay with us. All of us at Home2 Suites by Hilton Beaumont look forward to your return. Tara Alvarez General Manager

10/10 Excellent

Michael, Ventura

Business traveller
Liked: Amenities
Everything was clean and staff were nice. Makes travel better
Stayed 2 nights in Feb 2024
Response from Manager on 24 Feb 2024
Dear Michael,Thank you for your review regarding your stay at Home2 Suites by Hilton Beaumont. It was a pleasure to read that we exceeded your expectations. We work hard to make sure every guest has a comfortable and relaxing stay, so we will be sure to share your compliments with our team. Thank you once more for your feedback, and we look forward to welcoming you again.Tara AlvarezGeneral Manager

10/10 Excellent

Monica

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in and friendly staff.
Stayed 1 night in Feb 2024
Response from Hotel Management on 26 Feb 2024
Dear Monica, Thank you for the kind review of your stay at Home2 Suites by Hilton Beaumont and particularly for complimenting our associates. It is always our goal to provide an outstanding experience and a seamless check-in process, and we are delighted we could be a part of making your visit memorable! We look forward to welcoming you again whenever your travels bring you back to Beaumont. Tara Alvarez General Manager

8/10 Good

James

Disliked: Staff & service
Staff wasn’t the friendliest, but the rooms are very spacious and comfy.
Stayed 2 nights in Feb 2024
Response from Manager on 12 Feb 2024
Dear James,Thank you for taking the time to express your feedback regarding your stay with us. It is nice to know you were pleased with your room. However, we apologize for the service you received from our team. This is not typical nor acceptable, and we appreciate your patience as we continually elevate our guest experience. Thank you for being our guest, and we hope you will stay with us again so we can show you the hospitality for which we are known. Tara AlvarezGeneral Manager

10/10 Excellent

Agnes

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean ,great breakfast selection ,staff are pleasant
Stayed 2 nights in Feb 2024
Response from Manager on 8 Feb 2024
Dear Agnes,Thank you for the excellent rating; we are delighted that we exceeded your expectations! It is always a pleasure to hear how much our guests enjoyed our impeccably prepared accommodations as well as our varied breakfast selections. All of us at Home2 Suites by Hilton Beaumont look forward to your return.Tara AlvarezGeneral Manager

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Hotel Management on 29 Jan 2024
Dear Stephanie, On behalf of all of us at Home2 Suites by Hilton Beaumont, thank you for the excellent rating! We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest, and we appreciate you recognizing our efforts. It was a pleasure hosting your visit to Beaumont, and we hope we will continue to be your hotel of choice whenever you return to the area. Tara Alvarez General Manager

10/10 Excellent

Katrina

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Love it here
Stayed 1 night in Jan 2024
Response from Manager on 28 Jan 2024
Dear Katrina, Thank you for the excellent rating; we are delighted that we exceeded your expectations! It is always a pleasure to hear how much our guests enjoyed their stay. All of us at Home2 Suites by Hilton Beaumont look forward to your return.Tara AlvarezGeneral Manager

10/10 Excellent

Alexi

Stayed 1 night in Jan 2024
Response from Manager on 3 Feb 2024
Dear Alexi,Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Home2 Suites by Hilton Beaumont. We hope to have the pleasure of doing so again on your next visit to the area.Tara AlvarezGeneral Manager

10/10 Excellent

Nettla

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the full kitchnette and the sofa area. Home away from home. love this concept.
Stayed 1 night in Dec 2023
Response from General Manager on 8 Jan 2024
Dear Nettla,Thank you for the excellent rating; we are delighted that we exceeded your expectations! It is always a pleasure to hear how much our guests enjoyed our well-equipped, spacious accommodations. All of us at Home2 Suites by Hilton Beaumont look forward to your return.Tara Alvarez,General Manager

10/10 Excellent

France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on 1 Jan 2024
Dear France,We appreciate you taking the time to leave your generous rating regarding your recent visit to the Home2 Suites by Hilton Beaumont. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Tara AlvarezGeneral Manager

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on 1 Jan 2024
Dear Helen,On behalf of our team at Home2 Suites by Hilton Beaumont, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to Beaumont.Tara AlvarezGeneral Manager

