室外泳池；7:30 至 21:00 開放；泳池傘、躺椅
查看供應

城堡 SPA 及養生度假村的評價

5 out of 5
城堡 SPA 及養生度假村

評價

9.0

卓越

10 分評分，優異；186 則評價中有 120 則" "
8 分評分，不錯；186 則評價中有 46 則" "
6 分評分，一般；186 則評價中有 12 則" "
4 分評分，欠佳；186 則評價中有 5 則" "
2 分評分，很差；186 則評價中有 3 則" "

9.4/10 

整潔度

9.4/10 

職員與服務

9.0/10 

設施服務

9.2/10 

住宿狀況

8.0/10 

環保程度

評價

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great Resort Hotel with great management!
The Chateau is such an exceptional resort with European style. Most importantly, if you'd like to escape from the noise and pollution, the Chateau is obviously your choice! I love the location of the Hotel which's at the top of Berjaya Hill - a place with trees and birds. You won't find any industrial or commercial amenities - and you'll relax as much as you can! But please be aware of the monkeys which might appear anywhere in the Hotel. They're friendly, I suppose. Meanwhile, the staff are very professional and respond to your enquiry as fast as they can. Mr. Nizram, the duty manager is very experienced who has spent more than 20 years in the industry, who will help you for anything. Also, we booked 2-bedrooms suite which's very cozy. I love the bed which's thick and comfortable for you to sleep, and the shower of the washroom has strong water power. The spa has not yet fully opened, so I only had massage there with my wife, which's quite nice. Finally, the restaurant serves great in-room dinning with steak, burgers and other Malaysian-style food. The breakfast would make you full. However, due to the location, you won't find any convenient store nearby and other restaurants. So, if you want to have dynamic nightlife, the Hotel won't be suitable for you. By the way, it's approachable to the Japanese village and French village which're nice-decorated and friendly to the tourists. I suggest you spend at least three to four days for enjoying the slow life!
於 2022 年 4 月住了 2 晚

8/10 不錯

hung kei

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice resort but transportation is an issue
It's a place up on the hill where you can experience the calm away from the crowd. But transportation is really a problem if you don't drive especially when leaving the hotel because getting a taxi or grab is nightmare with very pricy offer if book on the spot. Better reserve your own taxi on arrival with the same driver if you can. The only shuttle service provided by the Colmar Tropicale resort which is operated by the same company Berjaya is easily full and only have two shuttles per day from and to Berjaya times Square. The chateau resort hygiene is great and staff are always wearing a smile. But instruction could be insufficient sometimes so you need to ask. The gym wiht sauna and yoga class is good. If you have money and time to spend a few more days, it's a great place for relaxation with spa treatment. They pride themselves using organic products and food for most items. Breakfast was of quality though not as many choices as some other hotels. Overall worth a try but don't expect everything to be perfect at a super five star hotel. You could also try some of the activities like horse riding, but better reserve in advance. The Japanese garden, rabbit park etc are all just places for killing time and enjoying the nature while you're up there, but don't expect surprises. After all this Berjaya Hill is an artificial resort place.
於 2018 年 12 月住了 1 晚
The Management 於 2018年12月30日的回應
Dear Monsieur Hung Kei, Bonsoir from The Chateau Spa & Organic Wellness Resort! Thank you very much for taking the time to write your review on your stay experience. We are truly sorry to hear of your unpleasant experience with the transportation. A gentle note, We do provide personalized limousine services with a certain amount of fee charges. Please contact our Guest Services team for further details and information. However, We have also shared your feedback with the relevant Department Managers which I assure you are much appreciated and will be looked into accordingly for their corrective and improvement measures. Guest feedback, whether positive or otherwise, is essential in our continuous effort to improve the guest services as well as to give us a better understanding of our guest's needs in resolving issues promptly and fairly. You taking the time to write your review is greatly appreciated. We look forward to your return visit with a warm welcome and you can be certain of our best attention at all times. Happy New Year 2019 ! Thank you & Best Regards, The Management.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
飯店服務好，房間也很乾淨
於 2018 年 12 月住了 2 晚
The Management 於 2018年12月30日的回應
Dear Monsieur /Madame, Bonsoir from The Chateau Spa & Organic Wellness Resort! It was a great pleasure welcoming you at The Chateau and we are overwhelmed with joy that you had a relaxing and rejuvenating stay with us. We are certainly looking forward to welcoming your guest and you soon ! Happy New Year 2019 ! Thank you & Best Regards, The Management.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 8 月住了 2 晚
The Management 於 2018年11月27日的回應
Dear valued Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

