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Reviews of Conrad Beijing

5 out of 5
Conrad Beijing
29 North Dongsanhuan Road, Chaoyang District, Beijing, Beijing

Reviews

9.4

Exceptional

Rating 10 - Excellent. 157 out of 224 reviews" "
Rating 8 - Good. 54 out of 224 reviews" "
Rating 6 - Okay. 8 out of 224 reviews" "
Rating 4 - Poor. 2 out of 224 reviews" "
Rating 2 - Terrible. 3 out of 224 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ivonne

Stayed 3 nights in Apr 2024

10/10 Excellent

Jiabao

Liked: Cleanliness, staff & service, property conditions & facilities
Super nice staff and room layout/ facilities
Stayed 5 nights in Feb 2024
Response from Sidney Hardy on 26 Apr 2024
Dear Valued Guest, Thank you for choosing Conrad Beijing for your recent trip and making comments for us. We are delighted to learn that our facilities and service have made your stay pleasant. We will continue to improve and look forward to welcoming you back soon. Best regards, Sidney Hardy, General Manager

10/10 Excellent

bojue

Stayed 2 nights in Sep 2023

8/10 Good

Kong Peng

Stayed 3 nights in Aug 2023

8/10 Good

Jorge, Miami

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property looks old but it is not. Rooms are pretty good, beds, pillows are pleasant. Lounge are expected much more. Place looks good but hours to enjoy are extremely ridiculous 5-7:30 pm. Normally a 5 star hotel provides a service up to 9-10 pm with food and beverages. Disappointing.
Stayed 3 nights in Apr 2023

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

2/10 Terrible

SEN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in Apr 2021

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staycation
Conrad is a great hotel. The service is wonderful, the room was very comfortable and clean. Also the bed was comfortable. The room was very quiet and dark in the morning from the black out blinds.
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Fantastic stay and nice service
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
loveit
Nice view and big room。loVE IT
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Very nice hotel ,good location ,and big space.Stay happy
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is a nice staff, good location, good for business stay
Stayed 1 night in Oct 2020

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Conrad is a wonderful hotel. It made our stay in Beijing very comfortable and I will stay here again when I return to Beijing.
Stayed 3 nights in Jan 2020

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
From start to finish we enjoyed our stay here. When checking in Lisa was attentive and polite and made our stay special. We would stay here again.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2020
Response from Harald Feurstein, General Manager on 13 Jan 2020
Dear Valued Guest, thank you for your stay with us. We are delighted to learn that you have enjoyed your stay. We look forward to welcoming you back soon. Best regards

6/10 Okay

SEULKI

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2019
Response from Harald Feurstein, General Manager on 7 Jan 2020
Dear Valued Guest, thank you for staying with us. We are sorry that we have not fully met your expectations. If there is any specific feedback you care to share, we would certainly love to hear, how we could have served you better. We will continue to improve and look forward to welcoming you back soon. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019
Response from Harald Feurstein on 30 Dec 2019
Dear Valued Guest, thank you very much for your stay with us. We are delighted to learn you have enjoyed your stay. We will continue to improve and look forward to welcoming you back soon. Best regards

10/10 Excellent

PIG COMMERCIALS LLC

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Harald Feurstein on 24 Dec 2019
Dear Valued Guest, thank you very much for your stay and making comments for us. We will continue to improve and look forward to welcoming you back soon. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in process was very smooth, and the staff were very kind and helpful! The location was perfect and facilities were super satisfying. I would definitely recommend this hotel to anyone traveling to Beijing!
Stayed 1 night in Nov 2019
Response from Harald on 5 Dec 2019
Dear Valued Guest, thank you very much for your stay and making comments for us. We are delighted to learn that you have enjoyed your stay. We look forward to welcoming you back soon. Best regards,

