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Response from Dean K. - General Manager on 29 Apr 2024
This is the first that we heard of your complaint. You stayed with us last Friday, the room has been rented both nights after that with no issues. We also had our exterminator stop today. They found no evidence of bed bugs. I will send you a copy of the report.
The receptionist was excellent. I got a quiet room; very clean, nice fluffy towels & a great suggestion for a place to eat a burger. Good breakfast. Close to the interstate. If I get to Bismarck again, I will definitely stop there.
Little older facility, but clean. Breakfast was typical of continental style, nothing special. Coffee with various strength is available in breakfast room all day/night. Bed is average. Price is ok. Constant fan is nice.
I really enjoyed my trip will definitely finish my work contract out staying there. Staff is very friendly and helpful. You feel safe having to go in and out while it’s dark outside. Rooms are very clean and comfortable also.
Staff was great to work with. Room was updated and clean. Overall a good experience and reasonable prices for a last minute work trip, where they accommodated an unexpected extra night due to weather!
We just needed a quick stop between Billings and Fargo for one night. The front desk staff was very polite and made the check-in process easy. Our room was clean and comfortable with a fridge, microwave, TV with cable, and a coffee maker.