10/10 優異

hun chuan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
服务非常棒的一间酒店，所有东西的做得非常好,很不错
The Management 於 2018年11月27日的回應
敬爱的顾客， 感谢您花时间分享您的住宿体验。我们希望能够在不久的将来欢迎您的再次光临！ 祝好，

6/10 一般

Mark

伴侶同遊
讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
The room design was poor and maintenance was significantly lacking. Basic maintenance had not been done.
於 2023 年 11 月住了 5 晚
Diyana | Ops Exec 於 2023年12月2日的回應
Dear Mark,Bonjour from The Chateau Spa & Wellness Resort!We appreciate you for taking the time to post a review which allows us to address the various shortcomings in our delivery process, helping us to ensure we deliver good service to all our guests with care, efficiency and consistency by all levels of our serving team.Kindly accept our sincerest apologies if we have not met or exceeded all of your expectations during your stay.There is no excuse to be found and can only regret for not having the opportunity to meet up with you and able to rectify where possible to assure a more pleasant and memorable hotel experiences.However nevertheless rest assured we will strive to perfect your stay with us the next time. Looking forward to welcoming you back here soon.

8/10 不錯

Eric

於 2023 年 11 月住了 2 晚
Nizam 於 2023年11月16日的回應
Dear Eric,Greetings from us at The Chateau Spa & Wellness Resort! Thank you for your rating and hope you had a wonderful and memorable stay with us.Thank you once again and wish you a wonderful day.

10/10 優異

Kim

於 2023 年 10 月住了 1 晚
Nizam 於 2023年11月8日的回應
Dear Kim,Bonjour from us at The Chateau Spa & Wellness Resort!Thank you for the 10 out of 10 rating.Wishing you a wonderful day.

10/10 優異

Kala

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Hope they continue maintaining the place
於 2023 年 8 月住了 1 晚
Nizam 於 2023年9月19日的回應
Dear Kala,Greetings from us at The Chateau Spa & Wellness Resort! Thank you for your recent visit and your valuable feedback as it allow us to improve for the benefit of our future guests.I'm pleased that you did enjoy all other aspects of your stay. Thank you once again and hopefully we see you return in the future.

8/10 不錯

TEE

於 2023 年 8 月住了 1 晚
Nizam 於 2023年9月19日的回應
Dear TEE,Greetings from us at The Chateau Spa & Wellness Resort! Thank you for your recent visit and your valuable feedback as it allow us to improve for the benefit of our future guests.I'm pleased that you did enjoy all other aspects of your stay. Thank you once again and hopefully we see you return in the future.

10/10 優異

terence

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Nice to relax
於 2023 年 6 月住了 1 晚
Dzul 於 2023年6月10日的回應
Dear Terence, Bonsoir from us at The Chateau Spa & Organic Wellness Resort! It was a great pleasure having you at The Chateau and we are glad that you had a relaxing and rejuvenating stay with us. We would like to extend our heartfelt appreciation for selecting us as your preferred resort. Aspiring to be the leader in the Hospitality industry, we continuously strive to maintain our quality and service standards. We really appreciate that you took your valuable time to review our resort and kindly accept our sincere apologies, should we have not met or exceeded your expectations in any way during your stay. Nevertheless rest assured that we will strive to perfect your stay with us the next time. A bientôt! Regards,

4/10 欠佳

Bernard

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Très très vieu Hotel, le personnel ne parle pas très bien anglais!!! L’attente au restaurant est immense, énorme malgré le faite qu’il n y a pas grand monde ! Vraiment je vous déconseille cet endroit !
於 2023 年 5 月住了 2 晚
Dzul 於 2023年6月10日的回應
Dear Bernard, Greetings from us at The Chateau Spa & Wellness Resort!We appreciate you for taking the time to post a review on Hotels.com which allows us to address the various shortcomings in our delivery process.The Chateau Spa & Wellness Resort is modeled after a 12th century “Haut Koenisgsbourg” castle in Alsace, France, stands proudly at 3,000 feet above sea level, sprawled over 16,000 acres of lush greenery.There is no excuse to be found and can only regret for not having the opportunity to meet up with you and able to rectify where possible to assure a more pleasant and memorable hotel experiences.We hope that you will provide us with another opportunity to welcome you back with a positive guest experience and stay.

8/10 不錯

Hui Zhi

於 2023 年 6 月住了 1 晚
DZUL 於 2023年6月10日的回應
Dear Hui Zhi,Greetings from us at The Chateau Spa & Wellness Resort!Thank you for your nice comments about our property and our associates, it is always nice to know we succeed in making our guest having a successful and memorable stay with us.I will surely pass your positive and motivating feedback to my Team members.Thank you so much once again; it is really nice to know when we do well!Have a fantastic time ahead.

