B&B in Bournemouth

"We booked a night at this hotel with a spa. The hotel contacted Expedia to explain the spa was under renovations and out of use. Expedia did not give me the message. The sole reason for booking this hotel was because of the spa. Expedia failed in passing on the information. The hotel upgraded us and did everything they could to make the stay very enjoyable but Expedia let me down and I would like a refund from Expedia"

"Awful room, very bad value for money"

"Swapped out sea view room, sadly, but hotel had an old world charm and the hottest swimming pool I've ever been in. That's not necessarily a good thing unless you're someone that doesn't want to swim and then you're fine. Staff were warm and welcoming, lots of flash cars on the driveway. Really liked the look of the rooms by the pool. Breakfast was a bit busy and staff a little frazzled but pleasant. The wallpaper in the bar was amazing. Wonderful location, the higher the floor the better - if you're put on the first floor (like us) and not given the room you're booked, then you're clearly not an A-lister... :-). Room was wonderful."

"Nice room, easy to operate shower, very quiet, friendly staff. Didn't have breakfast, so can't comment on that. But excellent value and would definitely recommend and stay here again. "

"The hotel was comfy, clean and close to local amenities. Staff were friendly and happy to help with any queries. Breakfast was lovely with a nice selection of food. Room was cosy and everything needed to make the stay enjoyable e.g. fast wifi, hairdryer, iron etc. Would stay here again :-)"

"About the clean room some spiderwebs Not big deal, the rest all cleaned. About the Staff everyone 5 🌟 It's a fresh breakfast, but insufficient food for the price to pay. About the parking all good have plenty space. "

"Ok stay."

"Rooms are spacious and clean. Staff are very friendly and very helpful Kitchen is clean and excellent breakfast. Boiled eggs addition could be thought of as that option not available. Beach is very close by and within walkable distance. Overall excellent place to satay"

"Breakfast was decent, nice dinjng a"