Dear Susanna,Thank you for such a positive review.It's fantastic to hear that you appreciated the comfort and style of your room and found our location to be convenient for your needs. Our vibrant neighbourhood is indeed a gem, and we're glad you got to explore its unique charm. We're also pleased that our rooftop bar, Perché, provided you with a memorable experience. It's a popular spot among guests and locals alike, and it's great to know it was a highlight of your stay. Although our room amenities did not fully meet your expectations, we're committed to providing a wide range of conveniences to enhance our guests' stays. We take pride in offering super-fast Wi-Fi, fluffy hair dryers, and other thoughtful touches to make our guests feel at home. At Jam Hotel Brussels, we strive to create a welcoming atmosphere where every aspect of your visit is cared for. Thank you once again for your kind words and for choosing us for your Brussels adventure.It would be our pleasure to have you return on another occasion. Very best wishes,JAM TEAM

Dear Guest,Thank you for sharing your experience with us at Jam Hotel Brussels.We are delighted to hear that you appreciated the unique style of our establishment, which reflects the creative spirit of our city. Our prime location is indeed one of Jam Hotel Brussels' many strengths, and we are glad it served you well during your stay.However, we regret to hear that the room size did not fully meet your expectations for your party. Our rooms vary in size, and we strive to provide accurate descriptions so that our guests can select the space that best suits their needs. We appreciate your feedback on this matter as we continually aim to improve our guest experience.It is heartening to know that you found the cleanliness and condition of our hotel to your satisfaction. Our dedicated team works diligently to ensure our facilities are well-maintained. Furthermore, we are pleased that you found the service exemplary and the room amenities comprehensive, enhancing the comfort of your stay.We hope to have the opportunity to welcome you back for a longer visit in the future, where you may further enjoy all that Jam Hotel Brussels has to offer. Warm regards,JAM TEAM

Dear Wayne,Thank you for your kind review.We're glad to hear that you found our service satisfactory and appreciated the cleanliness of our rooms. Regarding the breakfast, we pride ourselves on offering individual breakfast options rather than a buffet to reduce waste, with a selection that includes a hot beverage, a fresh pressed juice, a viennoiserie, and a choice of dishes such as scramble eggs with homemade smoked salmon, pancakes, and more. We regret to hear that our scrambled eggs did not meet your expectations and were not served at your preferred time. We always strive to ensure our guests start their day on a positive note with a hearty meal, and we will look into your feedback to see how we can enhance our breakfast experience.We hope that you will return on a future occasion. Best regards,JAM TEAM

Dear Guest,Thank you for taking the time to share your experience with us.We're truly sorry to hear about the distressing incident with the bug bites and the cleanliness of the room you encountered. Please be assured that cleanliness is of paramount importance to us, and we have rigorous procedures for when such rare instances are reported, including contracting specialized services to immediately address the problem. We're glad to hear that our team responded promptly by offering a room change and facilitating laundry services. We regret that these measures did not meet your expectations and led to the early conclusion of your trip.We hope to have the opportunity to welcome you back and provide you with the high standard of experience that we strive for. Warm regards.JAM TEAM

Dear Nevan,Thank you for taking the time to share your review.We're pleased to hear that you found our room spacious enough for your stay. Our hotel is housed in a unique end-of-the-century building, maintaining the industrial vibes of its original purpose as an art school, which explains the brick walls that contribute to our distinctive ambiance. We regret to hear about your experience with the restaurant closure and any inconvenience it may have caused. Our restaurant offers Asian street food and is a space for guests to relax during the day, with operating hours from Monday to Saturday. Regarding the location, we are situated in the upscale Sint-Gillis district of Brussels, and while we strive to maintain the cleanliness of our property, we acknowledge that urban environments can sometimes face challenges beyond our control. We appreciate your observations and are continuously seeking ways to enhance our guest experience.Thanks again for your feedback. We hope to welcome you again in the future. Best wishes for 2024,JAM TEAM

Dear Assam,Thank you for taking the time to share your feedback with us.We're glad to hear that you found our room amenities satisfactory, with a special mention to our high-speed Wi-Fi and flat-screen TVs, which we provide to enhance our guests' experience. However, we regret to hear about your concerns regarding room cleanliness. Rest assured that we maintain high standards of cleanliness and daily housekeeping, as cleanliness is a top priority for us. We would like to assure you that the situation you described does not reflect the usual standard of service we are committed to providing.We hope to have the opportunity to welcome you back and provide you with the excellent service that we strive for.Best wishes for the festive season!JAM TEAM

Cher José,Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Nous espérons avoir le plaisir de vous revoir bientôt.Bien cordialement,JAM TEAM