10/10 Excellent

Catherine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Harald on 8 Oct 2019
Dear valued guest, thank you for your stay at Conrad Beijing and making comments for us. We are delighted to learn that you have enjoyed your stay with us. We look forward to welcoming you back soon. Best regards, Harald Feurstein, General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will come back
Good location, comfy bed and good services!
Stayed 4 nights in Sep 2019
Response from Harald on 27 Sept 2019
Dear Valued Guest, thank you for your stay at Conrad Beijing and making comments for us. We are delighted you have enjoyed your stay with us. We will continue to improve and look forward to welcoming you back soon. Best regards, Harald Feurstein, General Manager

10/10 Excellent

Fangda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Harald on 23 Sept 2019
Dear Valued Guest, thank you for your stay at Conrad Beijing and making comments for us. We are delighted to learn that you have enjoyed your stay with us. We will continue to improve and look forward to welcoming you back soon. Best regards, Harald Feurstein

10/10 Excellent

Karen, Shanghai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check-in and check-out, great service, clean room!
Stayed 2 nights in Aug 2019
Response from Harald on 26 Aug 2019
Dear Valued Guest, thank you very much for your stay at Conrad Beijing and making comments for us. We are delighted to learn that you have enjoyed your stay with us. We look forward to welcoming you back soon. Best regards, Harald Feurstein, General Manager

10/10 Excellent

Boon yeow bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Harald Feurstein on 26 Jul 2019
Dear Valued Guest, thank you very much for your stay at Conrad Beijing and making comments for us. We are delighted to learn that you have enjoyed your stay with us. We will continue to improve and look forward to welcoming you back soon. Best regards, Harald Feurstein, General Manager

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay, service, conceirge and amenities. Also great dim sum on the first floor restaurant. Gym is well equipped and underground pool area is great. Rooms have high ceilings and are very spacious. 5 minute walk to Huajialou station (6 and 10 subway lines) and surrounding neighborhood full of great restaurants.
Stayed 5 nights in May 2019
Response from Harald on 28 May 2019
Dear Valued Guest, thank you very much for your stay at Conrad Beijing. We are delighted to learn that you have enjoyed your stay with us. We will continue to improve and look forward to welcoming you back soon. Best regards, Harald Feurstein, General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Wonderful building clean and great people. The best their staff very helpful.
Stayed 5 nights in Mar 2019
Response from Harald on 9 May 2019
Dear Valued Guest, thank you very much for your stay at Conrad Beijing and making comments for us. We are delighted to learn that you have enjoyed your stay with us. We will continue to improve and look forward to welcoming you back again. Sincerely, Harald Feurstein, General Manager

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
I had three days in Beijing and this hotel was perfect. Great location, spotlessly clean, excellent service, delicious breakfast, cool modern design, and a wonderful swimming pool. I arrived early from an international flight. Since my room was vacant they granted me access early without an additional fee which was quite classy. I highly recommend this property and would stay there again.
Stayed 3 nights in Apr 2019
Response from Harald on 24 Apr 2019
Dear Valued Guest, Warm greetings and thank you having chosen Conrad Beijing as the hotel of choice for your recent stay and for taking time to provide us with your valuable feedback. We are pleased to learn that you enjoyed your stay and that the location, the facilities and the service provided by our Team Members made your stay a memorable and enjoyable experience. It is such a pleasure to receive such positive feedback Once again thank you and we look forward to welcoming you back to Conrad Beijing soon. Kind regards, Harald Feurstein General Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location, very new hotel, good breakfast, overall good
Stayed 3 nights in Mar 2019
Response from Harald on 18 Apr 2019
Dear valued guest, thank you very much for your stay at Conrad Beijing and making comments for us. We are delighted to learn that you have enjoyed your stay with us. We will continue to improve and look forward to your next visit. Best regards, Harald Feurstein, General Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the view, free upgrade, and spacious rooms of the Conrad. It was a pleasant stay with them. The staff were friendly and all spoke English which was convenient.
Stayed 1 night in Feb 2019
Response from Harald on 14 Feb 2019
Dear Valued Guest, thank you very much for your stay at Conrad Beijing and making comments for us. We are delighted to learn that you have enjoyed your stay with us. We look forward to welcoming you back soon. Best regards, Harald Feurstein, General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Guest smoke on the non-smoking floor
Unfortunately, some guests smoke on the non-smoking floor. Three out of six days of our stay can smell cigarette smoke in our room and in the elevator lobby of our floor. But I appreciate your staff for providing the air purifier to us immediately.
Stayed 6 nights in Dec 2018
Response from Harald Feurstein on 2 Jan 2019
Dear Valued Guest, thank you for your stay at Conrad Beijing. More specifically on the smoking issue, please rest assured that we are indeed enforcing the no-smoking rule and we are taking this very seriously. Sadly, some of our guests do breach the rules, which generally results in a penalty charge for cleaning as we need to take the room out of order for thorough cleaning. We have been trying our best to provide the best possible stay experience for our valued guests. We look forward to welcoming you back again soon. Best regards, Harald Feurstein General Manager

