「The shower/sink water was not hot, it was lukewarm at best. When you get out of the shower and you’re cold that’s not good. When staff was informed of the situation the reply was “we heard that was a problem, we’ll let maintenance know.” There was no “we’re sorry” or any kind of accommodation made for this inconvenience. When you pay for what should be full and regular hotel services and they are not available, one would expect that some sort of apology or “credit” be made the inconvenience.」
「The shower/sink water was not hot, it was lukewarm at best. When you get out of the shower and you’re cold that’s not good. When staff was informed of the situation the reply was “we heard that was a problem, we’ll let maintenance know.” There was no “we’re sorry” or any kind of accommodation made for this inconvenience. When you pay for what should be full and regular hotel services and they are not available, one would expect that some sort of apology or “credit” be made the inconvenience.」
Peter