「We went the second week of October - when we booked it was not noted anywhere on the booking that the pool would be closed for the season - and then on top of that they still charged a resort fee but the resort is not open - we asked for a resort refund since there wasn’t any part of the resort open and was denied - they said we could use the spa pool but for adults only and it closed at 5pm」
「We went the second week of October - when we booked it was not noted anywhere on the booking that the pool would be closed for the season - and then on top of that they still charged a resort fee but the resort is not open - we asked for a resort refund since there wasn’t any part of the resort open and was denied - they said we could use the spa pool but for adults only and it closed at 5pm」
Shannon