I appreciated the high ceilings in the studio, tall bank of windows that fully opened to the street below, small table and chairs, comfortable bed, clean kitchenette with small fridge and plates and cups for two. The shower had hot water and good pressure. Soap dispense on wall, but no shampoo or conditioner or moisturizer one would normally find at a hotel in the States. Clean towels were not provided even when housekeeping was requested. They were given on request but dirty towels were not taken away. One morning there was load door slamming caused by staff (had to go ask them to stop slamming the door). Expedia assured that, due to strike at the Berlin Airport and delayed flight, the hotel would reimburse the first night. They did not and the manager was not nice about it. Shrugged me off and told me to contact the airline instead. No apology, told me I could have taken the train instead (from the US). No breakfast is provided despite indications online that it would be. Location was convenient to tram on the East side. Heads up, graffiti is all over entrance and you have to go down dark side alley to use key to get into At nights. Inside hall light did not come on consistently so felt unsafe at times. The lobby is lovely—the main reason I chose—and there are nice cafes nearby, but note most only accept cash. Location worked well my visit. The lobby is lovely. Will probably not return here next time due to refusal to reimburse first night as they had agreed.