Lobby sitting area

Reviews of Wellness Hotel Usaquen

3.5 out of 5
Wellness Hotel Usaquen
Carrera 7B -Bis No. 132 - 38, Usaquen, Bogotá

Reviews

8.8

Excellent

Rating 10 - Excellent. 86 out of 156 reviews" "
Rating 8 - Good. 55 out of 156 reviews" "
Rating 6 - Okay. 8 out of 156 reviews" "
Rating 4 - Poor. 1 out of 156 reviews" "
Rating 2 - Terrible. 6 out of 156 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Stayed 4 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location, service, cleanliness, amenities & breakfast.
Stayed 6 nights in Feb 2020
Response from William Arias on 9 Mar 2020
Regards In the name of my team, I want to say thanks for the opportunity to be your hotel in Bogotá, and in addition, for the time used to answer this poll. For us it's an honor to receive your comments, because those gives us an energy boost. Best regards

2/10 Terrible

Ximena

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Dissappointed
We were very disappointed when we arrived at the hotel, when we found out that what they advertised was not what we saw on their website. First and foremost, we were assigned a room to an adjacent building facing the window. What really did make us change our mind was the construction noise right beside the hotel. Please note that our stay was meant to rest for a scheduled dental surgery. Even thought we conveyed our concerns to the front desk; they were not willing to accommodate us. In view of this fact, we were obligated to find alternative accommodations, of which we did. It’s worth mentioning again, that the hotel was not willing to work with us. In conclusion, we lost the money we paid for the stay. Not a nice experience to say the least, of which I hope Hotels.com can do something about it. Rgds,
Stayed 8 nights in Jan 2020

10/10 Excellent

Yang

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very clean and manager is very helpful.
Stayed 1 night in Nov 2019
Response from William Arias on 25 Nov 2019
Regards Mr, Yang In name of my team, I want to say thank, for the opportunity to be your hotel in Bogotá, and in addition, for the time used to answer this poll. It is an honor for us to receive your comments, because it gives us an energy boost to work better every day. We are always trying to help our beloved guests, it doesnt matter your job position in the hotel, the idea is to make you feelt, as you were at home. . Hope to see you soon in our Wellness Hotel Best regards William Arias

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Very helpful staff! Highly recommended for everyone visiting Bogota.
Stayed 3 nights in Nov 2019
Response from William Arias on 18 Nov 2019
Regards Dear Guest In name of my team, I want to say thank, for the opportunity to be your hotel in Bogotá, and in addition, for the time used to answer this poll. For us its an honor to receive your comments, because those gives us an energy boost to work better every day. Hope to see you soon in our Wellness Hotel Best regards William Arias

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accommodating. The rooms were clean And the hotel had lovely sayings for tranquility as decor in the halls and restaurant area. The breakfast had good options and was delicious.
Stayed 2 nights in Nov 2019
Response from William Arias on 12 Nov 2019
Regards In name of my team, I want to say thank, for the opportunity to be your hotel in Bogotá, and in addition, for the time used to answer this poll. For us its an honor to receive your comments, because those gives us an energy boost to work better every day. Hope to see you soon in our Wellness Hotel Best regards

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect for my needs. The hotel staff was very friendly and accommodating. The rooms were clean and the breakfast was delicious.
Stayed 2 nights in Oct 2019
Response from William Arias on 12 Nov 2019
Regards dear guest In name of my team, I want to say thank, for the opportunity to be your hotel in Bogotá, and in addition, for the time used to answer this poll. For us its an honor to receive your comments, because those gives us an energy boost to work better every day. Hope to see you soon in our Wellness Hotel Best regards

8/10 Good

juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from William Arias on 11 Sept 2019
Cordial Saludo Sr. Juan Quiero agradecer a usted la oportunidad brindada al Hotel Wellness de ser su primera opción de alojamiento en la ciudad de Bogotá y por el tiempo tomado en diligenciar esta encuesta. Nos alegra el corazón conocer su pensamiento acerca de nuestro servicio, esto nos motiva mucho!. Cordialmente

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2019
Response from William Arias on 11 Sept 2019
Cordial Saludo Quiero agradecer a usted la oportunidad brindada al Hotel Wellness de ser su primera opción de alojamiento en la ciudad de Bogotá y por el tiempo tomado en diligenciar esta encuesta. Es un gusto recibir sus comentarios positivos, estos nos motivan a trabajar mejor cada dia. Cordialmente

