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Reviews of Boca Grande Hotel

2.5 out of 5
Boca Grande Hotel
5800 Gasparilla Road, Gasparilla Island, Boca Grande, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 246 out of 468 reviews" "
Rating 8 - Good. 141 out of 468 reviews" "
Rating 6 - Okay. 47 out of 468 reviews" "
Rating 4 - Poor. 24 out of 468 reviews" "
Rating 2 - Terrible. 10 out of 468 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was excellent
Stayed 2 nights in May 2024

10/10 Excellent

TONI

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property itself is well kept and clean. The rooms are quiet. The staff is helpful. For the price and staying in a pristine area of old Florida, it really can’t be beat.
Stayed 2 nights in Apr 2024
Response from njo on 21 Apr 2024
Thank you so much for the great review! We appreciate our guests and want to make your stay as comfortable as possible! We look forward to your next stay with us!

6/10 Okay

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great proximity to Gasparilla Island. Coffee maker in room did not work. Was unable to regulate thermostat for A/C in room - very chilly. Pool was nice, but could have used a cleaning.
Stayed 2 nights in Apr 2024
Response from njo on 20 Apr 2024
Thanks for taking the time for the review. We would have been happy to assist with the coffee maker and a/c. Not sure if you requested help. We hope to see you again when you're on Boca Grande!

10/10 Excellent

Pam

Travelled with family
Liked: Cleanliness, staff & service
Quaint, clean room in tropical decor. Spacious rooms.
Stayed 3 nights in Mar 2024
Response from njo on 11 Mar 2024
Thank you so much for the great review! We do our best for our guests at the Boca Grande Hotel. We look forward to your next stay with us!

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and clean accomodations. Right by the old train bridge- great fishing and kayaking- wonderful to walk out and see the sunset and moonrise.
Stayed 3 nights in Feb 2024
Response from njo on 4 Mar 2024
Thanks so much for the kind review! We are so happy you enjoyed your stay with us at the Boca Grande Hotel and look forward to seeing you again!

10/10 Excellent

Matthew

Stayed 1 night in Mar 2024
Response from njo on 23 Mar 2024
Thank you! We look forward to your next stay with us!

10/10 Excellent

Tim

Travelled with family
Liked: Amenities
An old style hotel operated by wonderful people. Great service which is non-existent most other places. Very clean and well kept. Large rooms, recently remodeled. Can't wait to get back and spend more time.
Stayed 2 nights in Feb 2024
Response from njo on 27 Feb 2024
We love hearing such great comments about our hotel! We do our best to make sure guests are comfortable and happy! We look forward to your next stay with us!

8/10 Good

Robert

Liked: Cleanliness
Stayed 2 nights in Feb 2024
Response from njo on 27 Feb 2024
Thank you so much for your review! We are so glad you enjoyed your time at our hotel. We look forward to your next stay with us on Boca Grande!

10/10 Excellent

Moriah

Stayed 1 night in Feb 2024
Response from njo on 27 Feb 2024
Thank you so much for taking the time to review your stay at the Boca Grande Hotel. We truly want our guests to have a great experience with us. We look forward to your next stay at our hotel.

8/10 Good

Forrest

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from njo on 14 Feb 2024
Thanks for your review and we look forward to your next stay with us!

10/10 Excellent

Jason

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was clean however, very rundown and needed serious updating remodeling. Especially for 500$ / night.
Stayed 1 night in Feb 2024
Response from njo on 14 Feb 2024
Thank you for your review and we look forward to your next stay with us!

8/10 Good

Adam

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The check in process was easy and the gentleman was very noce and accomodating. We drove a few minutes to the lighthouse and enjoyed a very romantic sunset. The hotel has an unheated pool and no hot tub, not a big deal but worth mentioning. The only things that we didnt like was the tv screen in the room was broken (7-10 vertical lines on screen but you can still see the picture), and the sheets on the bed were very sandy. I woke up feeling like i had rolled in a litter box. The water was the hottest I've ever had at a hotel, and the water pressure was good. We saved about $135 over a hilton etc, but loved being on the island. I would probably have enjoyed more of a true hotel vibe with housekeeping and more amenities.
Stayed 1 night in Feb 2024
Response from njo on 7 Feb 2024
Housekeeping will come daily provided you do not have your DND sign on the door, or asking the office for anything you need is also encouraged. We would have been more than happy to address the TV issue, or changed your room if needed. We hope to see you again in the future!

