London Brompton Cemetery Hotels

"I love being by Kensington Palace and the hotel is nice with good restaurants "

"Very disappointing. Check in was quick and room was ready upon arrival however the staff seemed very annoyed with being there. The room is… TINY. Not comfortable for more than 1 person. No where to store luggage, no where to unpack, no where to honestly just walk around without hitting the bed or a wall. The bathroom is even smaller. The way the wall is shaped you are hitting the wall with your knee anytime you need to use the restroom. Two things are what really solidifies my rating. 1.) There are signs stating a full service clean will be provided after the 3rd day. In my opinion a “full service cleaning” would, at the bare minimum” include clean bedding, new and neat towels, a wipe down of all surfaces including the bathroom, emptying of trash cans, and atleast a sweep of the room. However the only thing on that list that was done was new towels, and they were just thrown on the bed that I made before leaving. 2.) the second thing… and truly the most concerning. I left for two days and upon my arrival back to my room at midnight my room door was completely open… like not unlocked.. OPEN. I went straight to the front desk and the night crew employee had no cafe in the world to address said issue. I said I needed to speak with a manager immediately and of course one was not on duty. I said I needed one to call me the following day. This incident happened 4 days ago and what would you know… a manger has still not contacted me. HORRIBLE. Do NOT stay here!!!"

"The hotel was in a great location and had an amazing staff. The only real downfalls were the fact that the bed and pillows were extremely stiff/hard, and also that you could see directly thru the glass door that leads to the toilet. "

"The minute we walked into the hotel we knew we had made a great choice. It was clean, the check in process went smoothly, the staff gave us ideas of what to do during our stay, and the room was perfect for us."

"Friendly welcome, lovely foyer area. Room very spacious for London, clean with a great city view. Bed comfortable. Excellent breakfast Comfortable bar"

"The staff was friendly and very helpful. The room was clean and comfortable and a great location."

"Colazione ottima e varia "

"This hotel was fairly close to the Rarl’s Court train station. It was about a 6 mins walk. So location itself wasn’t too bad, but beware of the walk if you’ve got heavy luggage’s. The front desk person wasn’t the friendliest. I had arrived at the hotel at around noon, and since check in wasn’t until 3pm, we were offered an early check in for around $14 extra. We agreed to it so we have a place to freshen up and put all our luggages. Needless to say, our room was very tiny. The standup shower was so tiny I felt claustrophobic taking a shower. The only reason why I’m bringing up the room size is because I booked two identical rooms, one for me And one for my Sister who checked in the day after me. When she checked in to her room, her room was significantly larger than mine. I paid the same amount for both Rooms therefore o should get the same room size. That was not the case at all. Also, on my first night, I accidentally spilled something on my bed and the next day kindly asked the front desk person ( which was the same guy from when I checked in) if he could send housekeeping to change the sheets. When I got back to my room, the bed was fixed, but the sheets were still dirty and not changed. I asked the housekeeper why it wasn’t taken cared of and they said they weren’t aware and weren’t told about the issue. I do not recommend this place as they are not attentive to their guests and requests. Poor customer service. "

"Clean room. "