Bournemouth Family Hotel

"All good "

"I only stayed for one night and had no complaints "

"The hotel was really nice and the staff were very helpful. We were able to check in early as our room was ready and we were able to leave our bags at the hotel after checking out so we could go round the town. The room was very nice, although the fridge wasn't very cold and one of the mattresses was very soft, a bit like a water bed but I slept ok. Breakfast was amazing! The choices and taste, the services was very good and we weren't rushed to eat our food. We didn't use the pool, but I'm not sure I liked the fish bowl effect where people from outside can see you in the pool. Overall a very good experience. "

"Enjoyed our stay! Will stay again."

"Lovely couple of nights away. Always great service and comfort! "

"Lovely family room with sea view and comfortable beds. Friendly and helpful staff. Good location - short walk to the pier."

"Wonderful Family Stay – Highly Recommend! We had a fantastic two-night family break at the Cumberland Hotel. We booked a family room with a king-size bed and bunk beds, and used Tesco Clubcard points which was a great bonus. We arrived just before check-in, easily found parking, and were warmly welcomed. Although our room wasn’t quite ready, we were invited to use the outdoor pool – a real treat on a sunny day! The pool was clean, well-staffed, and perfect for families. Huge thanks to Ali and Sophia, who looked after us for the whole trip with big smiles and great service. Our sea-view family room was spacious, spotless, and freshly decorated. The view from the balcony was stunning, and the in-room fridge was a brilliant touch for families. The bathroom was modern, though the shower pressure could be improved. Breakfast was another highlight. The buffet was hot, fresh, and constantly topped up. Franck, (age 82 was a gem) who served us, was an absolute star – even warming pancakes for our girls! The Friday night fireworks was amazing! A great bonus: guests can use facilities at other Oceana hotels. We enjoyed both outdoor pools and even used the indoor pool next door. Classic, friendly service like this is rare – every member of staff was lovely, a real credit to the team. We had a brilliant holiday and can’t wait to return! "

"it’s wonderful place to stay and staff are amazing especially jamal he was wonderful and make us feel like home "

"The staff were very friendly and helpful in every way We enjoyed our stay so much so that ee are planning to stay there again very soon "