Minibar, in-room safe, desk, free cots/infant beds

Reviews of Aparthotel BCL Levante Beach

2.5 out of 5
Aparthotel BCL Levante Beach
Avenida De Estocolmo,11, Benidorm

Reviews

9.0

Wonderful

Rating 10 - Excellent. 22 out of 30 reviews" "
Rating 8 - Good. 5 out of 30 reviews" "
Rating 6 - Okay. 1 out of 30 reviews" "
Rating 4 - Poor. 0 out of 30 reviews" "
Rating 2 - Terrible. 2 out of 30 reviews" "

8.8/10

Cleanliness

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Love this property! have been here 3 times and it is very consistent. Always very clean and tidy. apartments, pool and pool area spotlessly clean. Staff very polite, welcoming and helpful. Rooms spacious and well equipped (Fridge, microwave, washing up liquid, sponges and bin bags provided and a few small bottles of shower gel and bar of soap) my only negative is that they could do with a bit more wardrobe space, a hairdryer and a full length mirror. Otherwise can’t think of any negativity at all! lovely little place, Very good location for the beach, shops and nightlife. You are also able to use the hotel across the road which has a bigger pool and bar area. Hopefully returning next year!
Stayed 4 nights in Nov 2023
Response from Juan Martinez, Manager on 10 Nov 2023
Dear MichelleThank you for sharing your review with us, this help us identify the areas where we can improve our service.It was great having you and your party with us during your stay, and we hope to see you again in your next visit to BenidormHave a great day

10/10 Excellent

Sarah

Liked: Cleanliness, room comfort
Stayed 6 nights in Oct 2023
Response from Juan Martinez, Manager on 24 Oct 2023
Dear SarahThank you for sharing your review with us, this help us identify the areas where we can improve our service.We hope to see you again in your next visit to Benidormhave a good day

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Been here 3 times and can't complain, I will return.
Stayed 10 nights in Sep 2023
Response from Juan Martinez, Manager on 24 Sept 2023
Dear PatrickThank you for sharing your review with us, this help us identify the areas where we can improve our service.We are glad to know that you had a great time during your stay with us, and we look forward for your next visit.have a good day

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Great appartments ideal area for the strip and beach. Not for famillys as a little noisy on an everning
Stayed 4 nights in Sep 2023
Response from Juan Martinez, Manager on 17 Sept 2023
Hi!Thank you for sharing your review with us, this help us identify the areas where we can improve our service.We are glad to know that you had a great experience during your stay, and we hope to see you again in your next visit to Benidormhave a great day

10/10 Excellent

David

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2023
Response from Juan Martinez, Manager on 9 Sept 2023
Dear DavidThank you for sharing your review with us, this help us identify the areas where we can improve our service.We hope to see you again in your next visit to BenidormHave a great day

10/10 Excellent

malcolm

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly and helpful chilled out atmosphere short walk to beach aircon in all rooms walk from beach to hotel slight uphill was only micro annoyance but that is what it is worth every penny is our chosen go to hotel will be going back for sure
Stayed 7 nights in Jul 2023
Response from Juan Martinez, Manager on 9 Sept 2023
Dear MalcomThank you for sharing your review with us, this help us identify the areas where we can improve our service.it was great having you and your party with us during your stay, and we hope to see you again in your next visit to Benidorm.Have a great day

8/10 Good

Bruce

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Cleaning was very poor. Quick mop of only part of the floor, broken glass under the beds, hairs on the floor and bathroom surfaces. Although modern apartments, they are not maintained well at all. Stains on the walls, toilet seat and bedding. Wardrobe door didn't open and close smoothly, damaged furniture.
Stayed 6 nights in Aug 2023
Response from Juan Martinez, Manager on 2 Sept 2023
Hi!Thank you for sharing your review with us, this help us identify the areas where we can improve our service.Have a good day

10/10 Excellent

Leslie

Stayed 7 nights in Jul 2023
Response from Juan Martinez, Manager on 11 Aug 2023
Dear LeslieThank you for sharing your review with us, this help us identify the areas where we can improve our service.We hope to see you again in your next visit to BenidormHave a great day

10/10 Excellent

gail

Travelled with family
Liked: Amenities
This is our 2nd stay at these apartments and once again cannot fault them the staff on reception especially Andrea were very friendly and nothing was too much trouble the whole complex is nice and clean could get a sunbed whatever time you wanted one there’s a good selection of drinks at the bar and there was no trouble or rowdiness at all brilliant stay and we’ll be back would definitely recommend 😊👍
Stayed 7 nights in Jul 2023
Response from Juan Martinez, Manager on 8 Aug 2023
HiThank you for sharing your review with us, this help us identify the areas where we can improve our service.it was so great having you and your party staying with us during your holidays, and we look forward for your next visit to BenidormHave a great weekJuan MartinezManager

6/10 Okay

Sam

Travelled with group
Liked: Room comfort
Room never got cleaned the whole stay
The overall say was ok just didn’t have our room cleaned or any fresh towels for 4 days when asked they explained to us the don’t clean the room for people staying less then 4 days
Stayed 3 nights in May 2023
Response from Juan Martinez, Manager on 8 Jun 2023
Dear Samthank you for sharing your review with us, these allow us identify the areas were we can improve our serviceHave a good day

