Galien Burns Prairie Preserve Hotels

"The room was in good condition, but the pillows were awful. They need new pillows because it gave us a neck pain and we did not sleep very well. We told the desk attendant, and he said that they have no replacement. I suggested that they consider it in the future. I also told them that they need to look at the bathroom sink faucet. It was dripping, if you did not push it down hard. "

"Beautiful home. Very clean and comfortable. Was looking forward to the fireplace, but unfortunately it was out of service. Everything else was awesome though."

"We had such a lovely weekend - the music selection and the surrounding nature were definitely a standout but overall, the home was so cozy and relaxing! "

"We were a group of 23 (mix of adults/kids) driving from Chicago for a small group retreat. Upon arrival at 9pm, the driveway was snowed in with 3 inches of snow where 2 cars were stuck at the bottom of the driveway. When I called Sage (guest services) for assistance, she stated that "we would have sent someone tonight, but it cannot be helped until the next morning." When I reached out again, stating that this is a safety issue as we have nowhere to park our cars until tomorrow (we had about 7 cars in our group), and asked again for someone to come tonight, I received the same answer. They eventually sent someone after I persisted over 30 minutes. Once the snow removal arrived, it took another hour for the job to be completed - so several of us had to wait on the street until it was done, preventing us from entering and settling into the home until 11pm. Walkway and stairs were not shoveled or salted - we had to do this on our own.Keurig was not usable - the water case appeared to not have been changed for a very long time, as there was mold in the water.Utensils/dishes were not clean. We had to rewash it by hand before using it because the dishwasher would leave a strange white residue on it. The smoke alarm had a low battery that required changing. This disturbed some of us while sleeping and posed a safety concern as we had to remove the whole alarm.Overall house was clean, but lots of little things that disrupted our stay. "

"The room was clean and the staff was courteous. Thecprices at the restaurant were a little high. I would stay again."

"The Loft was nice and clean. The decor was perfect. We had a great stay. Host was easy to contact and responded quickly. "

"The home was very well kept and very quaint. The location was perfect for where we wanted to be as far as our New Years itinerary. I would definitely stay again! "

"Beautiful, well-appointed home. It is much larger than the photos represent! Plenty of room to have personal space while accommodating several people. Very comfy beds! We loved the cozy family room and playing board games. Downtown Three Oaks was a quick walk, with cute coffee shops and antiques etc. Easy access to the South Shore to get to the city, yet secluded enough to feel like a peaceful escape at the end of a long day. 10/10 would rent again, my entire family commented on how much they loved the home. "

"Excellent location and lovely apartment! We loved our stay and will be back!!"