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“It was not very clean dust everywhere”

“Liked how the staff upgraded us and were responsive to our feedback. Liked the bed and linen, and how, mostly, the apartment was clean. Liked how Oulton Broad North railway station was walkable, and how room 11 has a parking space - if hard to find and quite tight. The place was good value. Not so good: There was a stained grey rug in the living area that needs replacing. We didn’t have a tea towel or oven gloves until we asked. There was no bath mat - and not enough hooks to hang towels on.”

“The staff was very friendly and very helpful, because we put "do not disturb" sign outside the door so they even left us a note saying they would help if we need anything, and I find it very caring and helpful, and the room was very clean and smell very fresh and nice, definitely recommend this hotel to my friends and family and me and my girlfriend I'll definitely come back!!”

“From the outside the property had old style appeal and parking which was a positive however when taken to our room this was at the back of the property and you had to pass washing hanging online, a laundry shed and general toot and tat. The entrance to the stairway to the room went past the back of the kitchen where the door was permanently open so you heard all the usual professional kitchen noises.. The stairway to the room smelt of cooking fat and there were dead flowers on the window with……

“A very classic English hotel with a new renovation. Excellent service. The breakfast is exceptionally good. The restaurant's view is stunning especially during summer sunset. ”

“Our whole experience was so good from firstly entering the hotel with a most warm welcome from a young lady staff member. Our room was spotlessly clean, all the staff were warm and friendly, dining was excellent, all our meals were fresh and well presented. All the staff worked hard and always offered their services if we required anything. Thank you very much to all the staff for a great stay with you.”

“The room didn't look very clean and was in need of a few things being fixed and could be redecorating”

“Very clean room staff were there when needed and always helpful breakfast was excellent very happy with everything thank you”

“Clean, service good, good place ”