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Heritage Awali Golf & Spa Resort – All Inclusive

5.0 star property
Luxury resort on the beach, with 3 outdoor pools

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Photo gallery for Heritage Awali Golf & Spa Resort – All Inclusive

Aerial view
5 restaurants, breakfast, lunch, dinner served; international cuisine
Fitness facility
2 bars/lounges, 2 poolside bars, beach bar
1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Located seaside, this all-inclusive resort combines luxury with recreation. Enjoy continental breakfast, sip drinks at poolside bars, and relax on the private beach. The spa offers massages and manicures/pedicures, while attentive staff consistently earn praise from guests.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • All-inclusive
  • Pool
  • On private beach
  • Breakfast included
  • Bar

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Room options

Check availability for these dates

Tonight

Sep 9 - Sep 10
Check availability for tonight Sep 9 - Sep 10

Tomorrow

Sep 10 - Sep 11
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Available filters for rooms
Showing 27 of 27 rooms

View all photos for Deluxe Garden View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Garden View

8.8 out of 10
Excellent
(5 reviews)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 560 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Senior Suite Seaview

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Senior Suite Seaview

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 1076 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Sea View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Sea View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 560 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Beach View (Kids Included)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room, Beach View (Kids Included)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, Beach View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room, Beach View

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 Double Bed

View all photos for Senior Suite, Sea View, Ground Floor

Beach/ocean view

Senior Suite, Sea View, Ground Floor

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 1076 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Sea View (Kids Included)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Sea View (Kids Included)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 560 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Beachfront (Ground Floor - Kids Included)

Beach/ocean view

Deluxe Room, Beachfront (Ground Floor - Kids Included)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 560 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Deluxe Room, Beachfront (Ground Floor)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Beachfront Ground Floor

Beach/ocean view

Deluxe Beachfront Ground Floor

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 560 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Beachfront

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Beachfront

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 560 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Heritage Villa Beachfront

Terrace/patio

Heritage Villa Beachfront

Highlights

Garden
Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 3337 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Twin Bed

View all photos for Deluxe Garden View (Kids Included)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Garden View (Kids Included)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Beachfront (Kids Included)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Beachfront (Kids Included)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 560 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Beach Front Deluxe (Ground Floor)

  • Sleeps 2

Deluxe Room with Sea View

  • Sleeps 2

Deluxe Room with Beach Front

  • Sleeps 2

View all photos for Deluxe Beachfront (Kids Included)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Beachfront (Kids Included)

  • Sleeps 2

View all photos for Senior Suite Sea View-Ground Floor

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Senior Suite Sea View-Ground Floor

  • Sleeps 2

Senior Suite with Sea View

  • Sleeps 2

Deluxe Room with Garden View

  • Sleeps 2

Deluxe Garden View (Kids Included)

  • Sleeps 2

Deluxe Sea View (Kids Included)

  • Sleeps 2

Deluxe Beach Front Ground Floor-Kids Included

  • Sleeps 2

Heritage Villa Beachfront

  • Sleeps 4

Deluxe Room With Beach View

  • Sleeps 2

Deluxe Room, Beach View (Kids Included)

  • Sleeps 2
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About the area

Located in Bel Ombre, Heritage Awali Golf & Spa Resort – All Inclusive is in a rural area and on a private beach. Heritage Golf Club and Paradis Golf Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit La Route du The and Bois Cheri Tea Factory. Discover the area's water adventures with scuba diving and snorkelling nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails.
Visit our Bel Ombre travel guideOpens in a new window
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Map
Coastal Road, Bel Ombre

What's nearby

  • Heritage Golf Club - 12 min walk - 1.0 km
  • Saint Felix Public Beach - 11 min drive - 6.1 km
  • Chamarel Falls - 22 min drive - 16.4 km
  • Seven Coloured Earths - 23 min drive - 17.5 km
  • Flic-en-Flac Beach - 52 min drive - 47.9 km

