伦敦斯坦福桥球场附近酒店

"Louis or bell services is so helpful"

"各方面不理想，例如公用設施多士爐，咖啡機，lift 也壞。 客客房內設施不齊全，沒有提供牙刷牙膏以及拖鞋，只有要求時才提供有限的數量。 房間不清潔很多塵。 感覺不安全，酒店大門沒有關上時沒有職員留守於reception，好像隨時有陌生人可進，即是沒有酒店卡的人也可內進 早餐時段職員沒有禮貌去對待客人的要求。"

"We lived in this hotel in 2023 summer, we loved it as the rooms were cozy and provided good breakfast. So we decided to come back again in 2025, the receptionist lady was rude and we were being told that we reserved the " budgeted room" in the front desk. We reserved the standard room!!! The staffs there are generally not helpful. I sent email to them for confirm the bookings, nearly no reply. We loved the breakfast provided in 2023, but the food now are not fresh with limited variety. Some customers complaint to the manager there. We were disappointed about the services provided. "

"I accommodated here with my mum who's in wheelchair & I remarked our condition in the booking before checking in. However, I found the bathroom is the same as ordinary people when I saw there's a step up to the shower cubicle. As the bathroom floor doesn't have sewage, she's unable to take shower over the stays. As it's co-operated with Ibis in the same building, I'd rather go for Ibis next time as they literally provide a full accessible bathroom to us last year. Although Mercure is new renovated, I saw a group of insects gathering at a corner of the ceiling. Anyway, they rapidly arranged another room for us. Overall, their hygiene is fine in acceptable."

"交通很方便。從希思路機場出發都是45分鐘左右已經到達。房間很潔淨。員工們都很有禮"

"Basic hotel offering value for casual traveller"