Residences in England

"Property is very convenient, front desk staff is little slow. "

"Our hotel room had poor quality pillows, washroom wasn’t ready , the hotel room is very old , not the same experience that I had during my first visit "

"Enjoyed our stay for early flight out of Manchester Airport. 5 minutes from train station & entrance to the flyover to terminal. 2. Food was nice with a good bar service."

"Excellent overall, though breakfast good but not international hotel standard. View over the Thames was superb and we shall certainly be staying there again."

"Nice breakfast "

"We stayed in a double room, assuming would still be similar to hotel quality even though A&O took over from Hilton. The check-in process was a nightmare, queues were long and understaffed. The room itself was completely lacking in any facilities: pillows were useless and collapses as soon as you put your head on (so ended up being flat), there were no extra pillows / bedding in cupboard, no phone to call reception to ask for anything, no iron (even though old iron holder from Hilton days), no safe, extremely noisy bathroom fan and all round was pretty cold / lacking in insulation in the bathroom. Would not stay again."

"Great staff and very cool bar on the roof."

"Great room, excellent staff especially the guys in the cocktail bar. Brilliant location for central London"

"The breakfast was fresh and replenished. The spa was wonderful.. "