4/10 Poor
Yamina
14 Dec 2024
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty ! Bad smell ! Would not recommend !
The house has not been cleaned properly before our arrival : leak in the kitchen that they knew about because there was a bassin under it, mouldy kitchen utensils and spices, mould on the chairs, mould on the wall behind the bed frame, smelly couch, dirty dinning table …
When we complained they offered a free of charge cleaning. But it was not really a cleaning, they changed the linens and fluffed the cushions on the couch they didn’t even sweep the floors !!!!
The house should have been deeply cleaned before our arrival, and something done to deal with the humidity problem.
Also this is the first place we are staying in that does not provide cleaning products so the guests can clean after themselves.
Very disappointed in the service and the amenities.
Yamina
Stayed 15 nights in Nov 2024