10/10 Excellent

dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well looked after, convenient, and the staff work hard to make it a good stau
Stayed 2 nights in Jan 2024
Response from njo on 2 Feb 2024
Thank you so much for the kind review! Our staff does work hard to make sure your stay is comfortable! We look forward to your next stay with us!

8/10 Good

John

Travelled with partner
TV remote did not work. Heater that was connected to AC did not work. Rest of the room was great.
Stayed 2 nights in Jan 2024
Response from njo on 1 Feb 2024
Thanks for taking time to do a review on your stay! We enjoyed having you here. I will forward this to the property manager for your concerns. Take care!

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Beds where very comfortable. Location was great. Parking was easy! All the employees were very friendly and helpful!
Stayed 3 nights in Jan 2024
Response from Margarita on 31 Jan 2024
Gary! Thank you so much for your review. We appreciate it so much and are so happy that you enjoyed your stay. We hope to see you back soon!!

4/10 Poor

Mr

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We live in Boca Raton and vacation in the Fl Keys often. Boca Grande beaches are ok very rocky due to all the shells. There is nothing to really do and a couple of “ok” restaurants. We know and love Old Florida charm and this just doesn’t really capture that at all. The small local shops that you see so often in KeyWest and other tourist areas are really no where to be found. Instead you have some public beaches a more of an upscale residential downtown that doesn’t capture the reason you came here, the island vibe. I felt as if I needed a Passport for The Fishing Pier (and I’m of Latino decent). And the trail from the Boca Grande “Hotel” (more on that later) to the Pier is a weed filled, dirty, unsafe, path littered with garbage. The Boca Grande Hotel is really more like a Motel with a Sanyo TV that didn’t even work with furniture and wallpaper from the 90’s. The atrium has a broken fountain that is poorly disguised with some bad landscaping. And the hallway is dark and doesn’t really feel that safe. I witnessed guys who looked like they came from a job painting, drunk stumbling out of the car onto the property headed to the Pier. And the “Hotel” is really a Motel in a Florida strip mall. You also have to pay $6.00 every single time you enter Boca Grande toll bridge no exceptions, no day passes or hotel discounts at all! I took a wrong turn and had to pay again to get back onto the island, yup not kidding. The surrounding area off site is just as underwhelming.
Stayed 2 nights in Jan 2024
Response from Maria on 31 Jan 2024
Thank you for your review and we are sorry that you did not enjoy the island, we love the island and it is rated one of the most beautiful beaches in Florida so we were surprised to read your review. We like to refer to our hotel as a boutique hotel since we only have 20 rooms. Our guests love our spacious, Tommy Bahama designed rooms. Our atrium no longer has a fountain but we loved it so much we decided to keep it as a statue and surrounded it by plants. I researched your stay and I had no one report a broken television. We were not aware that your television did not work. Did you try calling us? Had we known we would have immediately assisted you !! Please feel free to call our manager, here at Boca Grande we appreciate our guests and customer service is very important to us!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a pleasant stay.
Stayed 4 nights in Jan 2024
Response from njo on 30 Jan 2024
Thank you for the great review! We are so glad you enjoyed your time with us on Boca Grande. We look forward to your next stay!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from njo on 27 Dec 2023
thanks for the great review! We strive to make out guests feel welcome here on Boca Grande. We look forward to your next stay with us!

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from njo on 27 Dec 2023
thanks for the great review! We strive to make out guests feel welcome here on Boca Grande. We look forward to your next stay with us!

10/10 Excellent

Dona

Stayed 2 nights in Dec 2023
Response from njo on 27 Dec 2023
thanks for the great review! We strive to make out guests feel welcome here on Boca Grande. We look forward to your next stay with us!

