生活風格大綠洲棕櫚酒店 - 全包式是否設有泳池？

是，此住宿設有2 個室外泳池及兒童泳池。

生活風格大綠洲棕櫚酒店 - 全包式是否寵物友善住宿？

否，此住宿恕不接待寵物。

生活風格大綠洲棕櫚酒店 - 全包式的泊車位收費多少？

此住宿提供免費自助泊車服務。

生活風格大綠洲棕櫚酒店 - 全包式的登記入住時間是？

登記入住時間於 15:00 開始。

生活風格大綠洲棕櫚酒店 - 全包式位於哪裡？

此住宿位於酒店區的海灘，距離埃塞尼卡塔和蘭哥斯達海灘不到 10 分鐘腳程。步行 10 分鐘即可到達尼楚普特潟湖和坎昆劇院。

生活風格大綠洲棕櫚酒店 - 全包式坎昆區

Q: 生活風格大綠洲棕櫚酒店 - 全包式是否寵物友善住宿？

否，此住宿恕不接待寵物。

Q: 生活風格大綠洲棕櫚酒店 - 全包式的泊車位收費多少？

此住宿提供免費自助泊車服務。

Q: 生活風格大綠洲棕櫚酒店 - 全包式的登記入住時間是？

登記入住時間於 15:00 開始。

6/10 一般

hans

2017 年 1 月 3 日

讚好：整潔度、住宿狀況和客房舒適度

Nice hotel

Poor food choice for vegetarians Conflicting info by staff as told chefs can make something vegetarian but restaurant staff not interested. Told to go to buffet restaurants where we can get salads. Otherwise hotel was good for activities and entertainment

8/10 不錯

真實旅客

2016 年 12 月 31 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

11 Restaurants!!!!

The elevator is extremely slow and crowded during high season. The room was spacious, room service was great. There are a lot of seaweeds/grass on the beach of the hotel due to a lot of commercial ferry ports nearby. The hotel has 11 restaurants which is the best part of my stay! Will probably go back to the Pyramid because they have nicer beach. And pls note! There is no free wifi in room, you can only use free wifi in the lobby.

8/10 不錯

Fook Seong

2016 年 12 月 26 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

We enjoyed our stay here

We got a big clean room with a nice view. Beds are comfortable. We were given free WIFI for 3 devices and the WIFI is strong. It is all inclusive and the food are great especially the White Box. We also like the buffet, the cafe and the ala carte restaurant. We enjoyed our stay here.

8/10 不錯

Faith (miami Florida )

2016 年 12 月 6 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Great location on the beach

The hotel room was very nice and the.staff is the best wide variety of activities however there was no wifi in the room you have to sit in the lobby or pay for the wifi.

10/10 優異

Di (Washington DC)

2016 年 12 月 5 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Food was amazing I wish there was a hot tub though

Great food and beautiful beach. Pleasant staff and beautiful views

6/10 一般

Menaka (US)

2016 年 11 月 12 日

讚好：整潔度、住宿狀況和客房舒適度

Great hotel, shame about the front desk staff

6/10 一般

Brendan

2016 年 10 月 28 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Food was mediocre at best. Seemed like it was pre-made and cooked in a microwave. Beach is dirty and near the inlet to a marina. Wifi does not exist in the rooms unless you want to pay an exorbitant fee. Would recommend something other than Oasis.

8/10 不錯

Ladope (US)

2016 年 10 月 25 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Great resort

Hotel has very goid service, restaurants, even gormet restaurants,permanent maintenance, saeveral daily shows all of them very good, You could not ask for more,located close to the city where you could visit malls, not to far from the airport and beside swimming pools an excellent beach with quiet warm an very transparent sea water

10/10 優異

真實旅客

2016 年 10 月 14 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Excelente comida e instalaciones

Los meseros muy amables al igual que todo el personal las instalaciones muy bonitas muchos eventos y areas de recreacion muy familiar mi familia quedo muy contenta

10/10 優異

Damian

2016 年 9 月 26 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Great resort with lots of good dining options. It sits on a beautiful beach and had plenty of options and space to sunbathing.

8/10 不錯

Garvel Family ( New Jersey)

2016 年 9 月 15 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Very nice simple hotel with nice beach setting. Great pool area and beach front. Rooms are nice staff was ok. Food was good depending on your eating habits. Recommend hotel price was responsible for all inclusive.

10/10 優異

真實旅客

2016 年 9 月 12 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Hotel muy bueno y buena ubicación

Personal muy amable, todo muy limpio, buena comida, buen servicio.

2/10 很差

真實旅客

2016 年 9 月 10 日

不滿：整潔度、職員與服務、住宿狀況和客房舒適度

Terrible, no AC, WI only in the lobby, Same food every day, all cold foods were warm, cheeses were melting from the heat, no ice to protect them cold, The beach was very dirty,

6/10 一般

Sandy (California)

2016 年 8 月 30 日

讚好：整潔度

the room was clean, and fridge well stocked.

we were told at checkout that we had two free massages with our stay. That would have been nice to know when we arrived. The phone started ringing at 8:00A.M. wanting us to buy travel packages.

