Chicago Burr Ridge Village Center Hotels

"Tub didn’t work and molded"

"If your room is facing the highway you can hear the noise but everything else was good!"

"I was hesitant to book here because of some of the reviews and the location and exterior look of the property. But it surpassed all expectations! Great staff, clean, and the bathroom especially was nice with a little bow they leave on the toilet paper and nice big and hot walk in shower with actual bottles of pumpable soap instead of cheap little bars. Plentiful parking too. Loved it!"

"I booked the hotel for a colleague."

"Terrible"

"Breakfast was fresh and the best compared to other free breakfast hotels. It’s self parking and it felt safe and convenient."

"Pool was closed, which was part of our selection criteria"

"We observed guests violating the hotel's policy while using a facility, resulting in boundary issues and making use so uncomfortable we no longer could use the facility.We asked the staff to intervene, but their response was not sufficient, nor did they enforce their own policies.When we asked the staff again to intervene they without cause said we were wrong and dismissed our complaint and us. Taken back my significant other was no longer comfortable in the hotel. Living with someone who suffers from PTSD you encounter situations you can't avoid but this particular situation was preventable and they failed to do so."

"I am writing to express my extreme disappointment with my recent three-night stay. Despite reserving a non-smoking room, I was initially checked into a smoking room that smelled of stale smoke and had a leaking bathroom. Upon requesting a change, the second room provided also had a strong odor. Furthermore, the room was incredibly noisy due to a rattling AC and vibrations that lasted all night. To make matters worse, my room was never serviced once during my entire stay."