6/10 一般

Katsushi

親子同遊
讚好：職員與服務
不滿：整潔度
No water is delivered in toilet, shower poolside.
於 2023 年 4 月住了 2 晚
Dzul 於 2023年5月19日的回應
Dear Katsushi, Warmest greetings from The Chateau.Guest comments, whether positive or otherwise, is essential in our continuous effort to improve the hotel services and facilities as well as give us better understanding of our guest's needs. Please do accept our sincere apologies in your recent stay experience with the shortfall expectations, time and interest you have taken to highlight your deep dissatisfaction with water supply at the swimming pool changing room. We had no alternatives but to take necessary actions at a short notice to rectify the defects or we would have to endure more complains due to it. We have always ensured that we placed our circulated letter in all our guestrooms to inform them about any activities in the hotel that may cause some discontent during their stay. While care had been taken to ensure minimal disruption to the everyday operations and comfort of guests, we have taken note of your comments and shall monitor all upgrading works more closely in future. I regret not having able to meet up with you, during your stay with us. We hope that you will provide us with another opportunity to welcome you back with a positive guest experience and stay. Thank you

4/10 欠佳

Kar Wein

伴侶同遊
讚好：整潔度、職員與服務和設施服務
不滿：住宿狀況
Specifically booked the Jacuzzi suite to enjoy the Jacuzzi but the Jacuzzi is not well maintained. Can’t even use the jacuzzi for more than 10 minutes and we had to manually add the water from the toilet due to the water flow is not strong enough because there is leakage in the Jacuzzi. The duty manager did not offer anything for future trip or solution to compensate the bad experience.
於 2023 年 4 月住了 1 晚
Dzul 於 2023年5月19日的回應
Dear Kar Wein,Warmest greetings from The Chateau.Guest comments, whether positive or otherwise, is essential in our continuous effort to improve the hotel services and facilities as well as give us better understanding of our guest's needs.Your feedback is greatly appreciated. Please do accept our sincere apologies in your recent stay experience with the shortfall expectations. Your experienced was shared with the relevant Head of Departments which we assure you and that corrective measure will be taken to ensure that this unfortunate incident does not repeats it. This is not the kind of service we aim to portray at the resort.Aspiring to be the leader in the Hospitality industry, we continuously strive to maintain our quality and service standards. Moving forward in our effort to provide our guests with the best wellness resort experience, we would like to kindly inform that we are in the midst refurbishing selected areas of the resort which includes our rooms with expected completion soon.We hope that you will provide us with another opportunity to welcome you back with a positive guest experience and stay. Thank you.

10/10 優異

Wan

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 1 月住了 1 晚

10/10 優異

Mas Aidiff

於 2022 年 12 月住了 1 晚
Dzul 於 2023年1月6日的回應
Dear Mas, Greetings from us at The Chateau Spa & Wellness Resort!Thank you for sharing with us. I sincerely regret not having the opportunity to meet up with you while staying with us whereby I could have try to improve where needed and ensure you a more pleasant stay.Rest assured that your comments have been taken very seriously and immediate actions will be taken to rectify where necessary.Once again, my most sincere apologies for any discomfort caused.Next time you plan to visit The Chateau Spa & Wellness Resort, please do let me know and will ensure that you have more pleasant memories.

8/10 不錯

WEI MIN

讚好：職員與服務、設施服務和住宿狀況
於 2022 年 11 月住了 2 晚

10/10 優異

Mohd azlin

家人同遊, 伴侶同遊, 商務旅客, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good property,suggest to all
於 2022 年 11 月住了 2 晚
DZUL 於 2022年12月2日的回應
Dear Mohd Azlin,Greetings from us at The Chateau Spa & Wellness Resort! Thank you for your recent visit and your valuable feedback as it allow us to improve for the benefit of our future guests.I'm pleased that you did enjoy all other aspects of your stay. Thank you once again and hopefully we see you return in the future.

