Berkeley Hall hotels in Bluffton

"What used to feel like a relaxing, family-friendly destination now feels more like a crowded convention center. From the moment we arrived, it felt like guests were more of a nuisance than welcomed visitors. The atmosphere was chaotic, staff seemed overwhelmed, and there was very little of the warm, accommodating experience we remembered from previous stays. One of the biggest frustrations was parking. Even valet parking — which we paid extra for expecting convenience — became a constant fight. It felt like regular guests were completely overlooked in favor of the large convention groups and bigger companies coming in. Multiple times we struggled just to access parking while conference attendees seemed to take priority for everything. What made the experience even more frustrating was the constant introduction of random “new rules” throughout our stay. Policies seemed to change daily with little communication or consistency, making it difficult to relax or enjoy ourselves. It honestly felt like we were walking on eggshells the entire time, worried we were unknowingly breaking some new restriction. The saddest part was that our kids genuinely felt unwelcome there. What used to feel like a place families could comfortably enjoy together now felt cold and inconvenient toward children and family guests. Instead of feeling relaxed and excited, our family constantly felt like we were in the way. For the price and reputation, the experience was incredibly disappointing. "

"Well kept motel. Staff very friendly and helpful. Breakfast was great. Rooms were clean."

"I absolutely love this place. I am a returning vacationer, having stayed here two different visits. The staff is great and helpful. The room and other spaces are clean, spacious, and peaceful. I cannot wait to come back!"

"Only there for one night, hotel is clean and you can tell rooms have been updated recently. great location close to beach. "

"Clean room. Staff was polite and friendly."

"Room was large and clean. Good shower. Excellent pool area"

"The rooms were clean and the staff were very helpful. The location of this hotel is good as well."

"The location was reasonably convenient. The staff was awesome. Was not very impressed with the five dollar drink discount. I think it should’ve been one free beer of wine at least."

"Beautiful location on the river with really comfortable rooms and within walking distance of anything you might need. My husband and I particularly enjoyed the daily happy hour where Brad provided excellent service and we met other folks staying at the inn."