“there was a reservation for 4 people two adults two children upon arrival we were met by the managers later they saw our family and contacted the owner then they demanded an additional payment of 150 PLN from us for the fact that the children are not children And they are considered as adults although the age was indicated on the site children after that we turned around and left do not recommend this hotel to anyone because there are extra hidden charges”
“Wonderful! Clean and well designed property with everything you need in the rooms. Close to a bus station to go to Białka, Zakopane and Krakow. Breakfast is delicious with an abundance of choices.”
“Great location. Staff very welcoming and helpful. Our room was by the main road so they changed us to a quieter location immediately and without fuss.”
“Foi uma estadia fantástica. A pousada é maravilhosa, limpeza impecável, arquitetura e interior encantadores. Nosso quarto e banheiro bastante espaçosos, cama confortável, e nossa vista da janela foi deslumbrante. Pousada extremamente familiar. Para quem quer descasar depois de um dia inteiro de passeio pela cidade ou simplesmente relaxar com tranquilidade, é o local ideal. Faltam palavras para descrever o quanto é maravilhosa.”
“I loved my stay at Villa 11. It is beautifully decorated, extremely comfortable and everything is done to a high quality. Elizabeth is a lovely host and the Prosecco at breakfast on Saturday was a very nice touch! As was the complimentary coffee and snacks available throughout the day. The breakfast was excellent and the lovely staff worked hard to keep it constantly replenished. My only observation is that it would be best to stay here with a car. Whilst I loved being out of town with great……
“Good location, but everywhere in Zakopane seems to be easily walkable. The room was fine. Had a fridge and a balcony with a goid view. The breakfast was really good and the staff was nice.”
“I went there with my brother and we both loved it.
Stunning property, wonderful atmosphere and great location - it's so easy to get around from there whether you feel like walking or just taking Uber. The place around the property was also beautiful offering marvellous views.
Staff was very friendly and not to mention the food... DELICIOUS. One of the best breakfasts buffets I've ever had in hotels - and the ladies offer to cook something hot to it whether it's sausages, omelette, scrambled……
“Awesome Skihotel! Our stay was in fall, great for hiking at the high Tatra. The room (3 beds) was big & very comfortable. Bathroom a little bit tiny but nice. Great for a family stay. Sauna, hot tub, steambath, professional gym (a lot of weights, machines, heavy barbells), kids playroom, adult recreational room (pool billard, kicker table, table tennis...) Nice reastaurant, cool bar, very good breakfast. And there is aThermal Bath across the street.”