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
It was good
Stayed 6 nights in Aug 2019
Response from William Arias on 9 Aug 2019
Regards dear Guest In name of my team, I want to say thank, for the opportunity to be your hotel in Bogotá, and in addition, for the time used to answer this poll. For us its an honor to receive your comments, because those gives us energy to work better every day . Hope to see you soon in our Wellness Hotel Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was wonderful this is my second time at this hotel
Stayed 2 nights in Jul 2019
Response from William Arias on 2 Aug 2019
Regards dear guest In name of my team, I want to say thank, for the opportunity to be your hotel in Bogotá, and in addition, for the time used to answer this poll. For us its an honor to receive your comments, because those gives us energy to work better every day. It is wonderful to read that it is your second visit to our hotel, and better still that the service has been satisfactory Hope to see you soon in our Wellness Hotel Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from William Arias on 21 Jul 2019
Cordial Saludo Quiero agradecer a usted la oportunidad brindada al Hotel Wellness de ser su primera opción de alojamiento en la ciudad de Bogotá y por el tiempo tomado en diligenciar esta encuesta. Nos agrada recibir comentarios positivos como los suyos, ya que estos nos indican que vamos por buen camino. Espero verle pronto Cordialmente

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
All good, with the exception of breakfast. Fruit was not always fresh, and coffee had, on more than one occasion, had to be brewed.
Stayed 19 nights in Jun 2019
Response from William Arias on 10 Jul 2019
Regards I want to thank you for the opportunity offered to the Wellness Hotel to be your first accommodation option in the city of Bogotá and for the time taken to complete this survey. We like to receive comments as they allow us to adjust processes that are not working correctly. Verify directly with the kitchen person the theme of the fruit, we make purchases twice a week, to ensure the freshness of the fruit. about coffee, fair amounts are prepared to ensure that the coffee is fresh. I hope to see you soon in our hotel Wellness Cordially

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay! Lovely atmosphere. Everyone was very nice and friendly
Stayed 2 nights in Jun 2019
Response from William Arias on 21 Jun 2019
Cordial Saludo Quiero agradecer a usted la oportunidad brindada al Hotel Wellness de ser su primera opción de alojamiento en la ciudad de Bogotá y por el tiempo tomado en diligenciar esta encuesta. Nos agrada recibir comentarios positivos como los suyos, ya que estos nos indican que vamos por buen camino. Espero verle pronto Cordialmente

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go for it
Convenient. Clean.
Stayed 1 night in Jun 2019
Response from William Arias on 23 Jun 2019
Cordial Saludo Quiero agradecer a usted la oportunidad brindada al Hotel Wellness de ser su primera opción de alojamiento en la ciudad de Bogotá y por el tiempo tomado en diligenciar esta encuesta. Nos agrada recibir comentarios positivos como los suyos, ya que estos nos indican que vamos por buen camino. Espero verle pronto Cordialmente

10/10 Excellent

Zahira, Curaçao

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff and budget friendly.
Stayed 14 nights in May 2019
Response from William Arias on 21 Jun 2019
Cordial Saludo Quiero agradecer a usted la oportunidad brindada al Hotel Wellness de ser su primera opción de alojamiento en la ciudad de Bogotá y por el tiempo tomado en diligenciar esta encuesta. Nos agrada recibir comentarios positivos como los suyos, ya que estos nos indican que vamos por buen camino. Espero verle pronto Cordialmente

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I really liked the service and breakfast, but it’s distance from the city was a bit of a problem.
Stayed 10 nights in May 2019
Response from William Arias on 30 May 2019
Regards Mr, Tripp In name of my team, I want to say thank, for the opportunity to be your hotel in Bogotá, and in addition, for the time used to answer this poll. For us its an honor to receive your comments, because those gives us energy to work better every day . Hope to see you soon in our Wellness Hotel Best regards

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
:(
Can’t say a word
Stayed 1 night in Apr 2019
Response from William Arias on 1 Aug 2019
Cordial Saludo Sr. Juan Quiero agradecer a usted la oportunidad brindada al Hotel Wellness de ser su primera opción de alojamiento en la ciudad de Bogotá y por el tiempo tomado en diligenciar esta encuesta. Me gustaría ahondar un poco mas en sus conceptos, ya que los mismos me permiten mejorar los errores que estamos cometiendo. Cordialmente