Dear Guest,Thank you for such a positive review.We're thrilled to hear that the cleanliness and condition of our hotel met your expectations and that you found the room comfortable and well-suited for your needs. It's wonderful to know that our team's service contributed to a positive stay.We look forward to welcoming you back. Best wishes,JAM TEAM

Dear Jade,Thank you for taking the time to let us know your opinion of your recent stay.We're absolutely delighted to hear that you enjoyed the atmosphere and found our staff lovely. Your mention of the room's cleanliness and the overall condition of our hotel is greatly appreciated, and it's fantastic to know that our services and amenities met your expectations. Our team strives to provide a unique and comfortable experience, and your satisfaction with these aspects truly means a lot to us.We hope that you will visit us again in the future. Kind regards,JAM TEAM

Dear Guest,Thank you for your review of your recent stay.We are delighted to hear that you and your four-legged companion enjoyed the convenience of staying together in one of our spacious rooms. Our hotel aims to provide a comfortable experience for all our guests, including pets, and it's great that you could all stay comfortably.We apologize for any inconvenience regarding the toothbrush. We do offer a toothbrush kit at a nominal fee, and we regret if this was not properly communicated to you at the front desk.We look forward to seeing you again in the future.Season's greetings,JAM TEAM

Hello,Thank you for this review.We're delighted to hear that you found our room cleanliness to be excellent. Our team works hard to maintain high standards and it's rewarding to know this was reflected during your stay.However, we are concerned to read your comments about the parking. While our parking operates on a first-come-first-serve basis, as detailed in our information, we regret any inconvenience this may have caused you.Regarding our team, we truly aim to provide friendly and efficient service, and it's disappointing to learn that we fell short of your expectations. Please be assured that we value your feedback as it helps us to improve our guest experience.We look forward to seeing you again in the future.All the best,JAM TEAM

Dear Terri,Thank you for taking the time to leave your review.We're thrilled to hear that you appreciated our unique urban chic style and the exceptional service provided by our team. It's fantastic to know that our accommodations met your expectations. Regarding the variety of food options at our bar, we're always exploring ways to enhance our guests' dining experience while maintaining the quality and atmosphere our guests have come to enjoy.It would be our pleasure to have you return on another occasion. Very best wishes,JAM TEAM

Dear Sam,Thank you very much for this kind review.We're thrilled to hear that our team's friendliness contributed to a memorable stay for you. Our commitment to cleanliness is paramount, and it's rewarding to know that it shines through in our guest rooms. The comfort of our accommodations is a top priority, and we're glad you enjoyed a comfortable stay with us.We look forward to welcoming you back. Best wishes,JAM TEAM

Dear Natalie,Thank you for taking the time to share your review.We're delighted to hear that you enjoyed the warmth and comfort of your room during the snowy days and that our convenient location provided easy access to local cafes and tramlines. Our rooftop bar is indeed a highlight and it's great to know you appreciated the views it offers.We understand that you experienced some noise from neighbouring rooms; please rest assured that our team is always on hand to address any disturbances and ensure a peaceful stay. While our outdoor pool is heated, we understand that additional amenities like dressing gowns could enhance the experience, and we appreciate your feedback on this. We also want to clarify that while our sauna is an exclusive experience, we aim to provide clear information about its accessibility and any associated costs.We hope to welcome you back.Best wishes,

Cher hôte,Nous sommes désolés que les prestations durant votre séjour n'aient pas été à la hauteur de vos attentes.Votre satisfaction reste notre objectif premier. N'hésitez pas à nous faire part durant votre séjour de vos remarques afin que nous puissions intervenir au plus vite et au mieux.Nous espérons sincèrement que vous nous donnerez l'opportunité de regagner votre confiance par un séjour à la hauteur habituelle de nos prestations.Bien à vous,JAM TEAM

Dear Guest,Thank you for taking the time to share your feedback.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.It would be a pleasure to welcome you back in the future. Kind regards,JAM TEAM

Dear Andrew,Thank you for such a positive review.We are delighted to hear that you enjoyed your stay with us and found the room clean, well looked after, and comfortable. It's great to know that our location was convenient for you as well.We look forward to the pleasure of welcoming you back again in the future. Many thanks,

Cher James, Nous vous remercions pour ce retour. Pourriez-vous nous indiquer précisément ce que vous avez trouvé insatisfaisant ? Nous sommes toujours heureux de recevoir les commentaires et les suggestions de nos clients en vue d'une amélioration.Nous espérons que vous nous donnerez l'opportunité de vous accueillir à nouveau afin de vous proposer une expérience 100% réussie. Bien à vousJAM TEAM

Dear Alejandra, Thank you for this positive review of your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope to have the occasion to welcome you back. Kind regards,JAM TEAM

Dear Fernando,Thank you for your review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you back in the future.Best wishes,JAM TEAM