6/10 一般

Markinho82 (El Salvador)

2016 年 8 月 8 日

讚好：整潔度和客房舒適度

不滿：職員與服務

Its getting old, not enough elevators

The check in was terrible, they didnt know where we need to go (apparently they have different places for check in) eventhough we realized later that day, that we paid for the lyfestyle kinda room (which suppossed to be VIP)

6/10 一般

Fernando (São Paulo)

2016 年 8 月 7 日

讚好：整潔度

Hospedagem Familiar

Hotel bom , serviço e atendimento bom os funcionários às vezes incomodavam um pouco insistindo muito cedo para limpeza do quarto mesmo o mesmo estando ocupado

2/10 很差

jasmine (houston, tx)

2016 年 7 月 11 日

不滿：整潔度、職員與服務、住宿狀況和客房舒適度

Bad experience all around

The check in was horrible the staff couldn't find our reservations, the restaurants were a joke the drinks were awful the beach was full and the staff was grouchy and unfriendly

2/10 很差

真實旅客

2016 年 7 月 10 日

不滿：整潔度、職員與服務、住宿狀況和客房舒適度

Hotel

The water and lights went out plus the ac didn't work instead of having a blast I felt in my worst nightmare

2/10 很差

真實旅客

2016 年 7 月 7 日

不滿：整潔度、職員與服務、住宿狀況和客房舒適度

SUCKS!!!! GRAND OASIS PALMS AND GRANS OASIS SENS!

We just came back from Cancun on 07/05/16. So as you can see this is very recent! We initially booked the Grand Oasis Palm, but due to a mix-up or better said a lack of organization from the Oasis chain, our rooms were not available so they moved us to the Oasis Sens. I must mention that we were a big group of 10, 8 were moved to Sens and the other 2 had to stay at Grand Oasis because their room was available, so they said that since with the bracelets we can visit each other's hotel we should be ok. First of all, the hotels weren't even close to each other! when I asked if they would pay for transportation back and forth they said "the bus is only 10 pesos" excuse me? the bus? uh no!! this was their mistake and they were expecting us to suffer for it! after a lot of arguing they said they would move this couple to our hotel 2 days later, since we wanted to enjoy the place and not waste our time arguing we agreed. When we got to the Sens the lobby and rooms were SUPER HOT! according to them the AC "just" broke that morning but they were working on fixing it, needless to say, that never happened. Then the 3rd day there was no light nor water in the whole hotel for hours! Super rude and useless staff because nobody will even try to fiz the issue when its clearly the hotel's fault.

6/10 一般

Summer (Virginia Beach )

2016 年 6 月 26 日

讚好：整潔度

不滿：客房舒適度

Decent resort on an inlet not the ocean.

The service was very nice. Hotel staff was helpful and courteous. The beds were very uncomfortable. The coffee shop dolidnt open until 730an which to me is not acceptable. A coffee shop should open no later than 530am. Prepare to use the stairs a lot. The elevators are very small and always full. The buffets were okay. The ala Carte restraunts were always completely booked. Bars were difficult to get a beverage from because the were always full with usually only one bar tender.

6/10 一般

keisha (london)

2016 年 6 月 6 日

讚好：整潔度、住宿狀況和客房舒適度

不滿：職員與服務

Nice chain of hotels - good for families

Overall experience was nice. Good family resorts - would recommend any adult only groups stay in the Grand Oasis Sens as there are a lot of families/children at the other sites Staff mostly nice although often forget what you have asked for. Also the hote management quite rude in my experience as I don't think they are used to dealing with the guests directly Also bear in mind that they will try to sell you into a time share disguised as a tour at the beginning of your stay Good location & hotel - however Grand Oasis Cancun better hotel

8/10 不錯

Tina (Seattle)

2016 年 5 月 10 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Happy with room

Check-in took a while with requesting double-beds 3 times. But in the end we got a room on the 9th floor ocean view. That was amazing! Beach was very nice, calm and shallow water but be aware of sting rays!! Food was pretty good. Our favorite was the White Box gastrobar. Absolutely amazing food and service! Bravo! Careyes was very nice and formal. I read in the previous reviews that there were lines at restaurants and you had to wait 30 mins. Well that's not true! The only line I ever saw was at Dos Lunas buffet and only at certain times. There are other places to eat if that place has a line so no big deal! Spa was not bad. Friendly staff and always happy to see you as a client. But if you want to get braids, do them at the beach from a local person. They charge way less and do good job.

4/10 欠佳

Maria (California )

2016 年 4 月 4 日

讚好：整潔度

不滿：職員與服務

staff need training in customer service

When we got there the hotel looked beautiful and welcoming, I had read reviews about the elevators and we expected the long waits no big deal... My family and I all agree that the food needs much improvement it was the same everyday and no big wow factor it might have been much better if the food was kept at a decent temperature.. Food was not even warm!!! The waiters rarely came to see what we wanted to drink so we had to go get our drinks and our plates were just sitting at our table for the most part.... I did mention to the hostess about the food and all she shad to say well you have other options wow..... I needed assistance with my confirmation of flight and went to concierge and he looked at me like I was asking for the impossible even said you want me to do what???? He then said I can't do it for you you have to go to the business center and do it yourself!!! I have been to many hotels and concierge is always able to assist with these small details!! Our room had no hot water for 2 days until we complained then miraculously we had hot water! Not staffed properly in the pool and beach areas cause we seldom got a drink from a waiter we usually had to go get our own drinks! Anytime we asked for information it was usually rerouted to someone else and had to figure it out ourselves!! Wow lifestyle people hound you every chance they get! I am not interested in time shares..... The property is beautiful but customer service for me is important!!!

8/10 不錯

真實旅客

2016 年 2 月 8 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Nice hotel on the beach

The room we had was great with beautiful view over the beach. The hotel has very friendly staff. On the day we checked out, our flight was cancelled. The hotel customer service girl booked an earlier flight for us. That saved the day.

8/10 不錯

真實旅客

2016 年 1 月 17 日

讚好：職員與服務

the elevator is too small

Everything are pretty good, but breakfast are same for everyday. Moreover, the room is dark.

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