We've had the pleasure of staying at this hotel before. The location is ideal, and overall, it's a lovely establishment. However, our recent stay was somewhat marred by inconsistent staff attitudes. While some members were really lovely, others seemed disinterested and conveyed their reluctance, creating an awkward atmosphere for guests.
While our first visit featured a fantastic breakfast, this time around, it was a bit more on the average side. The hotel possesses all the elements one would expect from a 5-star experience, but there's a sense that it falls just short of fully embodying that luxurious standard.