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
This hotel gets you what you pay. The rooms are clean and modern..nice shower...is a good place to have a good night sleep. The hotel is small and simple . Located next to a.hospital. I did not use the ameneties or tried the complementary breakfast...
Stayed 2 nights in Apr 2019
Response from William Arias on 24 Apr 2019
Regards Mr, Young In name of my team, I want to say thank, for the opportunity to be your hotel in Bogotá, and in addition, for the time used to answer this poll. For us its an honor to receive your comments, because those gives us energy to work better every day . Hope to see you soon in our Wellness Hotel Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great , Sebastian was Awesome, always helpful
Stayed 3 nights in Apr 2019
Response from William Arias on 22 Apr 2019
Regards Mr, Young In name of my team, I want to say thank, for the opportunity to be your hotel in Bogotá, and in addition, for the time used to answer this poll. For us its an honor to receive your comments, because those gives us energy to work better every day . I will inform Sebastian that you highlight his service. Hope to see you soon in our Wellness Hotel Best regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel, very nice staff and good breakfast.
Stayed 1 night in Apr 2019
Response from William Arias on 9 Apr 2019
Greetings dear guest, First of all I want to thank you for the opportunity you gave us as your first Hotel option in Bogotá an for the time used to answer this poll. Your positive comments fill us with energy to work more and better every day, because we want that positive concept that you have of our service, be offered to each guests who visit us. We hope to see you soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was super nice, the breakfast was amazing.
Stayed 2 nights in Mar 2019
Response from William Arias on 2 Apr 2019
Regards On behalf of my team, I want to thank you for the opportunity to be your hotel in Bogota and, in addition, the time spent to answer this survey. For us it is an honor to receive your comments, as they motivate us to give our best every day I hope to see you soon in our Wellness Hotel. attentively

10/10 Excellent

TASCA, Raleigh, NC

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Excellent staff and service. Cozy. Spacious. Clean. Delicious breakfast. I will be back.
Stayed 1 night in Mar 2019
Response from William Arias on 2 Apr 2019
Regards In name of my team, I want to say thank, for the opportunity to be your hotel in Bogotá, and in addition, for the time used to answer this poll. For us its an honor to receive your comments, because those, give us a energy boost, to do everyday everitihng better. Hope to see you soon in our Wellness Hotel Best regards

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to a hospital, pharmacy, foods. Very convenient location
Stayed 3 nights in Mar 2019
Response from William Arias on 26 Mar 2019
Greetings I want to thank you for the opportunity offered to the Wellness Hotel to be your first accommodation option in the city of Bogotá and for the time taken to complete this survey. We apreciatte your opinion, because those, give us a energy boost, to do everything better every day Cordially

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Response from William Arias on 1 Apr 2019
Regards Mr, Young In name of my team, I want to say thank, for the opportunity to be your hotel in Bogotá, and in addition, for the time used to answer this poll. For us its an honor to receive your comments, because those gives us energy to work better every day . Hope to see you soon in our Wellness Hotel Best regards

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City views
Great location
Stayed 1 night in Mar 2019
Response from William Arias on 8 Mar 2019
Regards I want to thank you for the opportunity offered to the Wellness Hotel to be your first accommodation option in the city of Bogotá and for the time taken to complete this survey. I appreciate your comments as we are motivated to work better every day. Cordially William Arias Hotel Wellness Manager

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property description is true to reality. Clean, friendly and helpful staff. Good breakfast. Very bright rooms with wall size windows. Highly recomend.
Stayed 1 night in Mar 2019
Response from William Arias Puentes on 8 Mar 2019
Regards I want to thank you for the opportunity offered to the Wellness Hotel to be your first accommodation option in the city of Bogotá and for the time taken to complete this survey. I appreciate your comments as we are motivated to work better every day. Cordially

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Excellent! We Will stay again. We came for medical reasons and the staff was excellent.
Stayed 1 night in Feb 2019
Response from William Arias on 22 Feb 2019
Regards dear Guest In name of my team, I want to say thank, for the opportunity to be your hotel in Bogotá, and in addition, for the time used to answer this poll. For us its an honor to receive your comments, because those gives us energy to work better every day . Hope to see you soon in our Wellness Hotel Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice hotel, but rooms are small. The hotel is well located
Stayed 3 nights in Jan 2019
Response from William Arias on 18 Jan 2019
Regards I want to thank you for the opportunity provided to the Wellness Hotel to be your first accommodation option in the city of Bogotá and for the time taken to complete this survey. I appreciate your positive comments, as these fill us with energy to work better every day. And we will be glad to see you soon! Cordially