Getting around

  • Mahebourg (MRU-Sir Seewoosagur Ramgoolam Intl.) - 61 min drive

About this property

Heritage Awali Golf & Spa Resort – All Inclusive

Luxury all-inclusive resort by the sea
You can look forward to free continental breakfast, a golf course and 2 poolside bars at Heritage Awali Golf & Spa Resort – All Inclusive. With a private beach, beachfront dining and free beach cabanas, this resort is the perfect place to soak up some sun. Treat yourself to a body wrap, a body treatment or a detox wrap at the on-site spa. At the 5 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Fitness classes are offered at the gym; other things to do include kayaking, volleyball and boat tours. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as a beach bar and a terrace.
Other perks at this resort include:
  • 3 outdoor pools, along with sunloungers and pool umbrellas
  • Free valet parking
  • Bike hire, an outdoor tennis court and a round-trip airport shuttle (surcharge)
  • An electric car charging station, express check-out and babysitting (surcharge)
  • Guest reviews speak highly of the helpful staff
Room features
All 160 individually furnished rooms feature comforts, such as 24-hour room service and furnished balconies, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hairdryers
  • LCD TVs with premium channels
  • Wardrobes/cupboards, coffee/tea makers and ceiling fans

All-inclusive details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Motorised water sports
Sailing
Snorkelling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball
Access to 27-hole golf course
1 round of golf during stay for guests ages 18 years old and older
Golf green fees
Transport to golf course

Lessons/classes/games

Water fitness
Yoga

Entertainment

On-site entertainment and activities

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free valet parking on site

Food and drink

  • Free continental breakfast available daily 7 AM to 10:30 AM
  • 2 bars/lounges
  • 2 poolside bars
  • 5 restaurants
  • A beach bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • AMAFROOTY
  • INFINITY BLUE
  • LE CHATEAU DE BEL OMBRE
  • SAVANA
  • ZAFARANI

Things to do

  • 18-hole golf course
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Boat tours
  • Fishing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Gym
  • Hot tub
  • Kayaking
  • Library
  • Mini golf
  • Outdoor tennis court
  • Playground
  • Sailing
  • Sauna
  • Segway rentals/tours
  • Steam room
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (1,076 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • No lift
  • Tile flooring in room

More

  • 2 floors
  • 5 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2004
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 35 per person (one-way)
  • Airport shuttle fee per child: EUR 25 (one-way), (up to 11 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number C07063584

We should mention

This property does not have any lifts
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Heritage Awali Golf Resort Bel Ombre
Heritage Awali Golf Resort
Heritage Awali Golf Bel Ombre
Heritage Awali Golf
Heritage Golf Spa Mauritius
Heritage Awali Golf Hotel Bel Ombre
Heritage Awali Golf And Spa Resort
Heritage Hotel Bel Ombre
Heritage Resort Bel Ombre
Heritage Mauritius
Heritage Awali Golf & Spa Resort Mauritius/Bel Ombre
Heritage Awali Golf Resort All Inclusive Bel Ombre
Heritage Awali Golf All Inclusive Bel Ombre
Heritage Awali & – Inclusive
Heritage Awali Golf & Spa Resort – All Inclusive Resort
Heritage Awali Golf & Spa Resort – All Inclusive Bel Ombre

Frequently asked questions

Does Heritage Awali Golf & Spa Resort – All Inclusive have a pool?

Yes, this property has 3 outdoor pools.

Is Heritage Awali Golf & Spa Resort – All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Heritage Awali Golf & Spa Resort – All Inclusive?

Valet parking is free at this property.

What time is check-in at Heritage Awali Golf & Spa Resort – All Inclusive?

Check-in start time: 2:00 PM; check-in end time: 8:00 PM.

What time is check-out at Heritage Awali Golf & Spa Resort – All Inclusive?

Checkout is at noon.

