Bel Marin Keyes Hotel with Pool

"The pool wasn’t open nor was the only restaurant. We didn’t have any room service like new towels however the front desk girls were very nice! "

"Good price and clean facility."

"I loved the location of the property and the beautiful views of the marina from our room. I do think it's time to upgrade the furniture in the rooms. They were pretty wore down. But the staff was great and i'd defintely come back."

"Adequate for overnight stay"

"Awesome stay. Tucked away from the city, but close enough to travel in for fu."

"The staff wasn’t able to find our reservation and had to wait for the manager to come which took forever. The picture of the room as advertised on their website has a balcony but it actually doesn’t. "

"I am very disappointed with my recent stay. We arrived to find our room was not ready at the promised time, which was already an inconvenience. Once we were finally able to check in, the condition of the room was unacceptable: the air conditioning was non-functional, the sliding door lock was misaligned and did not secure properly, and the bathroom was poorly cleaned with visible mold. To add to the frustration, the level of service was lacking; when we checked in, the front desk was actively handing out cookies to other guests but neglected to offer us the same, which felt dismissive after the delay we had already experienced. I expected a much higher standard of service and maintenance from a DoubleTree."

"Free parking is awesome. The location is excellent. The pool and hot tub are lovely. Front desk staff made the lobby feel like a cheap motel by watching videos without headphones."

"This is a beautiful hotel well located in downtown Napa! Unfortunately, the water pressure in our junior suite was extremely poor and no hot water."