The rooms were clean but there was no housekeeping available during the three nights of our stay. We had to ask for more milk and tea which was not a problem. No breakfast was available, but dinner was. This was of good quality for the price. The rooms are slightly tired, but probably suffering from lack of use during Covid restrictions. Very few staff on site, but those that were, very helpful and pleasant. The situation of the hotel was lovely and quiet and very handy for Bath and Bristol which were the reasons for our stay.
Helen
2021 年 7 月入住 3 晚
8/10 还可以
Laina
2021 年 6 月 23 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Laina
2021 年 6 月入住 7 晚
10/10 超赞
Liam
2021 年 6 月 14 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great hotel, fantastic value for money.
Great service, polite and helpful staff and a lovely room. Will be staying again in the future.
Liam
2021 年 6 月入住 1 晚
10/10 超赞
真实旅客
与配偶出行
2021 年 6 月 11 日
满意:清洁度、员工和服务、住宿条件和设施
I really liked this place. The view was nice and it really exceeded my expectations.
真实旅客
2021 年 6 月入住 3 晚
10/10 超赞
真实旅客
商务旅客
2021 年 6 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful grounds
真实旅客
2021 年 6 月入住 1 晚
8/10 还可以
Francesca
2021 年 6 月 7 日
满意:员工和服务,清洁度
Nice 🙂
Really nice place, very basic but did what it needed to do!
Francesca
2021 年 6 月入住 1 晚
8/10 还可以
真实旅客
2021 年 5 月 31 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I booked 2 delux double rooms but at the check in time, we were told 1 delux and 1 normal double room booked. Expedia booking was for 2 delux double rooms. We missed out somehow and eventully paid a small fee to upgrade one room. Bit unfair to charge us again for which we had paid already. Can we get the refund?
真实旅客
2021 年 5 月入住 1 晚
6/10 一般
Lisa
2021 年 5 月 29 日
不满意:清洁度
Adequate
When I arrived, the smell in reception was fairly unpleasant, bit like drains that are backed up. Left to struggle up 2sets of stairs with bags and as a token gesture at the top of the stairs asking if I wanted a hand... pointless really. Would have been nice for someone to just carry one I’m not into wanting people to carry all my stuff I’ll manage but if roles were reversed, I would have offered. On the face of it the rooms are ok. However, when you have a big room that you paid extra for it’s completely pointless putting a tiny tv in the furthest corner away from the bed... talking about the bed, stripped it off because I used to clean for a living and know how time saving this is for the staff and I found a blood stain on the mattress cover 😬Big no no, never never is that acceptable on a bed! And disappointingly this was what actually made me decide to write this. Every thing was ok, generally the shower was nice the view was good... but that’s it.
Lisa
2021 年 5 月入住 1 晚
10/10 超赞
Susan
与家人出行
2021 年 5 月 25 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely stay
Susan
2021 年 5 月入住 2 晚
8/10 还可以
Martin
2021 年 5 月 23 日
满意:清洁度、员工和服务、客房舒适度
Great over night stay
Lovely Hotel set in impressive grounds. Great for the night we stayed.
Martin
2021 年 5 月入住 1 晚
2/10 糟糕
Luke
2021 年 5 月 22 日
不满意:员工和服务
Misleading Check-In Information - Avoid
Wasn't able to stay due to misleading information around check-in times meaning that upon arrival no-one was there to check me in. Check in closes at 10pm and not 12 as instructed on the website. Had to drive 3h in appalling weather as a result. Very annoyed.
Luke
2021 年 5 月入住 1 晚
8/10 还可以
Lynette
商务旅客
2021 年 5 月 13 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lino
Lynette
2021 年 5 月入住 1 晚
6/10 一般
真实旅客
商务旅客
2021 年 5 月 13 日
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
Mixed feelings...
Not far from the airport, room is fine, with cooker etc in the room. Excellent catering service (outsourced) which is nice, bc hotel is in the middle of nowhere. BUT....
.....not recommend falling sick and being a solo traveller! No basic medication available at reception, nor the will to find another solution or being helpful otherwise. Not even calling a taxi, but kicked out of the room at eleven instead. No mercy policy..
They couldn't care less if you drop dead; as long as it's not there :((
真实旅客
2021 年 4 月入住 1 晚
8/10 还可以
真实旅客
商务旅客
2021 年 4 月 8 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great location hotel
Fantastic location and grounds. Room of a good standard very comfortable.
真实旅客
2021 年 3 月入住 2 晚
10/10 超赞
真实旅客
2021 年 4 月 6 日
满意:清洁度
真实旅客
2021 年 3 月入住 2 晚
6/10 一般
Geoffrey
商务旅客
2021 年 3 月 24 日
满意:清洁度
不满意:客房舒适度,员工和服务
Geoffrey
2021 年 3 月入住 1 晚
10/10 超赞
Michael
2021 年 3 月 16 日
Michael
2021 年 3 月入住 1 晚
8/10 还可以
robin
商务旅客
2021 年 3 月 12 日
满意:清洁度、员工和服务、客房舒适度
robin
2021 年 3 月入住 3 晚
8/10 还可以
Peter
商务旅客
2020 年 12 月 23 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
One to revisit
Impressive, welcoming service in difficult conditions.(hotel has closed temporarily- covid) Delighted to be able to get food & drink(£5 a pint of stella, £3 a half!- just wrong). Unfortunately everyone had the same idea about food my first night-waited over an hour, then no tartare despite being advertised. Pleasantly surprised to be able to stream football, even if no whatsap picture (it is in the country!)
Peter
2020 年 12 月入住 4 晚
6/10 一般
claire,Yorkshire
与配偶出行
2020 年 12 月 10 日
满意:清洁度
Have stayed before and happy with hotel but rather worried that we had not been instructed that the hotel was In Tier 3 when booking - the hotel didnt accept responsibility for not informing us and said was down to booking agent - felt that someone should have told us prior to the booking
claire
2020 年 12 月入住 1 晚
8/10 还可以
Mike
2020 年 12 月 10 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Mike
2020 年 12 月入住 1 晚
10/10 超赞
Lesley
2020 年 12 月 7 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great value
Very good value for money, the room delivered meal ( Covid restrictions )was excellent and the choice of dishes on the menu great. No breakfast unfortunately again due to Covid but a great place to overnight for Bristol airport. Friendly helpful staff and the place itself is in a lovely location with gardens and country outlook.