10/10 優異

Peng Chon

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff here is very polite and helpful. The surrounding is lack of activities and close too early.
於 2022 年 7 月住了 1 晚

8/10 不錯

SIOK PEIK

於 2022 年 5 月住了 1 晚

2/10 很差

CHEW PING LOKE

於 2022 年 5 月住了 3 晚

6/10 一般

Thioh

親子同遊
讚好：整潔度、職員與服務和設施服務
不滿：住宿狀況
Great service from the staffs but building is quite old, complained on the the drainage but they said couldnt be repaired. Toilet was literally flooded when we bathed. The sink had drainage oriblem as well, water couldnt flow.
於 2022 年 3 月住了 1 晚

6/10 一般

Aya

於 2022 年 3 月住了 1 晚

8/10 不錯

Mohd Nasir bin

讚好：整潔度、職員與服務和設施服務
於 2022 年 2 月住了 1 晚

2/10 很差

KAI THONG

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
不滿：職員與服務
This is my 3rd time staying at the resort. Comparing to the earlier stay, this time is the worst stay experience. I requested for extra mineral water from the concierge and no water was sent to our room. Besides, i also waited my luggage to be sent to my room for an hour after check in. I do hope to see improvement in the customer service in future.
於 2021 年 12 月住了 2 晚
. 於 2022年1月12日的回應
Thank you for your feedback, which we have forwarded to our respective Department Head for their onward corrective measures. Regards PR Comm Team

10/10 優異

NURSYAFIZA

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 12 月住了 1 晚

8/10 不錯

NIN

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Highly recommended
於 2021 年 11 月住了 1 晚

8/10 不錯

Loy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good SOP, clean
Nice, very clean to maintain SOP. Just that room abit small at this price level. But facilities still nice and less crowd
於 2021 年 10 月住了 1 晚

10/10 優異

Jolynne

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 5 月住了 1 晚

8/10 不錯

Sukhdev

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice cool retreat
於 2021 年 1 月住了 1 晚

10/10 優異

farah

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very nice and pleasing stay. Very clean
The stay at Chateau Spa is really nice. The welcome and check-in process was excellent. The service provided by the concierge, spa personnel and the gym facilities were good! Spa service was excellent, we enjoyed it and it is very professionally done and clean. Overall we were very happy - cleanliness is also good and the hotel facilities were in good condition. Only one area is lacking and needs lots of improvements - the food and beverage at the restaurant (only one is open for dinner) is not good. The food taste poorly and the portion is miserable. Buffet breakfast on second day was bad - had to ask for the bread, pancake, butter to be refilled - the tray was empty. As there is not much of venue for eating in Bukit Tinggi, it is important for chateau to provide good quality food.
於 2020 年 12 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
e stato bellissimo! molto piacevole! in mezzo alla natura...
於 2020 年 12 月住了 2 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
best place ever
We had a great night over there. Nice view, quiet place, kind staffs ! There are so many elements that you must love the place. Even the basic room has spacious balcony and you can have wonderful photos everywhere
night view over the swimming pool
於 2020 年 12 月住了 1 晚

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent stay and facilities. Had some minor issue during check-in where the room booked wasn’t available but no prior notification. Unpleasant surprise but the Manager, Mark and Jacqueline managed to resolve it. Overall, will return as very warm and excellent customer service.
於 2020 年 12 月住了 1 晚

6/10 一般

Choo Hock

於 2020 年 2 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 2 月住了 2 晚
Public Relations Executive 於 2020年2月19日的回應
Dear Valued Guest, Bonjour from The Chateau Spa & Organic Wellness Resort! It was a great pleasure having you at The Chateau and we hope that you had a relaxing and rejuvenating stay with us. We really appreciate that you took your valuable time to review our property. Hoping to serve you again in near future. Merci!

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 1 晚
PR Executive 於 2020年2月7日的回應
Dear Guest, Bonjour from The Chateau Spa & Organic Wellness Resort! It was a great pleasure having you at The Chateau and we hope that you had a relaxing and rejuvenating stay with us. We really appreciate that you took your valuable time to review our property. Hoping to serve you again in near future. Merci!

2/10 很差

Kathy

不滿：職員與服務
於 2020 年 1 月住了 3 晚

8/10 不錯

Choo

於 2019 年 12 月住了 1 晚

8/10 不錯

Fahri Zaini

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Please discount on the Restaurants.
Good Nothing much to do but relax and finish a book. Restaurants are way too expensive, no wonder it was empty the while day. For lunch we drove down to Janda Baik and For Dinner we walked to Colmar Tropical that was walking distance and the price of food was slightly lower. Management should think about major reduce in the food price. By the way the Breakfast was OK same meal on Saturday Morning and Sunday Morning, The Fried Bee Hoon was tasteless its like Bee Hoon fried with Chili's.
於 2019 年 12 月住了 2 晚
PR Executive 於 2020年1月30日的回應
Dear Fahri Zaini, Bonjour from The Chateau Spa & Organic Wellness Resort! We really appreciate that you took your valuable time to review our property. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Hoping to serve you again in near future. Merci!