Dear Sophie,Thank you for sharing your opinion of your stay with us.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you back on a future visit.Kind regards,JAM TEAM

Dear Karlyn,Thank you very much for your feedback.We are glad to hear that you enjoyed our prime location and the lovely rooftop bar. We also appreciate your kind words about the overall cleanliness and comfort of your room.However, we apologize for the inconvenience caused by the stained linens and towels. We take the cleanliness of our hotel very seriously and will address this issue with our housekeeping team to ensure it does not happen again. In the future, please do not hesitate to contact our reception, as we would be more than happy to provide you with fresh towels and linens upon request.We hope to see you again.Best regards,

Dear Amanda,Thank you for this great feedback about your recent stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope that you will return on another occasion. Best wishes,JAM TEAM

Dear Emilio,Thank you for this great review.We are thrilled to hear that you enjoyed your stay and appreciated our location with its nearby cafes and pastries. It's great to know that our efforts in maintaining a clean and comfortable environment have contributed to your satisfaction.We look forward to welcoming you back. Best wishes,JAM TEAM

Dear Ivo,Thank you for your positive review.We are pleased that we were able to meet your expectations.We hope to welcome you back in the future.Best wishes,JAM TEAM

Dear Andrea,We appreciate the time you took to share your feedback.We are delighted to hear that you enjoyed the character of our hotel, the comfortable beds, and the coffee maker in your room. It's great to know that our location provided you with plenty of dining options and that you found our pool to be a nice place to relax.However, we apologize for the noise you experienced during your stay. Our hotel is indeed located in a lively area, and while we have double-glazed windows and offer earplugs upon request, we understand that noise can still be an issue for some guests. We recommend choosing a room on the backside of the hotel for a quieter experience during your next visit. We appreciate your feedback and will continue to work on improving our guests' experience.We look forward to having the opportunity to welcome you again. Kind regards,

Dear Rob,Thank you for this positive review of your stay.It means a lot to know that you appreciated our high standards and comfortable rooms.We look forward to a return visit from you in the future.Best wishes,JAM TEAM

Dear Romeo,Thank you for this positive review.We are pleased that we were able to meet your expectations.We would love to welcome you back on many more occasions. Best wishes,JAM TEAM

Dear Dolores,Thank you for your kind review.We are pleased that we were able to meet your expectations.We look forward to seeing you again on your next stay.Best wishes,JAM TEAM

Dear Denise,Thank you for your positive feedback.We are thrilled to hear that you found our rooms to be clean, comfortable, and that you appreciated the hotel's condition. Our team works hard to maintain a high standard of cleanliness and comfort for our guests.We noticed your comment on the service and we apologize if it did not meet your expectations. We continuously strive to improve our service and your feedback is valuable to us. Rest assured that we will take your comments into consideration as we work towards providing an even better experience for our guests.We all look forward to welcoming you back in the future.Kind regards,JAM TEAM

Hi Kathy,Thank you for taking the time to give us your feedback.We are delighted to hear that you appreciated the size of the room for your family of 5 and enjoyed our pool facility.Furthermore, our location indeed makes it convenient for our guests to explore the city.We apologize, however, for any inconvenience caused by the noise and cleanliness of the surrounding area. While we cannot control the external environment, we strive to provide a comfortable and enjoyable stay for our guests. We hope that our hotel served as a pleasant oasis during your visit to the city center.We hope that we may have the opportunity to welcome you back in the future.All the best,

Dear Guest,Thank you for reviewing your recent stay at our hotel.We are pleased that we were able to meet your expectations.We all hope that we'll be able to welcome you back.Best wishes,JAM TEAM

Dear Edward,Thank you for your kind feedback.We are delighted to hear that you appreciated our great location, amenities, and friendly team. Our goal is to provide a comfortable and enjoyable stay for all our guests.We are, however, concerned about your mention of bed bugs. Please know that this issue is not related to the cleanliness of our hotel, but can sometimes be brought in through luggage. We take such matters very seriously and immediately contact specialized professionals to resolve the problem. We apologize for any inconvenience this may have caused during your stay. We are also glad that you found our air conditioning system helpful and efficient.We hope to have the opportunity to welcome you back for an even better experience in the future. Kind regards,JAM TEAM

Dear Valerie,Please accept our thanks for your kind review regarding your stay.We are glad you loved the style of your room and had a good time at our hotel.We are pleased that you appreciated the high standards and quality service which we strive to uphold.We appreciate your highlight of our prime location, and that it helped you make the most of your stay.It would be our pleasure to have you return on another occasion. Very best wishes,JAM TEAM

Dear Sandrine,Thank you for taking the time to leave your review.We are glad that you had a pleasant stay with us and appreciated our high standards; your satisfaction is our highest reward.We look forward to welcoming you back.Best wishes,JAM TEAM