10/10 Excellent

Bonnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this property. Super easy checkin, no hidden resort fees when I checked in/out, super clean and quiet and very tastefully decorated. The bed was one of the most comfortable I've ever slept in, the shower had great pressure, good sized bathroom - close to absolutely everything. The stafff - AMAZING!! Friendliest most accommodating staff I've encountered in a long time. I highly recommend this property and can't wait to go back.
Stayed 1 night in Nov 2023
Response from njo on 27 Dec 2023
thanks for the great review! We strive to make out guests feel welcome here on Boca Grande. We look forward to your next stay with us!

10/10 Excellent

Shanaaz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from njo on 21 Nov 2023
Thanks for the kudos! we look forward to your next stay with us!

10/10 Excellent

Istvan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to visit!
Stayed 1 night in Nov 2023
Response from njo on 11 Nov 2023
THANK YOU so much for the review! We strive to give our guests a good experience at our hotel on Boca Grande. We look forward to seeing you in the future!

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect little spot! Staff are among the best I've ever dealth with! Amazingly helpful!!
Stayed 2 nights in Oct 2023
Response from njo on 1 Nov 2023
Thanks for the compliments for staff! We strive to make our guest's stay comfortable! We look forward to your next stay with us !

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small hotel north end of island
Very conveniently located hotel on north end of the island. Pleasant and helpful staff. Spacious room, clean. Convenient parking, small but nice pool. Keurig in the room and small refrigerator. The cell service there is not good though, and WiFi has a spotty signal. Not sure Hotel can really remedy that.
Stayed 2 nights in Oct 2023
Response from njo on 1 Nov 2023
Thanks for the kind review! Unfortunately due to hurricane Ian cell and WIFI are not great island-wide, and thanks for your understanding. We look forward to your next stay with us on Boca Grande!

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Close drive to everything, store within walking distance, beautiful walking path, quiet and safe. Hotel has beach towels available and books to borrow. Staff was very friendly and accommodating, enjoyed my stay.
Stayed 4 nights in Oct 2023
Response from njo on 27 Oct 2023
Thank you so much for the fabulous review! We always strive to have our guests enjoy our hotel and the island! We look forward to your next stay with us!

10/10 Excellent

Mike

Liked: Cleanliness
Stayed 2 nights in Oct 2023
Response from njo on 18 Oct 2023
Thank you so much for the review! We strive to have our guests enjoy their time on Boca Grande, and our hotel! We look forward to your next stay with us.

10/10 Excellent

R Steven

Stayed 1 night in Oct 2023
Response from njo on 4 Nov 2023
Thanks for the review! We appreciate our guests taking the time to let us know how we're doing! Hope to see you for a future visit to Boca Grande.

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from njo on 9 Oct 2023
Thank you so much for the great review! We strive to make our guests feel welcome! Looking forward to seeing you again !

10/10 Excellent

Willy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I needed a place on the island for a couple of nights and the BG Resort was perfect for me. Everyone was helpful/nice and the room, the room was nice/clean, and overall it was exactly what I was looking for.
Stayed 2 nights in Oct 2023
Response from njo on 5 Oct 2023
Thank you so much for the great review! We strive to make our guests feel welcome at our properties. We look forward to your next stay with us!

10/10 Excellent

Alina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room but breakfast was at the end of the island
Stayed 2 nights in Sep 2023
Response from njo on 30 Sept 2023
thanks for your review. Breakfast is only a short drive away at several of the restaurants in town. We look forward to seeing you again. We do not have breakfast as one of the listed amenities at either property.

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area still rebuilding after hurricane Ian and we went off season. That is the time to visit this gem on the west coast of Florida.
Stayed 2 nights in Sep 2023
Response from njo on 27 Sept 2023
Thanks so much for your review! While "season" is full of activity, this time of year is great for a quiet getaway, but still plenty to do! We look forward to seeing you again!

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2023
Response from njo on 27 Sept 2023
thanks!

8/10 Good

Katsuhiro

Stayed 1 night in Sep 2023
Response from njo on 16 Oct 2023
†hank you for your review, and we look forward to your next stay with us!

2/10 Terrible

Stefan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Never again, no window in room, terrible noise in the morning, terrible front desk communication
Stayed 1 night in Sep 2023
Response from njo on 23 Sept 2023
Your review has been forward to the property manager. Someone is available 24/7 to assist any guest with issues. There is an after hours phone number to call with urgent matters, and we would have been happy to help you had you called. As far as no window, you booked a King room, and that was the only one available. Again, we would have been happy to move you to another room if it was available and we were aware of your dissatisfaction.