6/10 Okay

Nicola, Miami FL

Liked: Staff & service
Noisy room, TV package with very few channels available. Basic breakfast choices, no f&b services like minibar. No gym, scarce social area
Stayed 2 nights in Nov 2018
Response from william arias on 15 Nov 2018
Regards , In name of my team, I want to say thank, for the opportunity to be your hotel in Bogota, and in addition, for the time used to answer this poll. For us its an honor to receive your comments, because those give us an opportunity to improve every day. I would like to know what room number you had during your stay, to check the noise issues. The tv package is the standar in Colombia. The services concept of the hotel is "bed and breakfast", so we only offers breakfast service. What other choices you think, colud be in our menu, to improve it? we are open to any suggestions that make your stay better. Actually we are working on a deal with very prestigious gym, for our beloved guests, becuase we know this is a weak point for us. Best regards William Arias

10/10 Excellent

claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
family weekend in Bogota
the location , service and hotel was great!!!
Stayed 3 nights in Nov 2018
Response from William Arias on 13 Nov 2018
Dear Guest. For us is a pleasure to receive your positive comments about our service. Hope to see you soon!! Sincerely William Arias General Manager

10/10 Excellent

Saskia, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was great. Eventough I booked a room with a view. I didn’t get it, but the professionalism and heartwarming welcome I got from the staff made it up. Will definitely stay there again.
Stayed 3 nights in Oct 2018
Response from William Arias on 30 Oct 2018
Regards Saskia, In name of my team, I want to say thank, for the opportunity to be your hotel in Bogota, and in addition, for the time used to answer this poll. For us its a pleasure to receive your postive comments, because those indicates that our pad is the correct . I will let know my team the impression that they leave in you Hope to see you soon in our Wellness Hotel Best regards

8/10 Good

Cruz, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noise around my room. Breakfast very good. Location is perfect. Near groceries, local restaurants, pharmacy and very safe. Staff always helpful. Great customer service . That’s colombia! I will stay again, with a different room location to avoid noise
Stayed 14 nights in Aug 2018
Response from William Arias on 17 Sept 2018
Greetings, First of all I want to thank you for the opportunity you gave us as your first Hotel option in Bogotá, and for the time used to complete this poll. In name of the Hotel Wellness staff, i want to say thanks for your comments, those words fill us with positive energy to work hard everyday. Refering to the noise that ear during your stay, i want to apologise. We promise you, that your next stay with us, you will find a very quiet room, to ensure your rest. Hope to see you again!! Sincerely William Arias Hotel Manager

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel stay
My stay was fine the staff were very helpful when needed the area was alittle noisy but the hotel itself was great.
Stayed 14 nights in Oct 2017

8/10 Good

Fiore, Boston, Ma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, great staff.
It was a nice experience. The only concern would be breakfast, specially if you stay for a long time, they need to change the menu. Every day same food, almost nothing changes so after the third day you're bored of eating the same stuff.
Stayed 7 nights in Oct 2017

10/10 Excellent

Luis, Puerto Rico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great place, clean and quiet, close to shopping places, hospital, restaurants. Safe area to walk around, close to mayor streets, public transportation and the taxi service is very good. The service in the hotel is great.
Stayed 9 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel for the price paid
Rooms are well appointed, have big windows and are really clean. I had a nice view of a relatively quiet street. Area is not as busy as Usaquén but you can safely go for a walk. If you need to do some shopping, you better take a cab to the Unicentro mall. Receptionists are friendly. Breakfast area is quite small and gets super crowded. The waiter forgot my order of scrambled eggs.
Stayed 2 nights in Aug 2017

10/10 Excellent

fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You wake up to a delicious aroma of fresh baking bread. A bakery is right below. Fantastic. Loved it.
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Staff were friendly & hospitable. They also spoke good English Thanks.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Very nice hotel, with nice rooms, friendly staff, very quiet neighborhood
Response from German on 17 May 2017
Dear Mr. The Wellness Hotel is pleased to address you and greet you and take the opportunity to deeply thank you for the preference you have shown for our products and services. Your support makes us better people every day and increases our commitment to you. Best regard German Castro R Operating Director

