The best part of this hotel was its walking distance from Newbury Street, transportation ( The T), shopping, tourist sites, and Fenway Park! It was also clean and the staff were very helpful. However, when we checked in there was a large, questionable stain on the couch in our room. I expect more from the Hilton brand. Also, the toilet in our bathroom did not flush well. I was really shocked when we checked out and couldn’t get a cab to the airport. There were no cabs anywhere even though we were next to all the other major hotel chains and malls. The bell hop waited outside for 30 minutes hoping a cab would pass by. He said he was aware of this problem but would try to hail a cab. This has never happened to me before when traveling and I was concerned that we wouldn’t find transportation to get to the airport on time. This was stressful and irritating. Finally, after 30 minutes of waiting and calling cabs, the front desk person showed me how to get an Uber, which showed up in two minutes. I wish the staff, who was aware of the absence of cabs, had saved me the stress, and assisted me with getting the Uber when I first told them I needed a cab to get to the airport.