“We absolutely loved our stay and I don't think I have anything negative to say about it whatsoever. It was perfect.
Our unit came equipped with all the amenities important to us like a dishwasher, washer, dryer and one of the largest bathtubs I have ever seen. The place was spotless, which again, cleanliness is extremely important and the entire resort was impeccable. The bed was super comfortable and there was a sofa bed as well that we did not use, but was very much appreciated to have for……
“Only one bad point: next to train rail, noisy when train pass by. Do not book this from expedia. I found that it is a discounted offer with no ensure car park lots and a next to road side room after i booked from expedia. Lucky that basecamp can arrange a parking lot for me and next time i will book them directly from their website. Expedia didn't tell me it is a "Please note that this unit has been discounted, as it does not have a guaranteed parking stall and is situated next to the stairs and……
“Accommodation was amazing. All our expectations were met. Convenient location, very close to downtown Canmore and miraculous view of nature around. Did not have a chance to use Spa facilities but it is a great bonus to the place 😊”
“In the first night, the room is terrible. The furniture is in bad condition. The room is old and dirty. However, the hotel staff knows our feelings. They changed another room for us next day. That one was completely different. That room was excellent. All the negative comments in the last room changed to positive comments would be the right comments in the next day.”
“Stayed in building away from main resort. Was provided a rollaway bed for an extra person who joined us at last minute. Perfect for our photography focused trip.
Bathroom door scraped the floor when closing, making a very loud sound. Scrape marks were in the floor from previous use. Q”
“Awesome location just minutes of walk away from downtown Banff. The room was spacious and very modern and comfortable. Parking was easy with an underground garage, although we had to pay extra for it. We stayed for 3 nights and it was pretty quiet at night. The staff was super friendly. Overall a very pleasant stay. Would definitely recommend for its convenient location and comfortable rooms. ”
“World class service Worth the upgrade to Gold. Cannot say enough about the welcome team and their relationship building. We weren’t there for long but easily felt like part of the family”