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关于北门酒店的点评

5 out of 5
北门酒店
The Northgate, Northgate Street, Bury St Edmunds, England

点评

8.8

超赞

10 分 - 超赞。41 条好评，共有 74 条点评" "
8 分 - 还可以。24 条好评，共有 74 条点评" "
6 分 - 一般。5 条好评，共有 74 条点评" "
4 分 - 很差。4 条好评，共有 74 条点评" "
2 分 - 糟糕。0 条好评，共有 74 条点评" "

9.4/10

清洁度

9.2/10

员工和服务

9.0/10

服务设施

9.0/10

住宿条件和设施

8.2/10

环保

点评

8/10 还可以

paul

满意：客房舒适度
不满意：住宿条件和设施
Easy check in, on first impression room was a good size , bed comfortable , bathroom the toilet looked like it had been broken for dome time, we did message North gate to inform them along with photos, but no response , crack in toilet seat is unhygienic ! Cobwebs in the bathroom as well Breakfast was ok We did inform someone about the toilet seat again when we checked out
2023 年 3 月入住 1 晚

8/10 还可以

Samuel

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 2 月入住 1 晚

6/10 一般

Anne

与家人出行
满意：清洁度、住宿条件和设施、客房舒适度
2023 年 2 月入住 2 晚

10/10 超赞

Sophie

2023 年 2 月入住 1 晚

4/10 很差

真实旅客

商务旅客
满意：清洁度
不满意：客房舒适度，员工和服务
Listed as 5 stars but no staff there so no service. Difficult to get in. No breakfast until after I had to leave and no way to request it earlier so I didn't get any. Not as advertised. I would class this as 3 star at best. Very overpriced for what you get. Won't be staying there again.
2023 年 2 月入住 1 晚

8/10 还可以

Marion

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Easy to book, check in and leave. Lovely room. Large and tasteful. Comfy bed. All very clean. Bathroom quirky and nice, good towels, sparking clean but one or two painted areas needing attention. Breakfast was fine, staff member very pleasant. Parking at the back was excellent but not well signposted. Communal areas could do with update (hall/stairs, breakfast room). Stair carpet looked dirty which was unfortunate first impression. TV remote not working (batteries?) Location excellent. Overall a very nice stay.
2023 年 2 月入住 2 晚

8/10 还可以

Cindy

2023 年 1 月入住 1 晚

4/10 很差

Jan

2023 年 1 月入住 1 晚

6/10 一般

Ann

2022 年 11 月入住 1 晚

10/10 超赞

Katrina

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The Northgate is in an excellent location which allows you to explore Bury St. Edmonds with a short walk. The rooms and the grounds are beautiful and the syaff amazing. We did the chefs table dinner and had auch a fantastic meal! Would highly recommend
2022 年 9 月入住 1 晚

10/10 超赞

Sonia

2022 年 8 月入住 1 晚

8/10 还可以

JUDITH

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
sejours Bury St Edmunds
lovely hotel situated 5 minutes walk from the center of Bury St Edmunds.Bedroom nicely decorated and the bed very comfortable. Difficult to dry hair as no plug in the bathroom and no mirror in the bedroom!! Unfortunately we were in a front bedroom which is on the main road!! very noisy from 7.am
2022 年 7 月入住 2 晚

10/10 超赞

Amy

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Super helpful and friendly staff, amazing breakfast and comfy bed!
2022 年 6 月入住 1 晚

10/10 超赞

Benjamin

2022 年 5 月入住 2 晚

10/10 超赞

Daniel

2022 年 5 月入住 1 晚

10/10 超赞

Catherine

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2022 年 5 月入住 1 晚

8/10 还可以

Jayne

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful rooms lovely hotel
2022 年 5 月入住 2 晚

6/10 一般

Richard

满意：清洁度
Overall it’s decent hotel but overpriced
This is a decent small hotel close to town centre with free parking. We paid for a superior room and for the price we paid we were a little disappointed. Decor a little tired especially in the bathroom but main issue was no hot water in the evening; shower was only tepid. Also room was very cold at night even after turning radiator. We tried to grab something to eat in the restaurant around 17:00 but were told it was fully booked even though it was empty. Suggested that we could order snacks from the bar, these were very limited, 4 options I think. It’s a nice small hotel but if you are changing 5 star rate then you need to do better. I did report hot water situation at check out but the young lady seemed very inexperienced and just said she would report it.
2022 年 4 月入住 1 晚

10/10 超赞

Renais

2022 年 3 月入住 1 晚

10/10 超赞

Pamela

2022 年 3 月入住 1 晚

8/10 还可以

Holly

2022 年 3 月入住 1 晚

4/10 很差

Curtis

与配偶出行
满意：服务设施
不满意：住宿条件和设施，清洁度
Nice area, nice site, but bed being held together by tape, for the price a night isn’t great, and unfortunately temporary traffic lights the day we stayed which meant constant noise, I am sure in a different room without the temporary traffic lights would of been a much different experience.
2022 年 2 月入住 1 晚

10/10 超赞

Kerry

2022 年 2 月入住 1 晚

8/10 还可以

Julie

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
We stayed one night all good. Would have liked a larger choose in restaurant.
2022 年 1 月入住 1 晚