6/10 Okay

Laura

Stayed 2 nights in Dec 2023
Response from GM on 13 Dec 2023
Laura, thank you for choosing our hotel for your recent visit to the area. We are glad you enjoyed your overall experience, but we want to apologize for not meeting every expectation. We appreciate you taking the time to write about your stay, and we hope to accommodate you again in the future.Tara AlvarezGeneral Manager

10/10 Excellent

Chris

Stayed 5 nights in Dec 2023
Response from GM on 12 Dec 2023
Chris, on behalf of all of us at Home2 Suites by Hilton Beaumont, thank you for the excellent rating! We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest, and we appreciate you recognizing our efforts. It was a pleasure hosting your visit to Beaumont, and we hope we will continue to be your hotel of choice whenever you return to the area.Tara AlvarezGeneral Manager

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nuce place
The room was clean, breakfast was ready on time, and the furniture was new and in good condition.
Stayed 1 night in Nov 2023
Response from General Manager on 30 Nov 2023
Dear Victor,We could not be happier that you were impressed with our fresh accommodations and delicious breakfast! We are thrilled to read how much you enjoyed your time at Home2 Suites by Hilton Beaumont. It was a true pleasure hosting your visit, and we look forward to your return.Tara Alvarez,General Manager

6/10 Okay

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Bathroom ceiling coming down. Reported to front desk and she said I would get a discount but I did not at check out
Stayed 2 nights in Nov 2023
Response from GM on 29 Nov 2023
Rhonda, thank you for choosing our hotel for your recent stay. We are pleased that you enjoyed your time with us; however, we apologize for the issues you encountered with the bathroom ceiling. We are grateful for your feedback and also for your patience regarding this matter. Regarding any compensation offered, we will confer with our team and take the appropriate action. Thank you again for your business, and we hope to have another opportunity to welcome you back the next time you visit the area.Tara AlvarezGeneral Manager

6/10 Okay

Linda

Stayed 1 night in Oct 2023
Response from GM on 24 Nov 2023
Linda, thank you for choosing our hotel for your recent visit to the area. We are glad you enjoyed your overall experience, but we want to apologize for not meeting every expectation. We appreciate you taking the time to rate your stay, and we hope to accommodate you again in the future.Tara AlvarezGeneral Manager

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from GM on 21 Nov 2023
Dear Randall, Thank you for being our guest and for the great rating! It is excellent to learn how much you enjoyed your time at the Home2 Suites by Hilton Beaumont and that we exceeded all of your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Tara AlvarezGeneral Manager

10/10 Excellent

Jesus

Stayed 2 nights in Nov 2023
Response from GM on 14 Nov 2023
Jesus, thank you for the excellent rating; we are delighted that we exceeded your expectations! It is always a pleasure to hear how much our guests enjoyed their visit! All of us at Home2 Suites by Hilton Beaumont look forward to your return.Tara AlvarezGeneral Manager

10/10 Excellent

Eashwar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to restaurants
Stayed 1 night in Sep 2023
Response from GM on 9 Nov 2023
Dear Eashwar, Thank you for staying with us at Home2 Suites by Hilton Beaumont and for your great review. We are glad you enjoyed our convenience to all that Beaumont offers. Thank you once more for taking the time to share your feedback, and we hope you will stay with us again soon! Tara AlvarezGeneral Manager

4/10 Poor

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm not familiar with Beaumont so while the hotel was fine as a hotel, I was really disappointed in the location and road construction around it. I would much rather stay in a lesser motel at a better location. Going anywhere was a pain and there was only one place to eat within walking distance. There are several similar hotels at this location so my recommendation is to avoid them all.
Stayed 2 nights in Oct 2023
Response from GM on 30 Oct 2023
We appreciate the evaluation of your stay Bruce, and we want to apologize for any inconvenience caused by the ongoing construction surrounding our hotel. We understand your sentiment and hope to welcome you back again sometime in the future once the construction is complete.Tara AlvarezGeneral Manager

10/10 Excellent

Token

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from GM on 31 Oct 2023
On behalf of all of us at Home2 Suites by Hilton Beaumont, thank you for the excellent rating, Token! We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest, and we appreciate you recognizing our efforts. It was a pleasure hosting your visit to Beaumont, and we hope we will continue to be your hotel of choice whenever you return to the area.Tara AlvarezGeneral Manager

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from GM on 30 Oct 2023
On behalf of all of us at Home2 Suites by Hilton Beaumont, thank you for the excellent rating, Timothy! We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest, and we appreciate you recognizing our efforts. It was a pleasure hosting your visit to Beaumont, and we hope we will continue to be your hotel of choice whenever you return to the area.Tara AlvarezGeneral Manager

