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Reviews of Bicester Hotel Golf and Spa

4 out of 5
Bicester Hotel Golf and Spa
Chesterton, Bicester, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 239 out of 496 reviews" "
Rating 8 - Good. 174 out of 496 reviews" "
Rating 6 - Okay. 49 out of 496 reviews" "
Rating 4 - Poor. 19 out of 496 reviews" "
Rating 2 - Terrible. 15 out of 496 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Glen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The single use slippers offered by the hotel d not fall in line with current sustainability needs. Please get rid of them
Stayed 1 night in May 2024

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular facility, small dinner large breakfast selection
Stayed 2 nights in Apr 2024

8/10 Good

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gym and spa were very good. Fairly clean and very friendly staff. Main complaint is the bed was very soft and uncomfortable.
Stayed 1 night in Mar 2024

2/10 Terrible

Denise

Travelled with group
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel workers really friendly rooms are very nice would deffo go back
Stayed 1 night in Feb 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and Spa Relaxing
Stayed 1 night in Feb 2024

10/10 Excellent

Leanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Jan 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Simon

Stayed 1 night in Jan 2024

6/10 Okay

Deborah

Travelled with group
Liked: Cleanliness, staff & service
Lovely area, hotel looks lovely, but our bathroom flooded when using the shower. Breakfast was limited as the coffee and milk ran out and wasn’t replaced due a while. The eggs and beans ran out. The restaurant had tv on during our meal.
Stayed 1 night in Jan 2024

6/10 Okay

Jeremy

Stayed 1 night in Dec 2023

6/10 Okay

FLORY

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed made noise
Stayed 1 night in Dec 2023

8/10 Good

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Oluwatosin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Okay but overpriced
Nice, peaceful estate grounds however the rooms need an upgrade. It was distinctly average and bathroom needed some work considering how much it cost to stay there. Lovely, helpful staff and spa was nice too.
Stayed 2 nights in Dec 2023

10/10 Excellent

Gareth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Lisa

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Felicia

Stayed 1 night in Oct 2023

8/10 Good

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

Fiona

Travelled with family
Liked: Cleanliness
Understaffed. Tired hotel
Arrived late (8:45pm) to find the hotel had ignored my booking which clearly stated twin beds . We’d had a long journey only to find the restaurant was full and we couldn’t even order food in the bar ! They should contact guests re the need to book. Very disappointing. The hotel is bleak and needs updating . Quite depressing. Premier Inns are better . Thank fully the bed was comfortable and the gardens beautifully done . I wouldn’t stay again .
Stayed 1 night in Oct 2023

10/10 Excellent

Rhia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Lovely food, nice and clean. Lots of amenities. Would highly recommend.

6/10 Okay

Guru

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Tired and dated Hotel. Definitely for a 4-star!
This hotel is definetley NOT a 4-star. I would say it is 3-star at the most. Rooms are very dated. Felt like I was stepping back in time to the 80's... worn out tired looking carpets. Room lacking the amenities expected from any modern or 4-start hotel. Poor cleanliness. Spa facilities, okay. Again, lacked cleanliness. Swimming pool was fairly dirty. Bar service at the hotel literally non-existent. Don't expect to be served quickly or with a smile. You are better off visiting some of the quaint smart gastro-pubs nearby. The only positive I can say about this hotel is the restaurant. Food was great courtesy of a very good chef.
Stayed 2 nights in Oct 2023

10/10 Excellent

P

Stayed 1 night in Sep 2023

10/10 Excellent

james

Stayed 1 night in Sep 2023

10/10 Excellent

sally

Stayed 1 night in Aug 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blenheim Visit
Stayed 3 nights in Sep 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A1
We had no trouble in locating the Hotel. We found all the staff helpful, professional, polite and friendly. We were very pleased to be offered an upgrade on our room which we found very comfortable and clean throughout our stay. The food was very good from the breakfast to the evening dinner. The Hotel and grounds were very well maintained. Overall our stay was wonderful and will look forward to returning.
Stayed 4 nights in Sep 2023

4/10 Poor

michael

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel worth the stay
Stayed 1 night in Jul 2023

8/10 Good

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very relaxing pleasant overnight stay.
This place is a hidden gem. The gym overlooks the golf course, the pool and spa facilities were wonderful. We ate in the restaurant in the evening and the food was well presented and delicious. It was surprising that the restaurant wasn't busy as we thought the service and food was great and it definitely met our standards regarding quality, presentation and tasty.
Stayed 1 night in Jul 2023

8/10 Good

Yvonne

Stayed 1 night in Jul 2023

10/10 Excellent

Terence

Stayed 2 nights in Jul 2023

6/10 Okay

Joanne

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Ming-chia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent stay
The room and facilities are great and the staff are all very friendly.
Stayed 1 night in Jul 2023

10/10 Excellent

Grant

Stayed 1 night in Jul 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Butterfly and spa break
Stayed 3 nights in Jun 2023

10/10 Excellent

Nicholas

Stayed 1 night in Jun 2023

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Nicola

Stayed 1 night in Jun 2023

8/10 Good

KATE

Stayed 1 night in Jun 2023

10/10 Excellent

Michael, Omaha

Stayed 2 nights in Jun 2023

2/10 Terrible

craig

Stayed 1 night in May 2023

4/10 Poor

Steven

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Sadly poor
Day 1 had a good delivery driver hammering on the door by my room at 6.30am Day 2 had a linen delivery at 6.15am outside my room. Spoke politely with house keeping and discovered that waking guest at 6.15am is acceptable. It’s clearly not…..
Stayed 2 nights in May 2023

10/10 Excellent

Glenn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice overnight stay. Really friendly staff and large rooms.
Stayed 1 night in May 2023

10/10 Excellent

Clive

Stayed 1 night in May 2023

10/10 Excellent

Adele

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spa
Great hotel if you want a quiet spa break
Stayed 2 nights in May 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant stay
A brilliant hotel with excellent facilities. Lovely room and a delicious breakfast. The location is also brilliant for Bicester village!
Stayed 1 night in May 2023

10/10 Excellent

Rachael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spa and breakfast. Clean bathroom
Stayed 1 night in Apr 2023

4/10 Poor

Amanda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor Quality Stay
I contacted he hotel prior to arriving and within the cancellation period to say that the room price had dropped significantly. They agreed to sort this for me on arrival; which they then refused to do when we arrived. Despite booking a superior room, it was dated. Furniture scrapped, a dirty bathroom door handle, lights not working. The standard lamp bulb held in place with masking tape! The meal was lovely but initially the staff forgot about us and we had to wait over 20 minutes to be served on a relatively quiet evening, and only after I asked that they take our order. To be fair, thereafter the dining room staff were very attentive and helpful feted free drinks by way of an apology. Breakfast was, at best mediocre. I had been very much looking forward to staying at the hotel, having had a significantly better experience previously. However, I won’t return.
Stayed 1 night in Apr 2023