鄰近溫哥華加拿大廣場郵輪碼頭酒店 | 熱門溫哥華加拿大廣場郵輪碼頭住宿限時優惠每晚可低至 HK$1,388

"Excellent customer service"

"On the day of check-out. The counter said that they are willing to help take care of the luggage, and informed us that the road to pick up the car would be under construction in an hour or two, and our car could continue to be parked here until 2:00 p.m. We went back to the hotel before 2:00 p.m. and told the counter that we were going to pick up the car. While waiting for the car, we sat in the lobby restaurant and enjoyed the welcome drink. When we were about to leave, we found that the car was locked. Back to the counter to confirm, they told us that we had to pay the extra parking fee before returning the car key to us. The hotel's valet fee is 55 Canadian dollars a day. We left before 2:30 p.m., but they forced us to pay 34 Canadian dollars in exchange for the car key. Our car key was not even on the counter, but "hidden" in the small room where the luggage is stored. While waiting for the car, we sat in the lobby and didn't leave at all! The valet and the counter staff didn't even come to tell us that our car had arrived. They were not busy, and there were not many guests visiting during this time. At other times, they just stood and looked at us many times. We walked past the counter on our way to the parking lot. We smiled and thanked them at that time, but they never told us anything about the parking fee. Instead, they watched us walk to the car and come back to the counter so that they could charge us the extra parking fee. Stay Away! Do Not Recommend! "

"前台職員態度一般般，但整體是理想，酒店位置方便"

"Good and helpful"

"1.與圖片相符，一個人住可以、兩個人的話行李可能沒地方放 2.一樓有提供水還有販賣機 3.退房後可以寄放行李 4.浴室空間大，有全身鏡 "

"The location and facilities of this hotel are great. The rooms are big enough, and the large windows face to the harbor. It's so beautiful to watch the sunrise in the early morning! "

"設備不是很新穎，不過整潔乾淨，地點很好，健身房空間寬敞，下次會再來。"

"not easy to find the way to drive in, no signage. car park is under renmovation. no close to mall. "

"I like how the rooms were cleaned everyday and that the bedroom has a bit more privacy with the extra doors that separated the living space."