6/10 Okay

Javier F

Liked: Cleanliness, property conditions & facilities
no wifi
The wifi did not work at all, the breakfast requires more options
Dear Mr. Javier We greatly regret any inconvenience that our Wellness Hotel may have caused. We just want to send you this note to apologize. We are aware that we have caused discomfort to him and we have decided to take measures so that this incident does not cause any inconvenience again. Please accept our sincere apologies. Being at your complete disposal, we said goodbye. A cordial greeting, German Castro R Operating Director

8/10 Good

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 7 Mar 2017
Estimado Huésped El Hotel Wellness se complace en dirigirse a usted para saludarlo y aprovechar la oportunidad para agradecerle profundamente la preferencia que ha mostrado por nuestros productos y servicios. Su apoyo nos hace cada día mejores personas y aumenta nuestro compromiso con Usted. Cordial saludo German Castro R Director Operativo

8/10 Good

Paola, Paris, France.

Liked: Staff & service, room comfort
Disliked: Cleanliness
Nice hotel, weird location.
Everything was all right. It wasn't excellent. The room although spacious and modern, felt slightly dirty. Big windows with marks everywhere. Stains all over the wood and a sort of somebody else's smell all around. It's located in front of a hospital which made it quite depressing. And noisy. I couldn't work at all because there was an issue with the internet the whole weekend.

8/10 Good

Maneesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, modern, economical
The hotel is new and the rooms are clean and modern. However the breakfast is fairly basic.

10/10 Excellent

AXel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice and clean
great stay
Response from General Manager on 30 Nov 2016
Estimado Sr. El Hotel Wellness se complace en dirigirse a usted para saludarlo y aprovechar la oportunidad para agradecerle profundamente la preferencia que ha mostrado por nuestros productos y servicios. Su apoyo nos hace cada día mejores personas y aumenta nuestro compromiso con Usted. Cordial saludo German Castro R Director Operativo

10/10 Excellent

David, Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small, clean, comfort
Recommended, room were clean, Great location. I write this extra stuff because i can't continue with my life unless I write more here
Response from Sr. David on 8 Oct 2016
Estimado Sr. David El Hotel Wellness se complace en dirigirse a usted para saludarlo y aprovechar la oportunidad para agradecerle profundamente la preferencia que ha mostrado por nuestros productos y servicios. Su apoyo nos hace cada día mejores personas y aumenta nuestro compromiso con Usted. Cordial saludo Germán Castro R Director Operativo

8/10 Good

David, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and very modern
This is a very new and modern hotel. Free wifi but it only works well if your room is close to the router. Some staff was more helpful than others, I would stay again.
Response from General Manager on 21 Sept 2016
Estimado Sr. David El Hotel Wellness se complace en dirigirse a usted para saludarlo y aprovechar la oportunidad para agradecerle profundamente la preferencia que ha mostrado por nuestros productos y servicios. Su apoyo nos hace cada día mejores personas y aumenta nuestro compromiso con Usted. Cordial saludo Germán Castro R Director Operativo

8/10 Good

Carlos, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with service and overall facilities. The breakfast had limited options, was the only down side.
Response from General Manager on 21 Sept 2016
Estimado Sr. Carlos El Hotel Wellness se complace en dirigirse a usted para saludarlo y aprovechar la oportunidad para agradecerle profundamente la preferencia que ha mostrado por nuestros productos y servicios. Su apoyo nos hace cada día mejores personas y aumenta nuestro compromiso con Usted. Cordial saludo Germán Castro R Director Operativo

10/10 Excellent

Diana, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
Good choice, very friendly staff, rooms clean and comfortable bed, bathroom clean and modern, very quite, the black out shades are the best, great location for all my needs. I will stay again.
Response from Gerencia on 22 Sept 2016
Estimado Sra Diana El Hotel Wellness se complace en dirigirse a usted para saludarla y aprovechar la oportunidad para agradecerle profundamente la preferencia que ha mostrado por nuestros productos y servicios. Su apoyo nos hace cada día mejores personas y aumenta nuestro compromiso con Usted. Cordial saludo Germán Castro R Director Operativo