8/10 还可以

Andrew

满意：清洁度、住宿条件和设施、客房舒适度
A little disappointed with the food not very hot and breakfast was definitely hot at all
2021 年 11 月入住 1 晚

10/10 超赞

Paul

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Enjoyable stay. Very efficient service throughout with attention to detail.
2021 年 11 月入住 1 晚

10/10 超赞

Susan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 11 月入住 3 晚

10/10 超赞

pascal

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 10 月入住 1 晚

6/10 一般

L

满意：清洁度
不满意：客房舒适度
Gone very downhill
Our third stay and probably our last has really gone downhill. We were put in a very hot room with fan that barely worked may just of been brand but terrible, street facing room so very noisy with windows open to try and sleep due to hotness of the room. ONE coffee pod in room for coffee maker ! So not even one each! Cleanliness was not as good as previously either, floor in bathroom did not look as if been cleaned properly as hair and dead fly in toilet. Very disappointing.
2021 年 9 月入住 1 晚

10/10 超赞

Ian

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
A Perfect Stay
Everything was perfect!
2021 年 9 月入住 2 晚

10/10 超赞

John

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 9 月入住 1 晚

8/10 还可以

真实旅客

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Loved the outdoor terrace and tipi
2021 年 8 月入住 2 晚

8/10 还可以

Stewart

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 8 月入住 1 晚

10/10 超赞

Ian

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Don’t hesitate to stay here.
Fantastic stay. Staff are terrific. Friendly, courteous, and very aware of client needs. Barman makes superb cocktails with a degree of theatre! Very professional. Food was superb - dinner and breakfast. Very convenient location in a very beautiful city. Highly recommended. We will be returning.
2021 年 7 月入住 1 晚

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We stayed just a single night in The Northgate and overall we found it to be a great place to stay. Clean, pleasant decor, food was good and the staff were excellent. We had dinner in the restaurant and were very impressed. Free parking on-site was an additional sweetener and greatly appreciated. The one single criticism that you could level at our room was the fact that it was front facing - and the traffic noise was noticeable.
2021 年 7 月入住 1 晚

10/10 超赞

Ian

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Just what we wanted
Lovely hotel in a great location.Staff were friendly & professional. Breakfasts were great & we enjoyed a few drinks in the bar. Will definitely be returning 👍
2021 年 6 月入住 2 晚

10/10 超赞

Graham

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 5 月入住 1 晚

10/10 超赞

Danielle

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Feels special!
Lovely experience! Staff on point and very accommodating. Hotel and room well kept. Can't wait to return for food and cocktails!
2020 年 12 月入住 1 晚
Northgate Team 于 2020年12月10日 的回复
Thank-you for such lovely comments! We're so glad that you enjoyed your stay and hope to see you again soon!

8/10 还可以

E

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice little hotel
Well positioned on the edge of the town centre with free parking at the rear. Nice decor, good sized rooms and very clean.
2020 年 9 月入住 4 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 8 月入住 1 晚

10/10 超赞

Chris

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Fantastic hotel. Excellent service and amazing food!
2020 年 8 月入住 1 晚

6/10 一般

Monika，Snodland

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is a very old building with no air conditioning. Unfortunately the room I got was facing the high street that was really noisy making it unpleasant as I had to open the windows do to the heat. The stuff very kindly offered that I could switch rooms but the only other available one was right right above the kitchen and the kitchen fan was just as bad. Personally, not a great value for money. Looks are not everything after all.
2020 年 8 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff were excellent, very attentive and looked after us very well. The room was comfortable and nicely decorated. Only downside was the stairs as we both have creaky knees. Would go back again but book a room on a lower floor.
2020 年 3 月入住 2 晚

8/10 还可以

真实旅客

2020 年 2 月入住 1 晚

10/10 超赞

Judy

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice venue, good service and totally relaxing.
2019 年 12 月入住 1 晚
Reservations 于 2019年12月30日 的回复
Thank-you for such a positive review! We hope to see you again soon.

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 12 月入住 1 晚
Samantha 于 2019年12月23日 的回复
We're glad you enjoyed your experience and hope you will be back soon.

10/10 超赞

真实旅客

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Food was excellent. Was especially impressed with the vegan black pudding dish on the dinner menu. Our rooms were right at the top of several flights of deep stairs so older visitors might want to ask on which floor their rooms will be.
2019 年 12 月入住 1 晚
Samantha 于 2019年12月23日 的回复
Thank-you for your kind review. We're glad you enjoyed your experience and certainly hope you'll come see us again soon!

10/10 超赞

Richard

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing hotel
A fantastic Hotel, amazing food and a very chic cocktail bar
2019 年 10 月入住 1 晚
Northgate Reservations 于 2019年12月2日 的回复
Thank-you for such a positive response! We hope you'll stay with us again soon.

10/10 超赞

ROSE

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 10 月入住 2 晚
The Northgate 于 2019年12月2日 的回复
We're glad you enjoyed your experience and hope you'll come in again soon!

8/10 还可以

James

满意：客房舒适度
2019 年 9 月入住 1 晚