4/10 Poor

Stefan

Stayed 1 night in Sep 2023
Response from njo on 21 Sept 2023
thank you for your review. Please call us to let us know what we could have done to make your stay more enjoyable.

8/10 Good

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, the bathroom shower was pitiful. The showerhead sprays into the room, the tilework around the shower must have been done by a drunken apprentice based on the amazing defects. There was no vanity to set your personal toiletries on. I would stay there again.
Stayed 1 night in Sep 2023
Response from njo on 19 Sept 2023
Thanks for your honest review, and I will make sure the property manager see it. I am guessing you were in the ADA room, and that does not have a vanity, as it is more open to accommodate a wheelchair. Again, I will forward to the property manager.

6/10 Okay

Lisa

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Ok
Hotel was not full - room was ready ahead of schedule. We had to tell staff pool was not working. Didn’t work for 2 days & still looked cloudy. Didn’t go out of their way to make us feel welcome. It was an ok place - not someplace I would return to!!
Stayed 4 nights in Sep 2023
Response from njo on 19 Sept 2023
I will forward your review to the property manager. We contacted our pool maintenance company but unfortunately they were not able to come to deal with the pool issue as early as our guests would have liked. Unfortunately that was out of our control. We strive to make our guests feel welcomed to Boca Grande, and if there was anything else we could have done to make your stay more enjoyable (not the pool) please let us know. We take our guests comments seriously to improve their stay.

8/10 Good

Todd J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from njo on 13 Sept 2023
Thank you for your review! We appreciateour guests! We look forward to your next stay with us on Boca Grande!

4/10 Poor

Diane

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Room needs serious refurbishing to bring it into the current times. More like a motel than a hotel. No room service, restaurant closed. Labor Day Weekend NOT the time to visit Boca Grande. Pretty much closed down in the middle of town. Pink Elephant closed Tues after Labor Day for three weeks. Two places to go to eat. Good place for a day trip during the season (winter).
Stayed 2 nights in Sep 2023
Response from njo on 6 Sept 2023
Thank you for your review. It's always a good idea to call the hotel to find out information if you are unsure, especially for holiday weekends. We would have been more than happy to answer any questions. I understand some of the restaurants were closed on Labor day, so their staff could spend time with their families. Due to Hurricane Ian several businesses are not open, including our restaurant. Please call if you have any more questions.

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Boca Grande Hotel. Staff were so nice and our room was clean… I mean spotless!
Stayed 1 night in Sep 2023
Response from njo on 6 Sept 2023
thanks for your great review! we look forward to your next stay with us!

10/10 Excellent

Emily

Stayed 1 night in Sep 2023
Response from njo on 27 Sept 2023
thanks soo much! Hope to see you again soon!

10/10 Excellent

Elizabeth

Stayed 1 night in Sep 2023
Response from njo on 27 Sept 2023
Thanks so much! we look forward to your next stay with us!

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from njo on 20 Aug 2023
Thanks for your review! We look forward to your next stay with us!

8/10 Good

Cindy

Stayed 1 night in Aug 2023
Response from njo on 20 Aug 2023
Thanks for your review!we look forward to your next stay with us on Boca Grande!

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from njo on 20 Aug 2023
Thanks for the great review! We look forward to your next stay with us on Boca Grande

10/10 Excellent

Alison

Travelled with family
Liked: Amenities
Excellent service and wonderful quiet location.
Stayed 2 nights in Aug 2023
Response from njo on 20 Aug 2023
We love hearing this from our guests! We strive to give all guests staying with us a great experience! We look forward to your next stay with us!

10/10 Excellent

Christopher

Stayed 1 night in Jul 2023
Response from njo on 20 Aug 2023
Thanks for your review! We look forward to your next stay with us!

2/10 Terrible

Callie

Stayed 2 nights in Jun 2023
Response from njo on 19 Jul 2023
Please call and speak to our manager to let us know what we could have done better during your stay. Thanks

10/10 Excellent

January

Stayed 1 night in May 2023
Response from njo on 1 Jun 2023
Thank you so much for your review! We look forward to your next stay with us on Boca Grande!