Pool closed, faulty shower, no soap - poor customer service. Disappointing experience all round - want a refund.
Judith
2025 年 7 月入住 1 晚
6/10 一般
Janis
2025 年 5 月 26 日
Janis
2025 年 5 月入住 2 晚
8/10 还可以
Philip
与配偶出行
2025 年 5 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The Hotel was situated in pleasant surroundings, catered for everyone including children. The staff were very welcoming and easy to approach. The menu choice was very good and the food cooked to a very good standard my wife and I enjoyed celebrating our 45 wedding anniversary here.
Philip
2025 年 5 月入住 3 晚
6/10 一般
Andrew
与配偶出行
2025 年 5 月 10 日
满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
There was no lift. Fixtures and fittings came off the wall (apparently held on by good luck and little else)in our room! TV remote originally didn't work. Replaced by very helpful staff. No phones in the room so needed a long and meandering walk through the hotel to reception to report problems. No less than 6 corridor doors needed to be opened (whilst navigating suitcases through the hotel to reach a room very much at the distant end of the building. Somebody obviously had a 'job lot' in corridor doors at some point!!
Andrew
2025 年 5 月入住 4 晚
6/10 一般
Frances
2025 年 4 月 28 日
Frances
2025 年 4 月入住 1 晚
8/10 还可以
Ralph
2025 年 4 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent location. Really helpful staff.
Ralph
2025 年 4 月入住 1 晚
6/10 一般
nick
与配偶出行
2025 年 4 月 9 日
满意:员工和服务
Hotel is lovely although a little tired. Our room had a beautiful view overlooking the forest, but only one bedside lamp, bulbs in main light not working, dripping shower, tired decor. We still had a lovely stay and I would visit again but might have a conversation about room choices beforehand. Staff are very friendly, helpful and polite.
nick
2025 年 4 月入住 2 晚
10/10 超赞
Duncan
与配偶出行
2025 年 4 月 3 日
Absolutely beautiful …. beautiful location friendly staff and clean rooms
Duncan
2025 年 3 月入住 1 晚
8/10 还可以
Mark
2025 年 3 月 28 日
满意:清洁度、员工和服务、客房舒适度
Mark
2025 年 3 月入住 2 晚
8/10 还可以
ROY
团体旅客
2025 年 3 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
your hotel was just what I needed to spend a whole day at the motor muesum two nights well spent thankyou
ROY
2025 年 3 月入住 2 晚
8/10 还可以
John
商务旅客
2025 年 3 月 24 日
满意:清洁度、员工和服务、客房舒适度
friendly warm welcome on arrival
rooms a little tiered overall good stay
John
2025 年 3 月入住 1 晚
10/10 超赞
Mary
2025 年 3 月 23 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
A Confortable relaxing hotel
My husband and i had a very nice relaxing stay at the Beaulieu Inn. We also had a delicious breakfast both days at the restaurant alongside. The location is perfect if you want to enjoy the lovely relaxing and peaceful New Forest
Mary
2025 年 3 月入住 2 晚
6/10 一般
Darran
商务旅客
2025 年 3 月 18 日
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
Rubbish
Restaurant was freezing cold with guests eating food in coats
No towels in room to shower in the morning and nobody at reception until after 8am so couldn’t complain or get towels as I had to leave by 7 am ended up stripping the bed to dry in bed clothes
I left a note at reception with my business card for someone to cal me to discuss my complaint but no response
Won’t go back
Darran
2025 年 3 月入住 1 晚
2/10 糟糕
真实旅客
团体旅客
2025 年 3 月 18 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Absolutely shocking 😳
真实旅客
2025 年 3 月入住 2 晚
4/10 很差
Nina
与家人出行
2025 年 3 月 16 日
Property was nice and surrounding area.
The restaurant was nice inside, but the chef always got the order wrong, even from his own menu! .(leaving things off!)..on one occasion, the pre-starter and starter came out together, then 2 minutes later the mains came out too! Leaving a table full of food at once!
The breakfast the next morning, was not good at all , deep fried hash brown! Yuk! ...bacon not seen a grill! Yuk! Tomato straight out the fridge! Other guests had the same problem! One girl with very long dark hair should have had her hair tied back whilst serving food, not good!....unless the chef has changed we will not be returning!
Nina
2025 年 3 月入住 2 晚
8/10 还可以
Denise
2025 年 3 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Felt like you were in the country.
Denise
2025 年 3 月入住 2 晚
10/10 超赞
claire
2025 年 3 月 8 日
claire
2025 年 2 月入住 1 晚
10/10 超赞
Danny
与家人出行
2025 年 2 月 25 日
满意:客房舒适度,员工和服务
New Forest Beaulieu hotel
Great location , we stayed in the annexe so can only speak of those rooms. Rooms are fairly tired and not easily accessible for young family with babies or wheelchairs. Swimming pool could’ve done with a tidy up , dirty towels spread everywhere and dirty toilets. All in all we did enjoy our stay and would stay again.
Danny
2025 年 2 月入住 1 晚
10/10 超赞
Mrs Angela
带宠物出行, 与配偶出行
2025 年 2 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was our second visit. Have already booked third visit. Room lovely, staff lovely, hotel, bst and the drift super. They always genuinely make you welcome.
Ralph our dog is always given a welcome pack the staff love him. Towels, poo bags and treats for Ralph at the main door. Fabulous location
Mrs Angela
2025 年 2 月入住 1 晚
6/10 一般
John
2025 年 2 月 20 日
John
2025 年 1 月入住 2 晚
6/10 一般
真实旅客
商务旅客
2025 年 1 月 22 日
满意:员工和服务
真实旅客
2025 年 1 月入住 2 晚
10/10 超赞
Tania
2025 年 1 月 16 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Third visit.
This was our third trip back to the hotel. It's a great place in the middle of the new forest, peaceful and rural. In the morning there are quite often horses and donkeys outside the hotel.
The staff are all friendly and polite too, and there is a lovely little pool as well. This won't be our last stay.
Tania
2025 年 1 月入住 2 晚
10/10 超赞
Prue
与家人出行
2025 年 1 月 5 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great family stay!
Fantastic, family friendly hotel. Very comfortable stay in the middle of the New Forest. Very helpful staff. Pool is a great edition for the children and whilst rooms could do with some modernisation, it was certainly very well maintained. Would recommend!
Prue
2025 年 1 月入住 2 晚
10/10 超赞
Anne
团体旅客
2025 年 1 月 3 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Super stay in the New Forest
Fantastic and helpful staff. A perfect setting to explore the delightful New Forest. We enjoyed a tasty meal in the evening.
Anne
2025 年 1 月入住 1 晚
10/10 超赞
Angela
商务旅客
2024 年 12 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff. Homely Christmas decorations. Lovely en-suite room. Plumbing was a little strange. Enjoyed a very nice meal and drinks for dinner in The Drift. A most enjoyable overnight stay.