Beijing Holidays

Wonderful staff who were patient enough to handle a few of my special requests while staying. Excellent room and facilities after refurbishing.

Service of the concierge and bellhop has been really good.

The hotel is meticulously clean and has a easy access. It's right in front of Exit D of Xitucheng(西土城) Station on Line 10. The breakfast was good. One of the reviews says the English communication capability of the staff but they speak really good English. Only two problems: 1) The walls are extremely thin. I literally hear almost "everything" from other rooms. It seems like the movable walls between guest rooms are for the fire escape reason. The hotel should add the soundproofing on them. 2) Unlike other hotels, the housekeeping staff is male. I don't care where they are men or women. However, I was so shocked when I saw these guys (2 guys in a team) were smoking while cleaning the rooms! I never saw such an unprofessional scene. The whole hotel is NON SMOKING!! The hotel must do something about this!

Rooms are spacious. Every room gets an Air cleaner. Had a nice massage chair in the room. Price/value ratio is very high.

The staff was outstanding especially Johanna at the desk. She was so helpful, courteous, and friendly! The concierge which I believe was named Norbert was extremely helpful in many ways. Staying at many nice hotels internationally, we would rate this hotel as one of the best! Thanks so much for making our visit memorable.