Hartford Butler McCook House and Garden Hotels

"When I pulled up I was greeted by an enormius rat running across the lot. The lobby reeked of a oke.. Both ciggies and weed. Hallways as well. Room was smoke free and comfy but noisy af with amtrack station next door."

"For almost $700 for 2 nights with no breakfast included, I expected a lot better. The room itself wasn’t awful, having a fully equipped kitchen was convenient, and the view overlooking Dunkin' Park was nice, especially getting to watch fireworks both nights. Unfortunately, the cleanliness was disappointing. There was hair in what were supposed to be clean towels, thick dust built up in the bathroom vent, and dust/toothpaste splatter left on the mirror. The surrounding area also gave off a very uncomfortable vibe, including nearby homeless tents, which made the stay feel less safe and relaxing than expected. Overall, it wasn’t the worst stay, but definitely not worth the price we paid. We’ll be back in Hartford this weekend, but we won’t be staying here again."

"The breakfast menu was fresh. The staff were very friendly. Parking is plentiful. The room was much smaller then I thought it would be."

"There's a cigarrete"

"Great place great prices"

"We were really looking forward to our stay. For a high end luxury hotel our room and parts of the hotel we walked through were quite scratched up, dented and not in great shape. I went use a guest robe and there was a big hairball in the sleeve. And then the day we arrived we had come from a specialty bakery where we bought $75 worth of baked goods to take home to share with family and friends—however we went out for the day and put the do not disturb sign on the door— when we got back later that day our room had been “touched up” and our entire bag of baked goods was gone. We had left our bags open as well because we weren’t planning on having our room cleaned that day— so the overall experience felt very violating. Lastly, they have no guest parking. We will definitely never stay here again."

"The room smelled like bleach. Bugs in the sink and shower. Large air gaps in the doorway. We left and could not get a refund from anyone!!!"

"Staff was great, very accommodating, And the room was clean when we arrived"

"The staff and property were wonderful! Michael was extremely wonderful! You are lucky to have him!"