8/10 Good

Tanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Title UPSET
I am upset because of the arrogance they had when I asked why they felt they could charge my card for a pet fee and didn't tell me. Then the manager was so disrespectful and told me to read the website. Why wouldn't they tell me at check in instead of STEALING my money without telling me. The puppy didn't do anything and wasn't there the entire time. My friend visited with the dog while I stayed. It's so upsetting and because I didn't have the dog so her rude attitude about me reading the website was so unacceptable. Not that y'all care but the no questions asked and just TAKE a persons money is stealing. I will tell everyone I know about the incident and I will never stay there again. I don't care about the property being nice, that was completely dismissive and out of line. I should have been asked or told before you took my money to ensure I was aware about a charge. I had no knowledge about a fee.
Stayed 4 nights in Oct 2023
Response from GM on 25 Oct 2023
Tanna, thank you for evaluating your stay. We hope you will accept our apologies for the manner in which our team assessed the pet fee on your recent reservation. Please know that we take your comments to heart and genuinely regret the negative impact caused by this unfortunate misunderstanding. While we understand your sentiment, we hope we might have another opportunity to regain your trust on a future visit.Tara AlvarezGeneral Manager

10/10 Excellent

Jason

Stayed 1 night in Oct 2023
Response from GM on 8 Nov 2023
Dear Jason, We are thrilled you had an excellent stay at the Home2 Suites by Hilton Beaumont, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Tara AlvarezGeneral Manager

8/10 Good

carolina, Green Valley

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for one night. It was a very nice room. Pull out was not comfortable but king bed was nice. Could have had more pillows. Check in was fast and easy. Restaurants close by within walking distance.
Stayed 1 night in Oct 2023
Response from GM on 16 Oct 2023
Carolina, thank you for choosing our hotel for your recent visit to the Beaumont area. We are glad you enjoyed your overall experience, but we want to apologize for not any discomfort you experienced with the pull-out mattress in your guest room. We appreciate you taking the time to write about your stay, and we hope to accommodate you again in the future.Tara AlvarezGeneral Manager

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from GM on 10 Oct 2023
David, on behalf of all of us at Home2 Suites by Hilton Beaumont, thank you for the excellent rating! We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest, and we appreciate you recognizing our efforts. It was a pleasure hosting your visit to Beaumont, and we hope we will continue to be your hotel of choice whenever you return to the area.Tara AlvarezGeneral Manager

10/10 Excellent

Kevin

Stayed 1 night in Sep 2023
Response from Manager on 21 Oct 2023
Dear Kevin,Thank you for choosing Home2 Suites by Hilton Beaumont. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Tara AlvarezGeneral Manager

10/10 Excellent

waldemar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from GM on 24 Sept 2023
Waldemar, on behalf of all of us at Home2 Suites by Hilton Beaumont, thank you for the excellent rating! We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest, and we appreciate you recognizing our efforts. It was a pleasure hosting your visit to Beaumont, and we hope we will continue to be your hotel of choice whenever you return to the area.Tara AlvarezGeneral Manager

10/10 Excellent

Lola M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from GM on 21 Sept 2023
Lola, thank you for the excellent rating; we are delighted that we exceeded your expectations! It is always a pleasure to know when our guests enjoy their stay to the fullest. All of us at Home2 Suites by Hilton Beaumont look forward to your return.Tara AlvarezGeneral Manager

10/10 Excellent

Lillie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from GM on 18 Sept 2023
Lillie, on behalf of all of us at Home2 Suites by Hilton Beaumont, thank you for the excellent rating! We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest, and we appreciate you recognizing our efforts. It was a pleasure hosting your visit to Beaumont, and we hope we will continue to be your hotel of choice whenever you return to the area.Tara AlvarezGeneral Manager

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Manager on 16 Sept 2023
Dear Karen,We are thrilled you had an excellent stay at Home2 Suites by Hilton Beaumont, and we are grateful for the fantastic rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. It was our pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area. Tara AlvarezGeneral Manager

10/10 Excellent

Fallon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from General Manager on 13 Sept 2023
Dear Fallon,Thank you for choosing Home2 Suites by Hilton Beaumont. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests, and we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Tara Alvarez,General Manager