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"One of the nicest hotels I've stayed in bar-none. Room was massive with a gorgeous night view. All room amenities could be controlled via the tablet in the headboard, including AC, TV and info about Beppu. Within walking distance of Beppu Station as it's just up the hill. Parking offered from venue across the street. Bathroom had a full soak tub with a powder room, and a segregated toilet. room. Beds were comfortable and big. Rooftop pool was a joy to experience, with heated guardrail-less pools that have stone chairs built into the pool overlooking Beppu and the mountains. Onsen was decent, but could use a servicing to remove lime scale. Will be back again"

"Friendly"

"The traditional style and super friendly and helpful staff were awsm. The Onsen experience amazing. "

"Both front desk and restaurant Staff are very attentive and helpful. The hot spring bath and massage chairs helped relieve fatigue. We are so glad we chose this hotel."

"Everything was great! We loved all the amenities such as free ice cream, Yakult, laundry and more. The staff was very kind and helpful. The eight private onsen were also all amazing although at time there was a long wait for them. "

"Clean room ,great meal"

"Staff members are so nice! I was very happy because even though we were late for the breakfast time they kindly served us. Hotel is very clean, modern, and convenient. I would definitely stay again at this hotel. Again this service was the top level of high standard of Japan generally. "

"Thoroughly enjoyed dinner with your personal grill , the beef and buffet included "

"Everything was great except the slow elevators and crowds at the lobby. Got to be patient waiting for the elevators. "