10/10 Excellent

DJ, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Naria, Jack and Fanny and doormen were the best !! Exceeding customer expectations!
Stayed 2 nights in Dec 2018
Response from Harald Feurstein on 18 Dec 2018
Dear Valued Guest, thank you for your stay at Conrad Beijing. We are delighted to learn that you have enjoyed your stay and our Front Office team have delivered you satisfactory service. We hope to welcome you back soon. Best regards, Harald Feurstein General Manager

8/10 Good

Henry, Texas

Liked: Cleanliness, staff & service, room comfort
Beautifully designed hotel. The room layout and furniture was very carefully detailed. Breakfast room is impressive and the food presentation in a simulated library setting interesting. The outside facade is very interesting. Our only disappointment was the lack of a sauna and steam room in the hotel. The hotel said that new regulations prohibit having such services in a basement level. That would be strange, as many spas in the country are in basement levels. It seems it was planned that way. Sauna and steam room should be a standard offer in a hotel of this category.
Stayed 2 nights in Oct 2018
Response from Harald Feurstein on 29 Oct 2018
Dear Valued Guest, thank you for your stay at Conrad Beijing and we are delighted to learn that you have enjoyed your stay with us. We noted your added comments on the sauna and steam room, which we will continue to work on. Thanks again and look forward to welcoming you back. Best regards, Harald Feurstein General Manager

10/10 Excellent

joe, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
spacious & quiet room, friendly staff, close to everywhere.
Stayed 10 nights in Sep 2018
Response from Harald Feurstein on 12 Oct 2018
Dear Valued Guest, thank you very much for your stay at Conrad Beijing. We are delighted to learn that you enjoyed your stay with us. We will continue to improve and look forward to welcoming you back. Best regards, Harald Feurstein General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Harald Feurstein on 30 Jul 2018
Dear Valued Guest, Thank you very much for your recent stay at Conrad Beijing and you comments at Expedia. We are delighted to learn that you have enjoyed your stay with us. We will continue to improve to provide the best possible products and service to your valued guests like you. We look forward to welcoming you back to Conrad Beijing. Best regards, Harald Feurstein General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2018
Response from Harald Feurstein on 9 Jul 2018
Dear Valued Guest, Thank you very much for your stay with us and making comment. We will continue to improve and look forward to welcoming you back. Best regards, Harald Feurstein General Manager

8/10 Good

Pei Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2018
Response from Harald on 6 Jul 2018
Dear Valued Guest, Thank you for your stay at Conrad Beijing and making comment for us. We will continue to improve and look forward to welcoming you back to Conrad Beijing. Best regards, Harald Feurstein General Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable hotel, poor surrounding
Very comfortable stay. Nice big room. Lot of space. Room had slight smell and hotel immediately provided air purifier which works. Shower tap was loose and also technician came rapidly to rectify. Very clean. However, hotel do not seem to be near walking distance shopping area. Need to take a cab. Some nice restaurants about a 10min walk. Also a 15min walk to Chaoyang acrobat theatre.
Stayed 6 nights in May 2018
Response from Harald Feurstein on 5 Jun 2018
Dear Valued Guest, Thank you very much for your stay at Conrad Beijing and your comments on Expedia. We are delighted to learn that you have enjoyed your stay with us. You added comments have been shared with related departments. Please rest assured that we will continue to improve so as to provide the best possible quality of service. We look forward to welcoming you back to Conrad Beijing soon. Best regards, Harald Feurstein General Manager