Dear Hakan,Thank you for taking the time to review your stay.We are delighted to hear that you appreciated our friendly staff and comfortable bunk beds for your kids. It's great to know that you found the nearby restaurants and market convenient during your stay.We understand that the distance to the main square might have been a bit far for some guests, but we hope you enjoyed exploring the surrounding areas and the unique atmosphere of our location. We apologize if the streets around the hotel did not meet your expectations at night, but we are glad to hear that you felt safe during your stay.Thank you again; it would be a pleasure to welcome you back. Best regards,JAM TEAM

We look forward to the pleasure of seeing you again.Best regards,JAM TEAM

Dear Guest,Thank you for reviewing your stay with us.We are delighted to hear that you enjoyed the retro feel and unique design of our hotel, which was once an art school. We appreciate your positive feedback on the ambiance and atmosphere we have created.We understand that the uphill walk from the train station might have been inconvenient for you. For future visits, you may consider taking a tram to the Janson stop, which is closer to our hotel and could make your journey more comfortable. We apologize for any inconvenience this may have caused during your stay.We hope to welcome you back. Best wishes,

Dear Guest,Thank you for taking the time to share your positive feedback.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you again. Best wishes,JAM TEAM

Dear Brooke,Thank you for your feedback,We are glad to hear that you appreciated the charming decorative motif in our rooms. However, we apologize for any inconvenience you may have experienced during your stay. Our hotel caters to a diverse clientele, including families and young adults, and we strive to provide a comfortable environment for all our guests.We understand that the pool may not have met your expectations for swimming, but it is primarily designed as a 'chilling' pool, heated at 28C all year round. We are sorry if this was not clear during your stay. Regarding the maintenance issues in your room, we appreciate your feedback and will address them promptly to ensure a better experience for future guests. Our team is always available to assist with any concerns during your stay, and we encourage guests to reach out to us for assistance.As for the hallways, the lighting is part of our hotel's unique design, but we understand that it may not be to everyone's taste. We hope that despite these issues, you were able to enjoy the other amenities we offer, such as our rooftop bar and convenient location in the upscale district of Brussels.We hope to welcome you again in the future. Best wishes,

Dear Samantha,Thanks for taking the time to review your stay at our hotel.We are glad to hear that you found our location convenient and that our hotel was a good fit for your family of four. We apologize for the issues you encountered during your stay, such as the bathroom ventilation, lack of tissues, insufficient electrical outlets, and dim lighting. We appreciate your feedback and will take it into consideration for future improvements. Our hotel is constantly evolving, and we have recently installed air conditioning in all rooms to enhance our guests' comfort. We also offer various room types and sizes to cater to different needs, and our staff is always available to assist with any requests or concerns. We hope that your next stay with us will be more enjoyable and comfortable.We hope to welcome you again. Best wishes,

Dear Trudy,We appreciate the time you took to share your feedback.We are glad to hear that you enjoyed exploring the beautiful city of Brussels during your stay with us.We apologize for the inconvenience you faced with the lighting in your room and the non-functioning light above the bath/shower. Our team is always available to address any issues and we will ensure that these concerns are looked into. Regarding the TV channels, we were in the process of replacing all our tvs and there was some downtime due to the installation work.We look forward to welcoming you back in the future.Kind regards,

Dear Darren,Thank you for positively reviewing your time at our hotel.We are pleased that we were able to meet your expectations.We look forward to the pleasure of welcoming you back.Our kindest regards,JAM TEAM

Dear Charle,Thank you for your kind feedback.We are pleased that we were able to meet your expectations.The whole team hope we have the pleasure of seeing you again on another occasion. Kind regards,JAM TEAM

Dear Chiara,It was a pleasure to receive this great review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We hope that you will visit us again in the future. Kind regards,JAM TEAM

Dear Krystal,Thank you for taking the time to share your feedback.We appreciate that you chose to stay with us.However, we apologize for the inconvenience you faced during the check-in process. We understand that waiting for your room can be frustrating, and we strive to ensure that our rooms are ready for our guests as soon as possible. We appreciate your patience and will take your feedback into account to improve our check-in process for future guests.We hope to welcome you again in the future. Best wishes,

Dear Alejandro,Thank you for such a positive review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We hope to welcome you back in the future.Best wishes,JAM TEAM

Dear Renee, Thank you for taking the time to share your review with us.We are pleased that we were able to meet your expectations.We hope to see you again. Kind regards,JAM TEAM

Dear Joyce,Thank you for taking the time to let us know your opinion of your recent stay.We are pleased that we were able to meet your expectations.Wishing you all the best and looking forward to your next visit,JAM TEAM