「The location of this hotel is absolutely amazing. The Crosby beach is only a 10 minute walk and the main street of Waterloo is just 5 minutes away with bars and restaurants a plenty. The Royal Hotel is a lovely place to stay with a restaurant on site. The staff are excellent and very helpful. The rooms are clean and have enough space. You have tea and coffee making facilities in the room and a fan to cool you down on hot days as there is no aircon. Rooms are set on 2 floors but there is no lift...
「Was clean, shower was by far best i have used in any hotel, kitchen was well equipped bed was ok but could of been better .nicely layed out good location easy parking outside .」
「I show him the ID student and not accepted and i booked other hotel. Also dose not refund any money for staying. They sell my room to Other customer.」
「Property was very clean and all communication handled over WhatsApp. We were moved to a different building the day our booking was meant to start due to maintenance issues. This was all handled via WhatsApp. Reception in different building, 10min walk away.
There were lots of stairs and convoluted hallways - this was difficult for my elderly mother. Sofa bed is actually just a hard sofa that folds at a 90 degree angle. I’d only put a child or person weighing less than 40kgs in it. Other beds...
「Great apartment in the middle of the city. It had everything i needed, comfy beds and full Kitchen, smart tv etc. I have stayed in 3 different apartment woth this company and will be coming back」
「The trip was cancelled due to water damage. (Allegedly)
We never received notification of the cancellation until we landed and called for the address. Terrible experience.」