10/10 優異

真實旅客

讚好：整潔度和職員與服務
於 2019 年 12 月住了 1 晚
PR Executive 於 2020年1月30日的回應
Dear Guest, Bonjour from The Chateau Spa & Organic Wellness Resort! It was a great pleasure having you at The Chateau and we hope that you had a relaxing and rejuvenating stay with us. We really appreciate that you took your valuable time to review our property. Hoping to serve you again in near future. Merci!

4/10 欠佳

KS (Singapore)

親子同遊
不滿：整潔度、設施服務和住宿狀況
Low water pressure and property needs an upgrade. Colmar French villa was a disappointment.
於 2019 年 12 月住了 2 晚
PR Executive 於 2020年1月30日的回應
Dear KS, Bonjour from The Chateau Spa & Organic Wellness Resort! We really appreciate that you took your valuable time to review our property. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Hoping to serve you again in near future. Merci!

10/10 優異

真實旅客

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Service is excellent, all staff VERY well trained. Highly recommended.
於 2019 年 11 月住了 2 晚
PR Executive 於 2020年1月30日的回應
Dear Guest, Bonjour from The Chateau Spa & Organic Wellness Resort! It was a great pleasure having you at The Chateau and we hope that you had a relaxing and rejuvenating stay with us. We really appreciate that you took your valuable time to review our property. Hoping to serve you again in near future. Merci!

10/10 優異

Cheryl

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean, quiet, relax. Good food and good service
於 2019 年 11 月住了 1 晚
PR & Communications Executive 於 2020年2月1日的回應
Dear Cheryl, Bonjour from The Chateau Spa & Organic Wellness Resort! It was a great pleasure having you at The Chateau and we hope that you had a relaxing and rejuvenating stay with us. We really appreciate that you took your valuable time to review our property. Hoping to serve you again in near future. Merci!

10/10 優異

Abdulhaleem

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
استرخاء
المنطقة منعزلة، واجمل ما فيها الفندق. هو المكان الوحيد الذي يمكن استجدام الفيزا فيه. لا يوجد صراف في المنطقة. غسيل الملابس مجانا لثلاث قطع بالليلة الواحدة. مناسب جدا للاسترخاء والهدوء.
於 2019 年 10 月住了 2 晚
Public Relations Executive 於 2020年2月19日的回應
Dear استرخاء, Bonjour from The Chateau Spa & Organic Wellness Resort! It was a great pleasure having you at The Chateau and we hope that you had a relaxing and rejuvenating stay with us. We really appreciate that you took your valuable time to review our property. Hoping to serve you again in near future. Merci!

10/10 優異

RoN

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff were friendly and accommodating. The Breakfast was delicious and variety of choices. We stayed at the Deluxe Room (King Bed) - spacious comfortable and very beautiful decoration. Just walking distance to Colmar Tropicale. Overall we enjoyed our stay at the fullest. ;)
於 2019 年 10 月住了 1 晚
PR & Comm Executive 於 2020年2月1日的回應
Dear RoN, Bonjour from The Chateau Spa & Organic Wellness Resort! It was a great pleasure having you at The Chateau and we hope that you had a relaxing and rejuvenating stay with us. We really appreciate that you took your valuable time to review our property. Hoping to serve you again in near future. Merci!

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 10 月住了 6 晚
PR & Comm Executive 於 2020年2月1日的回應
Dear Guest, Bonjour from The Chateau Spa & Organic Wellness Resort! It was a great pleasure having you at The Chateau and we hope that you had a relaxing and rejuvenating stay with us. We really appreciate that you took your valuable time to review our property. Hoping to serve you again in near future. Merci!

8/10 不錯

真實旅客

讚好：整潔度、設施服務和住宿狀況
於 2019 年 10 月住了 3 晚
PR & Comm Executive 於 2020年2月1日的回應
Dear Guest, Bonjour from The Chateau Spa & Organic Wellness Resort! It was a great pleasure having you at The Chateau and we hope that you had a relaxing and rejuvenating stay with us. We really appreciate that you took your valuable time to review our property. Hoping to serve you again in near future. Merci!

8/10 不錯

Daphne

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful hotel stay
The hotel was great - great service, great food, great room and very comfortable beds. All 5 of us slept very well and loved our two bed room suites very much. Free shuttle to nearby places was great. Unfortunately, karaoke system was a let down , not user friendly and too old. Spa and Massage was good, a bit on the pricing side. Wheelchair friendly so it's great for my mom.
於 2019 年 10 月住了 2 晚
PR & Comm Executive 於 2020年2月1日的回應
Dear Daphne, Bonjour from The Chateau Spa & Organic Wellness Resort! It was a great pleasure having you at The Chateau and we hope that you had a relaxing and rejuvenating stay with us. We really appreciate that you took your valuable time to review our property. Hoping to serve you again in near future. Merci!