搜尋白金漢旅館

「Overall pleasant accommodation although the arrival/ check in process was a little bit confusing, not helped by the poorly lit surroundings. Rooms are modern, warm and cosy, although pillows didn’t have cases and quite a bit of the previous guest’s hair on both the pillow and in the shower.」

「Yes」

「Very disappointing experience. I specifically booked a room with a private bathroom, as clearly stated in the listing, but I was given a room with a shared bathroom instead. Despite raising the issue, the hotel refused to provide a room matching the original description, even though availability appeared to exist. The room also had an unpleasant smell throughout my stay. More concerning, the fire door on my floor was wedged open, which raises serious safety concerns. In addition, the hotel is...

「The staff are amazing and the room is spotless. 」

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