Outdoor pool

Reviews of Casa Bijoux in the heart of Cancun's hotel zone, sleeps 16.


Reviews

8.4

Very good

Rating 10 - Excellent. 4 out of 5 reviews" "
Rating 8 - Good. 0 out of 5 reviews" "
Rating 6 - Okay. 0 out of 5 reviews" "
Rating 4 - Poor. 0 out of 5 reviews" "
Rating 2 - Terrible. 1 out of 5 reviews" "

9.2/10

Cleanliness

2.0/10

Amenities

2.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Carly C.

Liked: Cleanliness
Great experience for our first VRBO!
To start off, my family would like to thank the staff, very helpful in ideas and recommendations. David (host) and Valeria (property manager) responded promptly and group text very helpful that David sets up. The house itself is very open from dining to family room to outdoors with large sliding door for indoor/outdoor feel. Main floor powder room very handy for washing up as all rooms on next 2 levels. Kitchen is very spacious with large fridge/freezer and extra smaller one if need. No coffee pot, which would recommend if used to that, but boiling water and instant coffee worked, there is a Starbucks walking distance. No TV on main floor but upper living room has one for Netflix which we found cozy. All rooms have individual A/C units, easy to cool off. Bedrooms are very spacious and suited our family of 9, 4 adults, 5 kids 11-17. Slight issue with toilet, but handyman sent right over. House kept very clean by Reyna, hard worker, just like resort-daily. Need to open door for them in am. We hired a chef 4/7 days, WOW can Chef Carlos cook! Picture worthy fruit platters, 3 course meals if not more, not much desert but I’m sure would if requested(my kids had ice cream etc that we purchased at market). Evenings we would do some personal laundry and pizza/snacks. Outdoor patio table/area spacious but shared, encircled by other homes, private with nice landscaping, very quiet even so. Pool is short walk through other nice walkways between homes, shared pool which we usually found to ourselves, maybe one other family at times. Pool is slightly chilly and no hot tub, but kids enjoyed. Ask for waterfalls to be turned on. The docks are very nice atmosphere. We hired a yacht that David helped line up and they picked us up from backyard, very convenient! We felt neighborhood was safe, walked a lot, crossing streets may be iffy with smaller children but we managed. We ended up using taxi for the beach, bus seemed packed, and walking is challenging with bags/towels etc. After set up ride from David airport to house, our family found that the taxi service right by house was very affordable and easy to use, they circle around house and you can stop any of them or call, walk to. We used the corner little store, more like gas station, for ice, drinks, candy/snacks, but also a small market close by. Enjoyed the restaurant food and margaritas around the corner, walking distance! Think I covered everything and hope this is helpful.
Stayed 6 nights in Dec 2021

2/10 Terrible

Aline

Travelled with family, Travelled with partner
Disliked: Amenities, property conditions & facilities
Casa Bijoux is quite the opposite of a bijoux. I do not understand that previous ratings were positive and assuming these must have been family or friends of the owner. Me and my family arrived to the house. When entering, the dark rooms give a depressing feeling. The kitchen did not have many amenities, the gas was broken also. Going upstairs what shocked us, was that some rooms had 4 beds cramped together, others did not even have a door. With us being couples, there would have been zero privacy. On the website you cannot see that there are no doors. This is deceiving. The bathrooms are also shared, with the toilet area closed with only a curtain. Not very pleasant nor hygienic. My family and I needed just one look and we decided we cannot stay here. We had never done this before, as we all like to plan ahead. But we sat down and looked for another place to stay. When contacting the owner we never received back a refund. It was highly disappointing. I highly discourage anyone to stay here.
Stayed 2 nights in Nov 2021

10/10 Excellent

Adhiraj Swarup A.

Liked: Cleanliness
Best property and most spacious property
Great experience, amazing host. House is too beautiful.
Stayed 2 nights in Sep 2021

10/10 Excellent

Michael C.

Liked: Cleanliness
The perfect spot for a trip to Cancun with friends or family
The perfect spot for a trip to Cancun with friends or family. If you plan to travel to Cancun with more than four family members this is the perfect place to stay! It is located in the perfect spot right at the top of the hotels zone! It is a very spacious and clean 3 floor Villa! The pictures you see obviously look amazing but when you arrive to this home you can tell before you even enter that your stay is going to be luxurious! Without a doubt when I visit Cancun next year I will definitely be booking this very same Villa! Thank You David for you hospitality and service! Absolutely A1👍
Stayed 4 nights in May 2021

10/10 Excellent

Geoff W.

Liked: Cleanliness
Great propery and fantastic stay
Property was great in every way and communication with David the owner was first class.Thank you.
Stayed 7 nights in Nov 2019
Response from VrboOwner on 28 Mar 2020
Thank you very much Geoff for leaving such a nice review. We work very hard to insure our clients have the best time possible! We would love to host the team again!