8/10 Good

Qiyu

Liked: Cleanliness, staff & service
Just an ok hotel
Response from Harald Feurstein on 2 May 2018
Thank you for staying at Conrad Beijing. We look forward to welcoming you back soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Staff was excellent. Food was amazing. Would go back in a heart beat.
Stayed 4 nights in Mar 2018
Response from Harald Feurstein on 11 Apr 2018
Thank you for staying at Conrad Beijing. We look forward to welcoming you back soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Harald Feurstein on 11 Apr 2018
Thank you for staying at Conrad Beijing. We look forward to welcoming you back soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018
Response from Harald Feurstein on 5 Feb 2018
Thank you for staying at Conrad Beijing. We look forward to welcoming you back soon.

10/10 Excellent

Pui Yue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018
Response from Harald Feurstein on 5 Feb 2018
Dear Pui Yue, Thank you for staying at Conrad Beijing. We look forward to welcoming you back soon. With regards, Harald Feurstein

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018
Response from Ian Alexandre on 9 Jan 2018
Thank you for staying at Conrad Beijing! We look forward to welcoming you back soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, close to good places to shop/eat
Great service at the concierge. Good size rooms an excellent, contemporary layout.
Stayed 3 nights in Oct 2017
Response from Ian Alexandre on 6 Nov 2017
Dear guest, Thank you for staying at Conrad Beijing. Your comments on our Concierge Staff are mostly appreciated. We will share your encouraging comments to all our team members as motivation. We look forward to welcoming you back soon. Kind regards, Ian Alexandre General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great amenities and comfort, nothing outstanding
Great room and amenities, service was a bit cold and detached (they are always busy with many people and are visibly rushed).
Stayed 1 night in Oct 2017
Response from Ian Alexandre on 6 Nov 2017
Dear guest, Thank you for staying at Conrad Beijing. We appreciated your comments on the room facilities, while we noticed our service did not meet your expectation. Rest assured we will keep improving our service including training to provide outstanding service to all our guests. We look forward to welcoming you back soon. Kind regards, Ian Alexandre General Manager

10/10 Excellent

dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great great loving the room and location is great! I would definitely stay there again
Stayed 2 nights in Oct 2017
Response from Ian Alexandre on 2 Nov 2017
Dear dan， Thank you for staying at Conrad Beijing. We are glad to learn you liked our hotel's room and location. We look forward to welcoming you back soon. Kind regards, Ian Alexandre General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
It was a good stay overall however it was a Messy check in, didn't have the room I booked and the room smelled of cigarettes. Very comfy bed, amazing bathroom and minibar a bit too short of options.
Stayed 2 nights in Oct 2017
Response from Ian Alexandre on 2 Nov 2017
Dear Guest, Thank you for staying at Conrad Beijing. We appreciated your comments as all our guests rooms are designed as non-smoking rooms. Rest assured that we will work on the smells and improve. We look forward to welcoming you back soon. Kind regards, Ian Alexandre General Manager

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'm a fan!
I normally don't write reviews but this is an exception because Beijing Conrad is one of the nicest hotels I've stayed at in China. The room was impeccably comfortable, clean, quiet and just aesthetically pleasing. The attention to details, from the tea pots to bath salt to the design of the night lights made my stay extremely pleasant. I'm now in a hotel in Shanghai and really misses the Conrad.
Stayed 2 nights in Oct 2017
Response from Ian Alexandre on 2 Nov 2017
Dear Margaret, Thank you for staying at Conrad Beijing. Your encouraging comments on our hotel are most appreciated. We look forward to welcoming you back soon. Kind regards, Ian Alexandre General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Star services!!! Will recommend to all my friends
Stayed 5 nights in Jun 2017
Response from Ian Alexandre on 18 Jul 2017
Dear guest, Thank you for staying at Conrad Beijing and commenting us on Expedia. We are glad to hear that you enjoyed your stay with us and thanks for recommending us. We look forward to welcoming you back soon! With regards, Ian Alexandre General Manager