Does Heritage Awali Golf & Spa Resort – All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 35 per person applies.

Are there all-inclusive benefits at Heritage Awali Golf & Spa Resort – All Inclusive?

Yes, the property is all-inclusive. Activities include windsurfing, snorkelling, kayaking and more.

Where is Heritage Awali Golf & Spa Resort – All Inclusive located?

Nestled on the beach, this Bel Ombre resort is within a 15-minute walk of Bel Ombre Beach and Heritage Golf Club. Black River Gorges National Park and Frederica Nature Reserve are also within 3 miles (5 km).

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Heritage Awali Golf & Spa Resort – All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 143 out of 208 reviews
Rating 8 - Good. 46 out of 208 reviews
Rating 6 - Okay. 12 out of 208 reviews
Rating 4 - Poor. 7 out of 208 reviews
Rating 2 - Terrible. 0 out of 208 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ian James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect family holiday, kids club was fantastic, golf at both courses is highly recommended, food was very nice at all restaurants.
Stayed 13 nights in Jul 2025

10/10 Excellent

Kathryn Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Heritage Awali - there was so much to do, the food is excellent, and the staff were wonderful. Can’t wait to return.
Stayed 12 nights in Jul 2025

10/10 Excellent

Robert

Liked: Staff & service, amenities, property conditions & facilities
Very good holiday for my family.
Stayed 9 nights in Apr 2025

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Unfortunately they changed the dinner menu from international buffet to a-la-carte. Also had a couple of issues with the room, but these were resolved quickly.
Stayed 10 nights in Mar 2025

10/10 Excellent

howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab place to stay

Gorgeous hotel with very friendly, helpful staff. Good food and excellent facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Dmitry

Liked: Staff & service, amenities, property conditions & facilities
We had a great time, the Hotel is very good and the service is amazing.
Stayed 11 nights in Aug 2022

10/10 Excellent

Alexandra Kirsty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely stunning hotel and wonderful stay. Staff were so friendly and couldn’t do enough to help you have the best holiday. The food was brilliant, the activities at kids club were fun and the views were just amazing. A truly wonderful hotel!
Stayed 12 nights in Jul 2024

10/10 Excellent

Sunil

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, good range of food options which includes being able to dine at the golf club, neighbouring hotels and beach club (car shuttle from reception included). Kids pool heated and we needed it for an October trip.
Stayed 9 nights in Oct 2024

8/10 Good

Cristina Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely - more options on restaurants would be great
Stayed 9 nights in May 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic location wonderful service and great facilities
Stayed 6 nights in Sep 2022

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Had an amazing time there. Food was really good and service was generally great too. Golf was top
Stayed 7 nights in Apr 2023

10/10 Excellent

Matteo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic location, exceptional staff, good food quality. Awalii is a true five-star resort, with an all-inclusive formula that allows for an exceptional vacation just steps from the beautiful beaches of Mauritius. We were surprised by the quality of all the services, the cleanliness of the rooms, and the extreme kindness and professionalism of the staff. We will definitely return to this resort
Stayed 13 nights in Jul 2024

8/10 Good

Irwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my wife and I’s third hotel during our two week stay in Mauritius. The property itself was very nice, but there was some construction going on which put a lot of mud on the walkways, especially with the rainy weather. We both thought the grounds were too dim in the guest areas. Some of the staff did not help us well when we had questions, but others were very nice and knowledgeable. A couple of our events (African dinner, helicopter tour) got rained out, which was disappointing. We did try pretty much all of the restaurants (except for the BOMA African dinner experience). They were all good. We also tried some of the available experiences around the property (archery, seashell museum, 4x4 jeep safari). Except for the weather, everything was good. Because the weather was wet, rainy, and windy, we weren’t able to swim in the pools or the beach. We did walk around the Telfair a couple of times, which is a really nice resort. All in all, the hotel is great, but the weather just didn’t cooperate with our stay, at least not until the day that we were leaving. Bummer! If we come back, we wouldn’t mind staying there again.
Stayed 4 nights in Jul 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I a very good hotel with excellent service. Superb for both adults and children alike. What a bonus that there is a tailor who can make you a fantastic suit.
Stayed 6 nights in Aug 2023