10/10 Excellent

ANTHONY

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, good price and decent apartment
Stayed 3 nights in May 2023
Response from Juan Martinez, Manager on 29 May 2023
Dear AntonyThank you for sharing your review with us,it was great having you during your stayWe look forward for your next visitHave a great day

10/10 Excellent

Trevor

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Recently refurbished, the rooms were lovely and fresh with new comfy mattresses.
Stayed 4 nights in May 2023
Response from Juan Martinez, Manager on 25 May 2023
Dear TrevorThank you for sharing your review with us.It was great having you during your stayWe look forward for your next visitHave a Great Day

2/10 Terrible

Geoffrey

Travelled with family, Travelled with group
Disliked: Cleanliness
Holiday was ruined
Slipped over on the ramped step at 10am on saturday 19th November because someone had been sick and it was never cleared up the hotel was no t interested in the slightest and would not even give my son ice they never even sent a cleaner out
Stayed 4 nights in Nov 2022
Response from Alessandro Perissinotto (Manager) on 24 Nov 2022
Dear Geoffrey,,first of all, thank you very much for choosing BCL Levante Beach Aparthotel and for taking the time to share your experience. Secondly, i would like to apologize for the accident suffered by your son. I hope you want to consider it an accident and give us another chance in the future. Dear Geoffrey, thank you very much indeed, we hope welcoming you again on your next visit to Benidorm. Best regards,

10/10 Excellent

Leigh

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2022
Response from Alessandro Perissinotto (Manager) on 24 Nov 2022
Dear Leigh,thank you very much for choosing BCL Levante Beach Aparhotel for your holiday break. We are very happy to see that you had a wonderful stay and hope to welcoming you again very soon. Thank you very much indeed, and best regards,

10/10 Excellent

anthony

Travelled with group
Liked: Cleanliness, room comfort
Great location
Great location for us, lovely clean room,comfortable beds,
Stayed 5 nights in Nov 2022
Response from Alessandro Perissinotto (Manager) on 17 Nov 2022
Dear Anthony,thank you very much for staying at BCL Levante Beach Aparthotel and for taking the time to share your feedback. We are very happy to read that you found our apartments lovely and clean as well as in a great location. Anthony, thank you very much indeed and see you soon. Best regards,

10/10 Excellent

craig

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Love apartment nice and spacious Reception staff are lovely
Response from Alessandro Perissinotto (Manager) on 3 Nov 2022
Dear Craig,thank you very much for staying at BCL Levante Beach Aparthotel and for taking the time to write your review. It is a pleasure to read that you liked our apartments and reception staff. Thank you once again, we hope welcoming you back very soon. Best regards,

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, nice hotel , great value for money
Stayed 3 nights in Jun 2022
Response from Alessandro Perissinotto (Manager) on 5 Jul 2022
Dear Stephen, thank you so much for taking the time to review us. We are glad to read you found a friendly staff, nice hotel and a great value for money. We hope welcoming you again very soon. Once again, thank you. Best Regards,

8/10 Good

Adam

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel, nice pool, friendly staff, great location, no complaints.
Stayed 2 nights in Jun 2022
Response from Alessandro Perissinotto (Manager) on 23 Jun 2022
Dear Adam, thank you very much for taking the time to write your review regarding your experience at BCL Levante Beach Aparthotel. We are very happy to read that you think we are a great hotel with a nice pool, friendly staff and great location as well. We really hope to see you very soon. Thank you again and best regards.

10/10 Excellent

Jon

Stayed 4 nights in May 2022
Response from Alessandro Perissinotto (Manager) on 11 Jun 2022
Dear Jon, thank you very much for rating us here at hotels.com. We hope to welcoming you again at BCL Levante Beach Aparthotel. Thank you again and see you soon

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, room comfort
Magic.
Absolutely fabulous apartment for a great location, great quality at a good price. Excellent bed, perfect balcony. All good.
Stayed 9 nights in May 2022
Response from Alessandro Perissinotto (Manager) on 21 May 2022
Dear James, first of all i want to thank you for taking the time to write a review regarding your experience at BCL Levante Beach. We are very happy to see you found great location, quality at a reasonable price, excellent bed and balcony. Your top rating is our best prize, and it enable us to keep working and improving our service level and customer satisfatcion. Thank you again James, i hope welcoming you again very soon. Best Regards

8/10 Good

Mandy

Travelled with group
Liked: Cleanliness, property conditions & facilities
Lovely rooms great location only negative is it could do with more mirrors apartment for 5 trying to get ready with just a bathroom mirror wasn’t ideal ! But overall would stay again
Stayed 4 nights in Apr 2022
Response from Gloria Ubago on 13 May 2022
Dear Mandy, Thank you for taking a few minutes to review your experience at BCL Levante Beach. We are glad to hear that you found our apartments lovely. We are glad to read that you had a nice holiday. Our aim is to provide comfortable and clean apartments and a great customer service, we are happy to know that in this occasion we achieved it. Thank you for your comments about our location. In reference to your suggestion about the mirror, we will include your words in our improvement plans, with the aim of making your next holiday and that of other guests even better. We are delighted to hear that you would stay with us again. We look forward to seeing you again very soon. Best regards. Gloria Ubago, Assistant Manager

