Dear dan, We are thrilled that you enjoyed your stay at Chalet Lilia, and that you would recommend it to any other other couple wishing to explore the Lake Como area. It is beautiful even in March, not just for the summer, as you experienced! Thank you, you are welcome back anytime. All the best, Lilia and Carmen

Dear Jordan, thank you so much for your lovely words! Guests like you are what motivates us to keep working hard on making our little Chalet as warm and welcoming as possible. What a thrill to hear that you wanted to come back after 5 years, and in the depth of winter, to boot! We are happy that it lived up to your memories from so long ago, and that you found your stay pleasant and interesting even in low season. Yes, water recreation activities do shut down in winter months, but there is still plenty of natural beauty, art, shopping, great food to be enjoyed, as you experienced. We can't wait to have you and your husband back with us, any time of year! Now you need to try the lovely Spring season, with the blue-purple wisteria on the balcony in full bloom, or the foliage in the the Fall. Come back soon, and thank you for being such a perfect guest.

Hi Stan, we are glad that you and your wife had a great stay at our place, thank you for the 5-star rating! Regarding towels: we leave one set out per stay, with 3 towels per guest (small, medium, and large). If guests need more, they can text me - as you saw, I generally respond very quickly. And did not receive a text from you about this. I have a spare set available. Indeed, my cleaner told me that you managed to find and use the spare set on your own without even asking, so I really don't understand your comment. Also, not quite sure what was confusing about the trash, specifically: you need to separate organic trash from 4 different types of recycling, which can be a pain, but it is for the environment, which we all love. We provide 5 bins. This is what you do in most Countries in this day and age. In any case, we always want to improve, and give our guests a memorable experience, so we will take your comments into consideration to see if there is anything we can do better in these two areas. All the best!

Dear John, Thank you so much for your kind words! We are thrilled that you found our cottage even prettier than the pictures. You are welcome back anytime! All the best to you, Lilia and Carmen

Thank you very much, dear Greg! We are thrilled that you had a wonderful stay at Chalet Lilia. You and your wife really explored most of the wonderful attractions our part of the world has to offer, we are so happy that you enjoyed the gorgeous hikes, the art, the food, and that you were also able to take advantage of the peace and quiet the chalet and garden have to offer. Very happy to hear that using the local laundromat was not a hassle. Thanks for pointing out that our self check-in system and the guide we profive was helpful to you. And so glad that the Internet worked well enough for you to take care of business from there! We appreciated you reaching out to us when you needed guidance, and for being perfect guests! Come back soon!

Thank you Ben! We are thrilled that you mentioned that Chalet Lilia is great for a husband and wife - indeed, it is quite rare to find a stand-alone cottage with a garden and view, which is also ideally sized for just a couple. You visited in the depth of winter - we are glad that you found the place nice and relaxing also in low season. Come back any time! Lilia and Carmen

Thank you so much for recommending our property, dear Jennifer! Glad you appreciated the view. Kind regards, Lilia and Carmen

Thank you so much for your detailed, informative review, Kristi! Yes, we couldn't agree more with everything you said, about the view, parking, the local pizzeria, renting a car, the shops in Argegno (the nearby town), and taking the ferry to visit nearby towns. Thank you for your comments on the kettle and the ice trays - we try to imagine what our guests may need or like, and provide it when we can! ;-) looking forward to having you over next time! All the best to you

Thank you very much, Scott and Lisa! We are honored that your first experience in Italy was at our place, and that it was a good one! Thank you for the lovely words you left in the guest book, as well! Even though you came at the end of the winter season, this area still has a lot to offer even when one can't swim in the Lake yet. We are thrilled that you enjoyed the cheesy polenta and risotto at one of our favorite local restaurants, La Fagurida, and that the sunrises from the balcony brough you joy! Come back soon - all the best to you! Lilia and Carmen

Thank you so much, Robert and Sarah! We are so glad you enjoyed your time at our cottage, especially in the dead of winter! It is true that even though it is cold outside, the cottage is still warm and cozy, and often the view is even better, because the sky can be crystal clear this time of year. Thank you for being so communicative on your end. We really appreciate our guests keeping us updated on travel plans and will gladly work with them to help solve any issues - life happens, the least we can do is be flexible and try to make things work. We know people are tired after a long trip. Good thing you were able to get some rest once you got there! Thank you for taking such great care of our place, you are welcome back any time, and send friends! Happy New Year, Carmen and Lilia

And we are waiting for you dear Alison and husband! I deeply appreciated your kindness and enthusiasm. It is a joy for us to have such nice guests! Come back as soon as possible. I spoke to my daughter describing how pleasant persons you two are and she was really happy in hearing how much you enjoyed your stay. So dear, receive a big huh from Carmen an Lilia

Thank you dear Janis! We also would enjoy to have you with us again. All the best! Mariacarmen

Thank you Anna for your kind words about the chalet. We are glad you liked it and found it pretty and original. I am stunned to read that you didn't think I informed you about the 80 steps (88 to be exact). I specifically include two photos with the steps in the listing. I also have this information in the property description. I mention the steps in all of the presentation material that I share with guests before their arrival. The last thing I want is for guests with mobility issues to arrive and then not be able to access it. I really don't know what else I can do to make it clearer. Many reviews also mention the steps - they generally say that even though they are tough, the view is worth it. I am surprised you didn't read them. I will take this opportunity to make sure that any future travelers who are considering staying at the chalet are well aware that there are 88 steps one needs to be able to climb. Most reasonably fit people will not have a problem with them. All the best Lilia

Dear Barabara, Thank you so much for your kind words about our property. We are thrilled that the two of you found it beautiful and relaxing in September. We would be thrilled to have you stay with us again in the future. All the best Lilia and Carmen

Thank you so much, Herman! We are so sorry the weather wasn't the best during your vacation, though you did have some splendid days. We are thrilled that you were able to enjoy the beauty of the view even during summer thunderstorms! Come back any time, all the best to you Lilia and Carmen