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the setting and service throughout. I would definitely say there’s opportunity to review the quality of some of the menu items. We were contemplating on staying an additional day, with the resort being so great!
Stayed 2 nights in Jun 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place, would visit again

Lovely place. We had an issue with the air conditioning and after a few complaints we escalated to the manager and he moved us to a new room. He was also very attentive from that point on. The service in the restaurants is friendly but a little chaotic at times - lots of staff running about but not getting a huge amount done. The resort is great though, food and drink exceptional.
Stayed 9 nights in Sep 2024

6/10 Okay

Radhika

Disliked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel unfortunately flies and insects in the room coupled with poor service left us feeling like it was overpriced. Really good dinner booking system though!
Stayed 6 nights in Jan 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was superb in amazing setting listened to a minor concern and rectified it immediately. Thoroughly recommend.
Stayed 6 nights in Feb 2023

10/10 Excellent

Deluchini

Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful very zen like and the staff were AMAZING. The food was average tasting but a lot of variety! The only downfall was we 2 cockroaches over 2 days.
Stayed 6 nights in Jun 2023

4/10 Poor

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Disappointing

Disappointing. Reception staff were most unhelpful. The buffet restaurant was at best chaotic. The Blu restaurant was very nice and the staff were lovely in there. The food was generally ok but not the best. Overall this didn’t feel like a good 5 star hotel.
Stayed 4 nights in Apr 2023

10/10 Excellent

Shasikant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the resort was wonderful. The facilities were excellent and all the staff very friendly, approachable and helpful. Sorted any issues that were raised. One staff member to mention in particular is Oliver who had our breakfast drinks ready at our usual table as soon as he saw us approching. Only one small criticism was the labelling of food. On one occasion what we thought was vegetarian was in fact not. But this was promptly corrected. Overall we had an excellent holiday.
Stayed 11 nights in Sep 2023

4/10 Poor

Charl

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Bad communication
Stayed 5 nights in Aug 2024

10/10 Excellent

Gülten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Hotel
Stayed 10 nights in Aug 2025

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons passé un excellent séjour à l’Heritage Awali. L’hôtel est magnifique et parfaitement intégré dans son environnement. La plage est superbe, avec son sable blanc et son eau turquoise idéale pour la baignade. Les chambres sont spacieuses et confortables. Le buffet est très correct et les restaurants à la carte valent le détour. Le personnel est d’une chaleur et d’une gentillesse remarquables, en particulier avec les enfants. Nous avons beaucoup apprécié les différentes piscines non chauffées (dont une pour adultes et une plutôt adaptée aux enfants chauff, le club enfants accessible même aux plus petits – où les animatrices sont adorables et très attentives –, ainsi que l’espace dédié aux enfants qui est bien pensé. Le massage offert a également été un vrai plus. Quelques petites remarques qui n’ont en rien gâché notre séjour mais qui pourraient rendre l’expérience encore meilleure : l’hôtel, en dehors du club enfants, n’est pas vraiment pensé pour les plus jeunes (pas de mini disco, d’aire de jeux extérieure ou de piscine spécifiquement conçue pour eux). Sa localisation le rend aussi un peu éloigné des points d’intérêt du nord et de l’est de l’île. Les chambres situées près de la piscine peuvent être un peu bruyantes le soir lors des animations. Au restaurant Infinity Blue, le service gagnerait à être un peu plus fluide et la quantité servie parfois plus généreuse. Enfin, au spa, les massages et soins du visage pourraient être réalisés avec davantage de délicatesse.
Stayed 7 nights in Aug 2025

10/10 Excellent

davina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Aug 2025