10/10 Excellent

BEGOÑA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Una maravilla, muy limpio, muy cómodo, amplio, las chicas de recepción un encanto, todo de 10
Stayed 2 nights in Mar 2024
Response from Juan Martinez, Dirección on 9 Mar 2024
Estimada BegoñaGracias por compartir su comentario con nosotros, esto nos ayuda a identificar las áreas en las que podemos mejorar nuestro servicio.Esperamos volver a verla en su siguiente visita a BenidormQue tenga un buen día

10/10 Excellent

Nuria

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Me encanro la estancia del apartahotel la personas de recepcion y wn general todo muy limpio .volvere
Stayed 1 night in Mar 2024
Response from Juan Martinez, Dirección on 9 Mar 2024
Estimada NuriaGracias por compartir su comentario con nosotros, esto nos ayuda a identificar las áreas en las que podemos mejorar nuestro servicio.Esperamos volver a verla en su siguiente visita a BenidormQue tenga un buen día

10/10 Excellent

Daumer

Liked: Cleanliness, room comfort
1A
Ein tolles saubere Aparthotel. Alle sehr nett und hilfsbereit. Meine frau und ich empfehlen dieses Hotel ohne zu zögern. Preis Leistung hervorragend.
Stayed 8 nights in Sep 2021
Response from Gloria Ubago on 10 Jan 2022
Lieber Daumer, Vielen Dank, dass Sie Ihre Erfahrungen im Levante Club Aparthotel mit anderen Reisenden teilen. Wir freuen uns, dass sowohl die Dienstleistungen als auch die Einrichtungen Ihre Erwartungen erfüllt haben. Wir freuen uns, dass Sie uns für einen weiteren Urlaub wieder wählen würden und dass Sie uns als Ihre Wahl in Benidorm empfehlen würden. Wir hoffen, dass wir Sie bald wiedersehen. Mit freundlichen Grüßen Gloria Ubago Unterdirektion.

10/10 Excellent

Beatrice Andreea

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2021
Response from Gloria Ubago on 16 Jan 2022
Estimada Beatrice, En primer lugar agradecerle por compartir con el resto de viajeros su experiencia en BCL Levante Beach y su elevada puntuación otorgada 10/10. Nos complace mucho que haya tenido una estancia impecable. Sin duda, trabajamos para que los clientes tengan una experiencia inolvidable, nos alegra leer que en su caso cumplimos con sus expectativas. Todo el equipo humano les desea todo lo mejor. Nos vemos pronto! Reciban un cordial saludo Gloria Ubago Subdirección

2/10 Terrible

Roxana

Disliked: Cleanliness, amenities, property conditions & facilities
Me han cobrado la estancia cuando no he ido porque la reserva estaba cancelada
Stayed 2 nights in Aug 2021
Response from Gloria Ubago on 10 Jan 2022
Estimada Roxana, En primer lugar agradecerle por compartir con el resto de viajeros su experiencia en BCL Levante Beach. Referente a sus palabras sobre el cargo de su reserva, informarle que no estaba cancelada, procedimos por tanto, a la facturación de una noche por gastos de no presentación. Lamentamos las molestias que esto le haya podido causar. Esperamos vuelva a reservar con nosotros para disfrutar de unas merecidas vacaciones. Reciba un cordial saludo Gloria Ubago Subdirección

8/10 Good

Raul

Travelled with group
Liked: Room comfort
Stayed 2 nights in Jul 2021
Response from Gloria Ubago on 16 Jan 2022
Estimado Raúl, Agradecerle por compartir con el resto de viajeros su experiencia en BCL Levante Beach y la confianza depositada en el grupo BCL para elegirnos como alojamiento. Nuestro objetivo siempre es que nuestros huéspedes puedan sentirse como en casa disfrutando de nuestras instalaciones y servicios. Nuestro personal estará siempre a su disposición para ser partícipe en que su estancia sea lo más agradable posible. Será un placer volver a recibirle de nuevo. Reciba un cordial saludo Gloria Ubago Subdirección

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Fin de semana con amigos
Aparthotel muy recomendable. Recientemente reformado. Personal super amable. Piscina tranquila. Todo limpio. Buena zona.
Stayed 1 night in Jul 2021
Response from Gloria Ubago on 10 Jan 2022
Estimado huésped, Gracias por dedicar unos minutos a escribir una valoración sobre su experiencia en BCL Levante Club. Nos encanta saber que tanto la ubicación e instalaciones como el trato recibido por nuestro equipo ha estado a la altura de sus expectativas. Agradecemos sus amables palabras sobre el diseño tras la reforma integral de los apartamentos así como el nivel de limpieza. Esperamos volver a verle de nuevo muy pronto. Reciba un cordial saludo. Gloria Ubago, Subdirección.