4/10 Poor
Erin H.
14 May 2025
Liked: Communication, location
Disliked: Cleanliness
Didn't meet expectations
The property wasn't super clean, with a smell of cigarette smoke in the kitchen area. The bin didn't have a lid, so it didn't take long for the smell to spread and make the whole space smell really unpleasant. On arrival, with several big and heavy bags, we found that the lift was not working, and hadn't been for almost a year. Whilst the host may not have any power over the lift situation, they absolutely should have let us know in advance. The heater let out an annoying beep every few minutes which we couldn't seem to switch off so we just switched the heater off in the end! Also, the kitchen wasn't really sufficiently stocked - specifically, there were no knives so I couldn't prepare any vegetables to make dinners. The reason I booked this rather than a hotel was to be able to make food, but I couldn't do that.The room was nice and quiet and convenient access to the city centre with lots of shops including Morrisons next door, lots of places to eat and opposite the cathedral.
Erin H.
Stayed 5 nights in Apr 2025