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"I want to give a shout out to Little Lonnie for helping me out. Another person at the hotel hit my car. Little Lonnie helped facilitate out meeting up and we reconciled the situation amicably. I really appreciate his going the extra mile, made all the difference in my stay."

"Shuttle service was appreciated. Friendly staff Clean room. Comfy bed. "

"Clean, helpful staff, will definitely stay here again "

"Staff very nice, esp our bartender. We saw her on our last visit, great knowledge of Cleveland"

"The hotel room was great, very clean and comfortable. The location is excellent for nearby attractions."

"The location is fabulous. So close to various venues. The famous fountain of “Eternal Life” and park is located right behind the hotel. The odd numbered rooms have a view of the fountain. The facility is beautiful. It was once home to the Cleveland Board of Education. It is well maintained, extremely clean, and comfortable. The vibe here is so relaxed and chill. The staff is very friendly, even the other guests were pleasant and chill. We received vouchers for the Kickback Happy Hour which started at 5:30pm and ended at 7pm. It included more than just light snacks and beverages. It also included three drinks from the bar. It was a lot of fun. The breakfast was much better than the typical “breakfast included” hotels. The eggs, sausage, home fries, biscuits/gravy, bagels, toast, sweet breads, waffles, and oatmeal were tasty and plentiful along with the accompaniments. The double queen room was immaculate. The linens were so white, crisp, and fresh smelling. The one bed just a bit firm. I am not sure about the other bed. The room had a fridge, microwave, TV, iron, safe, shampoo, conditioner, soap, and body wash. The bathroom was also immaculate. No stray hairs. I didn’t feel the need to wear my sandals here because it was that clean (I did anyway though - just because it is habit). The attention to cleanliness is apparent here. Would look for Drury Hotels first when booking hotels because of the value and cleanliness."

"Really enjoyed my stay here"

"The Westin Downtown Cleveland was a great experience! I definitely would stay again. "

"You learn something everyday! Who knew NASA had a contingency in Cleveland? What an interesting and historic place!!"