「It was an OK property. It was strange cause the staff made a big point to treat Expedia-booked folks different than if you booked on the Marriott site. I've seen that a few times, and as a Bonvoy member it just irritates me rather than encourages me to book through them.
Saw several others complaining to staff about cleanliness/preparedness of rooms. Ours was OK though toilet could be have been cleaner. Also, the bedding for the fold out couch was missing a pillow case and did not appear clean....
「The best part about this place was leaving in one piece. the guy at the desk was extremely rude and condensending. Rooms smelt very musky, I have pictures to prove it, floor had something on it underneath the sink, staff present says it was glue from installing the counter top, my question is why wasn't it cleaned up at the time of spillage, gave me another room, this room had some substance frozen and left in the freezer ( picture taken ) provided photograph to staff his commit was that it...
「Probably needs more staff. One person working desk with a big backup. Rooms not available at 4:00 check-in time
Room needed to be cleaner! Not all hair cleaned up in bathroom and cockroach remains on the floor.
Staff was nice but like I said…they need more help」